The document discusses how museums can embrace digital participation and change through involving online communities. It describes how the Smithsonian Institution is using mobile platforms and crowdsourcing to engage global collaborators in its work. Examples are given of Smithsonian projects that have recruited volunteers to enhance collections through tasks like transcribing historical documents and identifying fish specimens. The benefits of this community-sourcing approach are that it can fulfill museums' missions of expanding access to collections more than a traditional product-focused crowdsourcing model.
Reading and Writing the World: School Libraries as Sponsors of Transliteracy Buffy Hamilton
School libraries can act as sponsors of transliteracy by supporting multiple ways of accessing and interacting with information across different platforms and media. As transliteracy involves reading, writing and interacting with various tools and media, school libraries should provide resources like ebooks, mobile devices, collaborative tools and social media to teach students skills in these areas. Libraries can also support transliteracy by rethinking collections, services and learning spaces to accommodate new literacies and media. By acting as sponsors of transliteracy, school libraries can help students develop important skills and close participation gaps.
High Impact Programs on a Shoestring BudgetJanie Hermann
A presentation that discusses how a medium-sized single location library can create dynamic and successful programs on a minimal budget. Presented in August 2008 to the Nevada Library Association.
The New Startup Garage for Innovation? Libraries!Janie Hermann
Libraries as the epicenter of innovation, technology and economic recovery? You bet your assets they are!
By finding creative ways to bring together techies, entrepreneurs, makers, and sometimes even angel investors, today’s libraries are able to inspire real life action that jumps off the page and into startup success. Find out how Princeton Public Library (NJ) is leveraging community collaborations with groups such as the Princeton Tech Meetup, Python Users Group in Princeton, the Princeton Chamber of Commerce and many more to create unique opportunities for social good and local growth.
This conversation will challenge you to rethink the role of the library in your community and encourage you to explore how libraries can be a focal point of insights, ideas and innovation. If you have been seeking a "real world” social platform that has the ability to bring together a mix of thinkers, tinkerers, coders and investors the library just might be your answer!
Introduction to Libraries and TransliteracyBobbi Newman
The document discusses the concept of transliteracy and its importance for libraries. Transliteracy is defined as the ability to read, write and interact across different platforms, tools and media. It asserts that the illiterate of the 21st century will be those who cannot learn, unlearn and relearn. It calls on libraries to help patrons develop transliteracy skills and not see it as a destination but a continual process. Resources on the topic are provided.
In a debate between Jenny Robins, professor, and Floyd Pentlin, LMS retired and madman, these slides present the side of the debate questioning an over reliance on database information as the source of vetted, edited information without considering some of the weaknesses of pre-digested information which isn't always as accurate as we would like to believe.
This document describes a collaboration between Metronet, MELSA, and Minnesota History Day to hold an event called "History Day @ your library" that aims to:
1) Introduce teachers, librarians, and students participating in History Day to library resources in the Twin Cities area.
2) Help teachers teach research skills and help librarians understand History Day.
3) The all-day event includes keynote speakers and breakout sessions on researching, finding reliable sources, and responsible use of information. The goal is to improve connections between libraries and History Day students.
This document discusses supporting new geography teachers through online networks. It mentions that historically, geography was taught as dull recitation of facts but that online tools now provide ways for teachers to connect, share experiences and lessons, and continue developing professionally. Suggested online resources and tools mentioned include Ning, Facebook, email/text groups, Slideshare for sharing documents, and Twitter for following geography-related accounts.
The document discusses using web tools and online collaboration to aid geography pedagogy and curriculum planning. It promotes a "Living Geography" approach that engages students' experiences and questions of sustainability. Various online tools are demonstrated that teachers can use to develop resources and learning materials collaboratively.
