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Communication
Compliance and
Information Barriers
in
Microsoft Teams
Albert Hoitingh
@Alberthoitingh
https://linkedin.com/in/appieh
https://alberthoitingh.com
Sr. Consultant Microsoft 365 security,
compliance & risk @InSpark
DIAMOND LEVEL
PLATINUM LEVEL
GOLD LEVEL
THANK YOU TO OUR SPONSORS
Session Objectives
During this session we will:
 Look at Microsoft Purview portfolio
 Licensing & requirements
 Use cases for information barriers & communications compliance
 See how both options work
 See how to configure both options
Microsoft Purview portfolio
Prevent Insider Risks
Insider risk management
Communication compliance
Information barriers
Privileged access management
Customer Lockbox
Compliance management
Compliance Score
Compliance Manager
Build-in templates
Insights and auditing
Search
Core eDiscovery | Advanced eDiscovery
Microsoft Defender for Cloud Apps
Auditing
Privacy Management Dashboard
Information protection
Sensitivity labels & encryption (mails, documents,
sites, groups, PowerBI, data)
Double key encryption
Office 365 message encryption
Information governance
Data classification | Machine Learning
Sensitive Information Types
Records management & disposition
Archive 3rd party information
Metadata
Prevent data loss
Data loss prevention
Endpoint data loss prevention
On-premises data loss prevention
Non-Microsoft cloud apps
Licensing
Office 365 E5 | Microsoft 365 E5
M365 E3 + E5 Compliance
M365 E3 + E5 Insider Risk Management
Only users in the relevant segments
or users monitored
https://bit.ly/3Bmog7e (pdf)
Communications
Compliance
Use cases for Communication Compliance
Corporate policies
• Acceptable use, ethical standards, other corporate policies
• Detect policy matches
• Examples: harassment, offensive language
Risk management
• Conflict of interest
• Unauthorized communications
Regulatory compliance
• Supervisory or oversight processes
• Dutch Central Bank (DNB regulations), Financial Industry
Regulatory Authority (FINRA)
Locations
Microsoft Teams
• Chat communications in channels
• Individual chats
Other
• All mailboxes hosted on Exchange Online (e-mails, attachments)
• Yammer
3rd party sources
• Requires connectors and licenses
• Whatsapp, Instant Bloomberg some examples
Getting started
Privacy
• Use settings to anonymize user information
Reviewers
• Mailboxes hosted on Exchange Online
• Communication Compliance Analyst or
Investigator role groups
• Assigned in policy
Find content - policies
• Sensitive information types
• Trainable classifiers
• Specific attributes and keywords
In action
In action
Resolve issue
Send notification
Tag issue
Escalate (eDiscovery)
Remove message
In action
(Power) Automate
Message details
Issue history
Download message
Refresh
In action
Short demonstration
Information Barriers
Information Barriers
Albert
Connie
Management Operations
George
Control
Peter
What will happen?
User access to team or channel content
Adding a user to a team or channel
Screensharing | telephone calls
User access to meetings
User access to 1:1 and group chats
Connie Control
Pre-requisites
Azure Active Directory
• Make sure Azure AD is up to date with relevant attributes
• Do not use Exchange Online address book policies
Licences and permissions
• Every user needs and Exchange Online license
• Information Barriers Administrator role
And do note….
• Verify that audit logging is enabled
• Use PowerShell to enforce barriers on existing groups and teams
• 250 segments per organization
• A user can only be part of one segment
• Guest users are affected – federated users are not
• Information Barriers V2 is coming!
Short demonstration
Modes | Segments | Policies
Albert
Connie
Management Operations
George
Control
Peter
Segment Segment
Policy
Modes | Segments | Policies
Modes
• Open (no IB active)
• Owner Moderated (IB active based on
owner)
• Implicit (Default for Teams)
• Explicit (SPO only)
Segments
• Collection of users based on a limited
set of Azure AD attributes or group
membership
• Only modern groups are supported
Policy
• Used to set the permissions (Allow/Block)
for communication between two segments
SharePoint Online and Teams
Explicit mode
• Only for non-connected sites
Teams connected – Implicit mode
• Share with anyone link disabled
• Company-wide link disabled
• Only sharing with existing members
• New users can't be added directly
• Segments cannot be changed, even by SP
Admin or Global Admin
• Also works for private channels
• Can take up to 24 hours for the IB mode
to take effect
How to configure?
