In this session I go into the eDiscovery options for Microsoft Teams.

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eDiscovery and Microsoft Teams
Albert Hoitingh

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About Me
Albert Hoitingh
Sr. Consultant Microsoft Compliance, Risk & Security
InSpark
@alberthoitingh
https://linkedin.com/in/appieh
https://alberthoitingh.com

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Session objectives
• Look at Microsoft 365 eDiscovery options
• How to use eDiscovery with Microsoft Teams
• See what does and doesn’t work
• Demonstrate both core and advanced eDiscovery

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Some things we won’t talk about….
• Compliance boundaries
• Predictive coding
• Encrypted documents
• Attorney-client privilege
Blog article on this:

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eDiscovery
According to Wikipedia…
“Electronic discovery (also e-discovery
or eDiscovery) refers to discovery in
legal proceedings such as litigation,
government investigations, or Freedom
of Information Act requests, where the
information sought is in electronic
format (often referred to as
electronically stored information or ESI”

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Identification
Add custodians (data custodians) and additional data locations.
Preservation
Place a legal hold on the data and communicate.
Collection
Search and collect live data from the custodial data sources (and
non-custodial data sources, if applicable)
Processing
Static view of the case data.
Review
Reduce data to what is most relevant by running additional
queries. Use the annotate view to apply markup.
Analysis
Easy and efficient review process.
Production and Presentation
Export documents
Electronic Discovery Reference Model
(EDRM)

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Terminology
Case Member
An eDiscovery investigator which is member of a
specific case
Custodian & custodian data
• A specific user within the Office 365 tenant, who is
part of the investigation
• Data sources of the custodian (e-mail, OneDrive,
Teams)
Microsoft Purview eDiscovery
(Standard)
Core eDiscovery, search and export content
Microsoft Purview eDiscovery
(Premium)
End-to-end workflow to preserve, collect, review,
analyze and export data
In-Place Hold
Provides granular hold capability based on query
parameters
Litigation Hold
Places all items on hold

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https://docs.microsoft.com/en-us/microsoft-365/compliance/ediscovery
Content search | eDiscovery
(Standard) | eDiscovery (Premium)

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Licensing
Content search &
eDiscovery (Standard)
Office 365/Microsoft 365 E3
Microsoft 365 F5
Separate licenses for mailbox holds
(if not part of E3/E5)
eDiscovery (Premium)
Office 365 E5 | Microsoft 365 E5
Microsoft 365 E3
- E5 Compliance
- E5 eDiscovery & Audit
Office/Microsoft 365 Education A5

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Microsoft Teams
Information Architecture

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Microsoft Teams architecture - previous

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Watch out –
Meetings and Loop
• Channel/non
channel
• Recordings
• Transcripts
• Breakout rooms
OneDrive
Mailbox
SharePoint
Online
Microsoft Teams architecture now

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What’s (not) discoverable?
Yep
• Card content
• Chat links | messages | edited
messages | quotes
• Emojis, GIF’s, stickers, inline
images
• Meeting conversations | metadata
• Subjects
• Tables
• Linked documents (advanced)
Nope
• Audio recordings | Meeting transcripts
• Code snippets
• Channel names
• Reactions
• Feed notifications

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Card
Kind:Microsoftteams (look for
“appname”)
All Microsoft Teams (chats,
meetings and calls)
Kind:Microsoftteams
Search for Teams information
Conversation or chat
Kind:IM (beware Skype for
Business)
Meeting summary
Kind:Meeting (can take 8 hours)
Call summary
Kind:Call (can take 8 hours)

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Demo-time!
Content Search & eDiscovery (Standard)

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eDiscovery (Premium)
A closer look at the dashboard

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https://docs.microsoft.com/en-us/microsoft-365/compliance/ediscovery
eDiscovery Premium workflow

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eDiscovery (Premium) dashboard
Custodians & other data sources

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eDiscovery (Premium) dashboard
Subsets of information based on queries
Either is draft or final mode (committed – cannot be altered).

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eDiscovery (Premium) dashboard
Used to review found information
Allows you select information, annotate information and export results

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eDiscovery (Premium) dashboard
Stored export jobs

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eDiscovery (Premium) dashboard
Information on job status. Crucial to get an insight.

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• Difference in Standard and
Premium
• Creates an export file for
selected or all requested
information
• If configured, redacted PDFs are
included
• When possible, information is
also converted to text
• Conversations are stored as
HTML
Exporting information

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• Difference in Standard and
Premium
• Creates an export file for
selected or all requested
information
• If configured, redacted PDFs are
included
• When possible, information is
also converted to text
• Conversations are stored as
HTML
Exporting information

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Demo-time!
eDiscovery (Premium) and Microsoft Teams

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Advanced subjects
Private/shared channels, Breakout rooms and Loop

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Breakout Rooms
• Documents stored in the
sender’s OneDrive
• Chats (substrates) stored in
the sender’s mailbox
• Recordings are stored in the
initiator’s OneDrive

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Private/shared channels - documents
• Stored in a separate SharePoint
Online site-collection
• Use PowerShell to find all site-
collections
• Include in eDiscovery query

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Private channels - conversations
• Conversations in a private
channel are stored in the
mailbox of the private channel
members, not the group
mailbox!
• Conversations are formatted,
so they are visible using filters

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Shared channels - conversations
• Conversations in a shared
channel are stored in a
separate system mailbox – this
cannot be selected!
• Instead – select the mailbox for
the Teams itself (as the shared
channel is associated with this
one)

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Loop and Microsoft Teams
• OneDrive for Business
• .fluid files are discoverable
• No preview
• Export is tricky

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Remember
• Need to add all users’ mailboxes and OneDrives if you have
breakout rooms and need to collect chats, documents and recordings
• Private channels have a different permissions model & any member
of a private channel can start and contribute to conversations
• You will need find and include all site-collections and users'
mailboxes for the shared channel…..
• Loop is still somewhat difficult but can be done!
More information:

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Wrapping up

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• Breakout rooms, shared & private channels
• Meetings (channel, non-channel)
• Loop(s)
• E-mail messages (exclude these)
• Cards & meeting transcripts & details
• Filters (Subject, Author)
• Committed collections cannot be rerun or edited
• Advanced settings: boundaries, predictive models,
encrypted documents, attorney-client priv.
Things to remember

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• Breakout rooms, shared & private channels
• Meetings (channel, non-channel)
• Loop(s)
• E-mail messages (exclude these)
• Cards & meeting transcripts & details
• Filters (Subject, Author)
• Committed collections cannot be rerun or edited
• Advanced settings: boundaries, predictive models,
encrypted documents, attorney-client priv.
Things to remember

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Thank you!

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