Reading and Writing the World: School Libraries as Sponsors of Transliteracy Buffy Hamilton
School libraries can act as sponsors of transliteracy by supporting multiple ways of accessing and interacting with information across different platforms and media. As transliteracy involves reading, writing and interacting with various tools and media, school libraries should provide resources like ebooks, mobile devices, collaborative tools and social media to teach students skills in these areas. Libraries can also support transliteracy by rethinking collections, services and learning spaces to accommodate new literacies and media. By acting as sponsors of transliteracy, school libraries can help students develop important skills and close participation gaps.
High Impact Programs on a Shoestring BudgetJanie Hermann
A presentation that discusses how a medium-sized single location library can create dynamic and successful programs on a minimal budget. Presented in August 2008 to the Nevada Library Association.
The New Startup Garage for Innovation? Libraries!Janie Hermann
Libraries as the epicenter of innovation, technology and economic recovery? You bet your assets they are!
By finding creative ways to bring together techies, entrepreneurs, makers, and sometimes even angel investors, today’s libraries are able to inspire real life action that jumps off the page and into startup success. Find out how Princeton Public Library (NJ) is leveraging community collaborations with groups such as the Princeton Tech Meetup, Python Users Group in Princeton, the Princeton Chamber of Commerce and many more to create unique opportunities for social good and local growth.
This conversation will challenge you to rethink the role of the library in your community and encourage you to explore how libraries can be a focal point of insights, ideas and innovation. If you have been seeking a "real world” social platform that has the ability to bring together a mix of thinkers, tinkerers, coders and investors the library just might be your answer!
Introduction to Libraries and TransliteracyBobbi Newman
The document discusses the concept of transliteracy and its importance for libraries. Transliteracy is defined as the ability to read, write and interact across different platforms, tools and media. It asserts that the illiterate of the 21st century will be those who cannot learn, unlearn and relearn. It calls on libraries to help patrons develop transliteracy skills and not see it as a destination but a continual process. Resources on the topic are provided.
In a debate between Jenny Robins, professor, and Floyd Pentlin, LMS retired and madman, these slides present the side of the debate questioning an over reliance on database information as the source of vetted, edited information without considering some of the weaknesses of pre-digested information which isn't always as accurate as we would like to believe.
This document describes a collaboration between Metronet, MELSA, and Minnesota History Day to hold an event called "History Day @ your library" that aims to:
1) Introduce teachers, librarians, and students participating in History Day to library resources in the Twin Cities area.
2) Help teachers teach research skills and help librarians understand History Day.
3) The all-day event includes keynote speakers and breakout sessions on researching, finding reliable sources, and responsible use of information. The goal is to improve connections between libraries and History Day students.
This document discusses supporting new geography teachers through online networks. It mentions that historically, geography was taught as dull recitation of facts but that online tools now provide ways for teachers to connect, share experiences and lessons, and continue developing professionally. Suggested online resources and tools mentioned include Ning, Facebook, email/text groups, Slideshare for sharing documents, and Twitter for following geography-related accounts.
The document discusses using web tools and online collaboration to aid geography pedagogy and curriculum planning. It promotes a "Living Geography" approach that engages students' experiences and questions of sustainability. Various online tools are demonstrated that teachers can use to develop resources and learning materials collaboratively.
The Senior Techies program provided technology education classes to older adults across 14 Minnesota libraries. Over 1,000 people attended the 243 classes on topics like basic computer skills, email, digital photography, and internet searching. The classes aimed to boost confidence with technology for participants ages 47-95. Funding from state and national library agencies supported the equipment, staffing, and collaboration needed for the successful multi-library program, which participants found helpful for continuing to use technology and which they hope to see expanded in the future.