PowerShell Microsoft Purview admin-dashboard
Short demonstration
Checking for issues
Check on user-status
Get-InformationBarrierRecipientStatus -Identity <userid>
Check on segment-status
Get-OrganizationSegment –Identity <GUID>
Check on policy-status
Get-InformationBarrierPoliciesApplicationStatus
Not Started | Failed | In progress
Information Barriers
What if?
Current content
Information Barriers become active on current content
User removed
• 1 on 1 chat: read only and blocked
• Group chat: user removed from participating, can read old conversations
• Team: user removed from team, cannot access content *)
• Other users will see an error when hoovering over the people card
Contacts
• Activity tab removed
• A blocked user will not appear on the org chart
• A blocked user will not appear as suggested contact
• A blocked chat/call contact can be seen in the chats contact list and
will be identified. But there is no interaction option
*) Probably based on the segment the Teams owner is in.
But what if the owner isn’t in a segment? Or both owners are part of different segments?
Still testing this….
Shared Channels (internal)
• Share with user - blocked
• Share with team you own: blocked if any users part of the IB
• Share with team you don’t own: blocked if other owner or any users part
of the IB
• Add user to a team that has shared channels: blocked if user is part of
the IB. But…. When the team has 6 or more shared channels – the user
can be added initially. When the IB policy detects a problem – sharing
is stopped (?!).
• An IB does not effect sharing the team with an external party
Wrapping up
Beware!
• These are complex functions
• A user can only be added to one segment!
• Policies are symmetric – always requires two to function!
• Information Barriers do not work across tenants
• Information Barriers do not block bots, Azure AD apps or API’s
• Information Barriers V2 is on its way
Thank you!
@Alberthoitingh
https://linkedin.com/in/appieh
https://alberthoitingh.com

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  • 3. DIAMOND LEVEL PLATINUM LEVEL GOLD LEVEL THANK YOU TO OUR SPONSORS
  • 4. Session Objectives During this session we will:  Look at Microsoft Purview portfolio  Licensing & requirements  Use cases for information barriers & communications compliance  See how both options work  See how to configure both options
  • 5. Microsoft Purview portfolio Prevent Insider Risks Insider risk management Communication compliance Information barriers Privileged access management Customer Lockbox Compliance management Compliance Score Compliance Manager Build-in templates Insights and auditing Search Core eDiscovery | Advanced eDiscovery Microsoft Defender for Cloud Apps Auditing Privacy Management Dashboard Information protection Sensitivity labels & encryption (mails, documents, sites, groups, PowerBI, data) Double key encryption Office 365 message encryption Information governance Data classification | Machine Learning Sensitive Information Types Records management & disposition Archive 3rd party information Metadata Prevent data loss Data loss prevention Endpoint data loss prevention On-premises data loss prevention Non-Microsoft cloud apps
  • 6. Licensing Office 365 E5 | Microsoft 365 E5 M365 E3 + E5 Compliance M365 E3 + E5 Insider Risk Management Only users in the relevant segments or users monitored https://bit.ly/3Bmog7e (pdf)
  • 8. Use cases for Communication Compliance Corporate policies • Acceptable use, ethical standards, other corporate policies • Detect policy matches • Examples: harassment, offensive language Risk management • Conflict of interest • Unauthorized communications Regulatory compliance • Supervisory or oversight processes • Dutch Central Bank (DNB regulations), Financial Industry Regulatory Authority (FINRA)
  • 9. Locations Microsoft Teams • Chat communications in channels • Individual chats Other • All mailboxes hosted on Exchange Online (e-mails, attachments) • Yammer 3rd party sources • Requires connectors and licenses • Whatsapp, Instant Bloomberg some examples
  • 10. Getting started Privacy • Use settings to anonymize user information Reviewers • Mailboxes hosted on Exchange Online • Communication Compliance Analyst or Investigator role groups • Assigned in policy Find content - policies • Sensitive information types • Trainable classifiers • Specific attributes and keywords
  • 12. In action Resolve issue Send notification Tag issue Escalate (eDiscovery) Remove message
  • 13. In action (Power) Automate Message details Issue history Download message Refresh
  • 18. What will happen? User access to team or channel content Adding a user to a team or channel Screensharing | telephone calls User access to meetings User access to 1:1 and group chats Connie Control
  • 19. Pre-requisites Azure Active Directory • Make sure Azure AD is up to date with relevant attributes • Do not use Exchange Online address book policies Licences and permissions • Every user needs and Exchange Online license • Information Barriers Administrator role And do note…. • Verify that audit logging is enabled • Use PowerShell to enforce barriers on existing groups and teams • 250 segments per organization • A user can only be part of one segment • Guest users are affected – federated users are not • Information Barriers V2 is coming!