Tara Brabazon criticized Wikipedia, saying it was like "a digital circus where the clowns are in charge of feeding the lions" and that it constructs "a culture of equivalence, where all Klingons and Romans are equal but only Wikipedian Lord Jimmy Wales is more equal than others." She also noted that the entry for the band Franz Ferdinand was longer than the entry for Franz Ferdinand, the man whose assassination started World War I, and that the entry on Elvis Presley was longer than the entry on Karl Marx. However, others such as Mark Heyne defended Wikipedia, arguing that Professor Brabazon did not seem "quite on board with this new medium." The document also
Tara Brabazon criticized Wikipedia, saying it was like "a digital circus where the clowns are in charge of feeding the lions" and that it constructs "a culture of equivalence, where all Klingons and Romans are equal but only Wikipedian Lord Jimmy Wales is more equal than others." She also noted that the entry for Elvis Presley was longer than the one for Karl Marx and the entry for the band Franz Ferdinand was longer than the one for the historical figure. However, others defended Wikipedia, with Mark Heyne arguing that Professor Brabazon did not seem "quite on board with this new medium" and Magnus Linklater stating that it is "not the uneven quality of facts
This document provides links to additional online resources for a presentation on digital storytelling and participatory research methods. It includes over 30 slides with images, quotes and summaries of topics like using blogs and wikis for research engagement, evaluating community change through digital tools, and collecting patient stories. Links are provided to related websites, reports, presentations and digital stories for further information.
Second Life Introduction, Become a SuperheroBrian Gray
Second Life is a 3D virtual world entirely built by its residents. It began in 2003 with 64 acres and has grown to over 64,000 acres. Residents can purchase land, build structures, and interact with other users through customizable avatars. Many universities and libraries have established a presence in Second Life to conduct classes, meetings, and provide educational and cultural resources to users.
What's New and Exciting in Scholarly PublishingTeeTee
The document discusses issues in scholarly publishing and efforts to make scholarly works more accessible through open access. It introduces SPARC, which advocates for open access. It then defines open access, open archives, and institutional repositories. Institutional repositories hosted by universities allow for collecting, organizing, and archiving scholarly works. Libraries are well-suited to take on these roles of maintaining institutional repositories and ensuring access to scholarly materials. Efforts like SPARC and CARL aim to advance open access and the role of libraries in archiving scholarship.
Crowdsourcing as productive engagement with cultural heritageMia
My keynote for the iSay conference "The Shape of Things"
http://isayevents.wordpress.com/shapeofthings/program/
My notes from the conference are at http://openobjects.blogspot.co.uk/2013/02/notes-from-shape-of-things-new-and.html
This document provides an overview of applications for interactive videoconferencing technology in education, including simulations, educational gaming, remote instrumentation, accessing digital library resources, and enabling class-to-class collaborations and virtual field trips by connecting with experts. It highlights current collaborations by the Mid-Atlantic Geographic Partnership for Innovation (MAGPI) to develop interactive video content covering topics like community service, global connections, civic engagement, arts/culture, and science. Upcoming events like a Content Provider Carnival in October 2010 are also mentioned.
Building Liberal Arts Capacities through Digital Social LearningRebecca Davis
How can assignments that take advantage of digital tools and methods build student capacities in critical reading, thinking, and writing? What do community-engagement, global learning, and problem-solving look like in our globally-networked, data-driven, participatory digital culture? In short, how do we do liberal arts learning in the emerging digital ecosystem? This talk will explore strategies for uniting the best of liberal arts education with our constantly changing digital culture.
Talk Given at Smith College, 18 September 2015
Boom: Openness and Sharing in the Cultural Heritage SectorMichael Edson
My essay for the book Sharing is Caring: Openness and sharing in the cultural sector, Merete Sanderhoff, editor, published by the National Gallery of Denmark, 2014.
Free download at http://sharingiscaring.smk.dk/en
"Michael opens this anthology by establishing why it is crucial for the cultural heritage sector to seize the opportunity offered by the Internet and digitization to reach global populations and make a difference in their lives. Through many years of pioneering efforts within the field of digital technologies, and generous sharing of expertise and advice, Michael has inspired institutions worldwide to dare working more openly and inclusively with the users’ knowledge and creativity."
The document discusses the use of Twitter and social media in local government. It provides statistics on website traffic and referrers that show Twitter is a top referrer. It also discusses using social networks like Ning to create online communities and engage residents, as well as strategies for training councillors and staff on social media use.
Collaborative resource discovery: researchers needs for navigation in a sea o...Roxanne Missingham
This document discusses challenges and opportunities related to navigating the growing sea of online information for researchers. It touches on topics like the changing scholarly environment, the role of libraries in collaboration, issues around access to information, debates on publishing and reading in digital formats, and the potential for new discovery tools and models through greater collaboration.
Nancy Proctor discusses the importance of mobile for museums and the Smithsonian Institution. Mobile includes both personal devices like smartphones and the social connections they enable. The Smithsonian's mobile strategy aims to integrate mobile throughout its activities to improve accessibility, relevance, and collaboration. Its vision is to use mobile platforms to engage people globally in sharing knowledge. Rather than focusing on technology, the goal is to put knowledge directly into people's hands.
Dark Matter - - the dark matter of the internet is open, social, peer-to-peer...Michael Edson
Keynote for Europeana Creative, Kulturstyrelsen - Danish Agency for Culture, Internet Librarian International (London), Southeastern Museum Conference (USA), Library of Congress Reference Forum, St. John's University Library Forum, University of Oklahoma Digital Humanities Presidential Lecture, Smith Leadership Symposium (Balboa Park, USA)...
The Dark Matter of the Internet - - the dark matter of the internet is open, social, peer-to-peer and read write...and it's the future of libraries, museums, archives, and institutions of all kinds.
Also see the essay on which this talk is based: Dark Matter - - https://medium.com/@mpedson/dark-matter-a6c7430d84d1
And a video of me presenting these slides at the 2014 Southeastern Museums Conference (USA): http://youtu.be/-tdLD5rdRTQ
The document discusses the evolution of the web and learning in the participation age. It outlines the progression from Web 1.0, which consisted mainly of static HTML pages and hyperlinks, to Web 2.0's user-generated content on platforms like Flickr, YouTube, and Wikipedia. Web 3.0 is proposed to involve linking documents and data through semantic technologies. The document also notes how open online learning through platforms like iTunes U and MIT's OpenCourseWare represent learning in the participation age, where people are more engaged through reading and writing online.
World Usability Day Keyboard Accessibility 12.11.2009Patrick Lauke
Keyboard accessibility is important for users with disabilities and should be tested without special software. Websites should have a logical tab order for focusable elements and maintain styles on focus to indicate where the user is. JavaScript behaviors should also trigger on focus and blur, not just hover, and focus should not be suppressed to ensure usability. Complex solutions require managing focus carefully to avoid usability and accessibility issues.
The document discusses emerging web technologies including:
1. New web standards like HTML5, canvas, and video that provide richer content without plugins.
2. Adaptive content approaches like CSS media queries that allow content to respond to different device capabilities.
3. Using the browser as a platform for applications through widgets and Opera Unite, which leverage web standards and APIs to create cross-device apps without native software.
The Senior Techies program provided technology education classes to older adults across 14 Minnesota libraries. Over 1,000 people attended the 243 classes on topics like basic computer skills, email, digital photography, and internet searching. The classes aimed to boost confidence with technology for participants ages 47-95. Funding from state and national library agencies supported the equipment, staffing, and collaboration needed for the successful multi-library program, which participants found helpful for continuing to use technology and which they hope to see expanded in the future.