  • 21. Modes | Segments | Policies Albert Connie Management Operations George Control Peter Segment Segment Policy
  • 22. Modes | Segments | Policies Modes • Open (no IB active) • Owner Moderated (IB active based on owner) • Implicit (Default for Teams) • Explicit (SPO only) Segments • Collection of users based on a limited set of Azure AD attributes or group membership • Only modern groups are supported Policy • Used to set the permissions (Allow/Block) for communication between two segments
  • 23. SharePoint Online and Teams Explicit mode • Only for non-connected sites Teams connected – Implicit mode • Share with anyone link disabled • Company-wide link disabled • Only sharing with existing members • New users can't be added directly • Segments cannot be changed, even by SP Admin or Global Admin • Also works for private channels • Can take up to 24 hours for the IB mode to take effect
  • 24. How to configure? PowerShell Microsoft Purview admin-dashboard
  • 26. Checking for issues Check on user-status Get-InformationBarrierRecipientStatus -Identity <userid> Check on segment-status Get-OrganizationSegment –Identity <GUID> Check on policy-status Get-InformationBarrierPoliciesApplicationStatus Not Started | Failed | In progress
  • 28. Current content Information Barriers become active on current content User removed • 1 on 1 chat: read only and blocked • Group chat: user removed from participating, can read old conversations • Team: user removed from team, cannot access content *) • Other users will see an error when hoovering over the people card Contacts • Activity tab removed • A blocked user will not appear on the org chart • A blocked user will not appear as suggested contact • A blocked chat/call contact can be seen in the chats contact list and will be identified. But there is no interaction option *) Probably based on the segment the Teams owner is in. But what if the owner isn’t in a segment? Or both owners are part of different segments? Still testing this….
  • 29. Shared Channels (internal) • Share with user - blocked • Share with team you own: blocked if any users part of the IB • Share with team you don’t own: blocked if other owner or any users part of the IB • Add user to a team that has shared channels: blocked if user is part of the IB. But…. When the team has 6 or more shared channels – the user can be added initially. When the IB policy detects a problem – sharing is stopped (?!). • An IB does not effect sharing the team with an external party
  • 31. Beware! • These are complex functions • A user can only be added to one segment! • Policies are symmetric – always requires two to function! • Information Barriers do not work across tenants • Information Barriers do not block bots, Azure AD apps or API’s • Information Barriers V2 is on its way

Editor's Notes

  1. The IB policy of the Microsoft 365 resource is determined from the resource owner's IB policy. The resource owners can invite any user to the resource based on their IB policies. This mode is useful when your company wants to allow collaboration among incompatible segment users that are moderated by the owner. Only the resource owner can add new members per their IB policy.
  2. The IB policy of the Microsoft 365 resource is determined from the resource owner's IB policy. The resource owners can invite any user to the resource based on their IB policies. This mode is useful when your company wants to allow collaboration among incompatible segment users that are moderated by the owner. Only the resource owner can add new members per their IB policy.
  3. The IB policy of the Microsoft 365 resource is determined from the resource owner's IB policy. The resource owners can invite any user to the resource based on their IB policies. This mode is useful when your company wants to allow collaboration among incompatible segment users that are moderated by the owner. Only the resource owner can add new members per their IB policy.
  4. The IB policy of the Microsoft 365 resource is determined from the resource owner's IB policy. The resource owners can invite any user to the resource based on their IB policies. This mode is useful when your company wants to allow collaboration among incompatible segment users that are moderated by the owner. Only the resource owner can add new members per their IB policy.
  5. The IB policy of the Microsoft 365 resource is determined from the resource owner's IB policy. The resource owners can invite any user to the resource based on their IB policies. This mode is useful when your company wants to allow collaboration among incompatible segment users that are moderated by the owner. Only the resource owner can add new members per their IB policy.
  6. The IB policy of the Microsoft 365 resource is determined from the resource owner's IB policy. The resource owners can invite any user to the resource based on their IB policies. This mode is useful when your company wants to allow collaboration among incompatible segment users that are moderated by the owner. Only the resource owner can add new members per their IB policy.
  7. The IB policy of the Microsoft 365 resource is determined from the resource owner's IB policy. The resource owners can invite any user to the resource based on their IB policies. This mode is useful when your company wants to allow collaboration among incompatible segment users that are moderated by the owner. Only the resource owner can add new members per their IB policy.