Tara Brabazon criticized Wikipedia, saying it was like "a digital circus where the clowns are in charge of feeding the lions" and that it constructs "a culture of equivalence, where all Klingons and Romans are equal but only Wikipedian Lord Jimmy Wales is more equal than others." She also noted that the entry for the band Franz Ferdinand was longer than the entry for Franz Ferdinand, the man whose assassination started World War I, and that the entry on Elvis Presley was longer than the entry on Karl Marx. However, others such as Mark Heyne defended Wikipedia, arguing that Professor Brabazon did not seem "quite on board with this new medium." The document also
Tara Brabazon criticized Wikipedia, saying it was like "a digital circus where the clowns are in charge of feeding the lions" and that it constructs "a culture of equivalence, where all Klingons and Romans are equal but only Wikipedian Lord Jimmy Wales is more equal than others." She also noted that the entry for Elvis Presley was longer than the one for Karl Marx and the entry for the band Franz Ferdinand was longer than the one for the historical figure. However, others defended Wikipedia, with Mark Heyne arguing that Professor Brabazon did not seem "quite on board with this new medium" and Magnus Linklater stating that it is "not the uneven quality of facts
This document provides links to additional online resources for a presentation on digital storytelling and participatory research methods. It includes over 30 slides with images, quotes and summaries of topics like using blogs and wikis for research engagement, evaluating community change through digital tools, and collecting patient stories. Links are provided to related websites, reports, presentations and digital stories for further information.
Second Life Introduction, Become a SuperheroBrian Gray
Second Life is a 3D virtual world entirely built by its residents. It began in 2003 with 64 acres and has grown to over 64,000 acres. Residents can purchase land, build structures, and interact with other users through customizable avatars. Many universities and libraries have established a presence in Second Life to conduct classes, meetings, and provide educational and cultural resources to users.
What's New and Exciting in Scholarly PublishingTeeTee
The document discusses issues in scholarly publishing and efforts to make scholarly works more accessible through open access. It introduces SPARC, which advocates for open access. It then defines open access, open archives, and institutional repositories. Institutional repositories hosted by universities allow for collecting, organizing, and archiving scholarly works. Libraries are well-suited to take on these roles of maintaining institutional repositories and ensuring access to scholarly materials. Efforts like SPARC and CARL aim to advance open access and the role of libraries in archiving scholarship.
Crowdsourcing as productive engagement with cultural heritageMia
My keynote for the iSay conference "The Shape of Things"
http://isayevents.wordpress.com/shapeofthings/program/
My notes from the conference are at http://openobjects.blogspot.co.uk/2013/02/notes-from-shape-of-things-new-and.html
This document provides an overview of applications for interactive videoconferencing technology in education, including simulations, educational gaming, remote instrumentation, accessing digital library resources, and enabling class-to-class collaborations and virtual field trips by connecting with experts. It highlights current collaborations by the Mid-Atlantic Geographic Partnership for Innovation (MAGPI) to develop interactive video content covering topics like community service, global connections, civic engagement, arts/culture, and science. Upcoming events like a Content Provider Carnival in October 2010 are also mentioned.
Building Liberal Arts Capacities through Digital Social LearningRebecca Davis
How can assignments that take advantage of digital tools and methods build student capacities in critical reading, thinking, and writing? What do community-engagement, global learning, and problem-solving look like in our globally-networked, data-driven, participatory digital culture? In short, how do we do liberal arts learning in the emerging digital ecosystem? This talk will explore strategies for uniting the best of liberal arts education with our constantly changing digital culture.
Talk Given at Smith College, 18 September 2015
Boom: Openness and Sharing in the Cultural Heritage SectorMichael Edson
My essay for the book Sharing is Caring: Openness and sharing in the cultural sector, Merete Sanderhoff, editor, published by the National Gallery of Denmark, 2014.
Free download at http://sharingiscaring.smk.dk/en
"Michael opens this anthology by establishing why it is crucial for the cultural heritage sector to seize the opportunity offered by the Internet and digitization to reach global populations and make a difference in their lives. Through many years of pioneering efforts within the field of digital technologies, and generous sharing of expertise and advice, Michael has inspired institutions worldwide to dare working more openly and inclusively with the users’ knowledge and creativity."
The document discusses the use of Twitter and social media in local government. It provides statistics on website traffic and referrers that show Twitter is a top referrer. It also discusses using social networks like Ning to create online communities and engage residents, as well as strategies for training councillors and staff on social media use.
Collaborative resource discovery: researchers needs for navigation in a sea o...Roxanne Missingham
This document discusses challenges and opportunities related to navigating the growing sea of online information for researchers. It touches on topics like the changing scholarly environment, the role of libraries in collaboration, issues around access to information, debates on publishing and reading in digital formats, and the potential for new discovery tools and models through greater collaboration.
Nancy Proctor discusses the importance of mobile for museums and the Smithsonian Institution. Mobile includes both personal devices like smartphones and the social connections they enable. The Smithsonian's mobile strategy aims to integrate mobile throughout its activities to improve accessibility, relevance, and collaboration. Its vision is to use mobile platforms to engage people globally in sharing knowledge. Rather than focusing on technology, the goal is to put knowledge directly into people's hands.
Dark Matter - - the dark matter of the internet is open, social, peer-to-peer...Michael Edson
Keynote for Europeana Creative, Kulturstyrelsen - Danish Agency for Culture, Internet Librarian International (London), Southeastern Museum Conference (USA), Library of Congress Reference Forum, St. John's University Library Forum, University of Oklahoma Digital Humanities Presidential Lecture, Smith Leadership Symposium (Balboa Park, USA)...
The Dark Matter of the Internet - - the dark matter of the internet is open, social, peer-to-peer and read write...and it's the future of libraries, museums, archives, and institutions of all kinds.
Also see the essay on which this talk is based: Dark Matter - - https://medium.com/@mpedson/dark-matter-a6c7430d84d1
And a video of me presenting these slides at the 2014 Southeastern Museums Conference (USA): http://youtu.be/-tdLD5rdRTQ
The document discusses the evolution of the web and learning in the participation age. It outlines the progression from Web 1.0, which consisted mainly of static HTML pages and hyperlinks, to Web 2.0's user-generated content on platforms like Flickr, YouTube, and Wikipedia. Web 3.0 is proposed to involve linking documents and data through semantic technologies. The document also notes how open online learning through platforms like iTunes U and MIT's OpenCourseWare represent learning in the participation age, where people are more engaged through reading and writing online.
World Usability Day Keyboard Accessibility 12.11.2009Patrick Lauke
Keyboard accessibility is important for users with disabilities and should be tested without special software. Websites should have a logical tab order for focusable elements and maintain styles on focus to indicate where the user is. JavaScript behaviors should also trigger on focus and blur, not just hover, and focus should not be suppressed to ensure usability. Complex solutions require managing focus carefully to avoid usability and accessibility issues.
The document discusses emerging web technologies including:
1. New web standards like HTML5, canvas, and video that provide richer content without plugins.
2. Adaptive content approaches like CSS media queries that allow content to respond to different device capabilities.
3. Using the browser as a platform for applications through widgets and Opera Unite, which leverage web standards and APIs to create cross-device apps without native software.
Making your site mobile-friendly - ThoughtWorks Manchester GeekNights 17.11.2010Patrick Lauke
This document provides tips and techniques for making a website mobile-friendly. It discusses three approaches: doing nothing and hoping the mobile browser can handle it, creating a separate mobile site, or using a single adaptive site. The recommended approach is a single adaptive site that uses fluid layouts, progressive enhancement, and CSS media queries to provide an optimized experience across devices. Specific techniques include using the viewport meta tag, minimizing data and requests, CSS sprites, and data URLs.
The document provides information about the Business Administration Library at the University of Puerto Rico, Rio Piedras Campus. It discusses the library's facilities, collections, services, staff, technological resources, information literacy programs, and learning activities. The library aims to support students' development of skills in finding, evaluating, and using information to contribute to their academic and lifelong learning goals.
The Networked Museum ("The Revolution Will Not Be Televised")Nancy Proctor
Presentation at the conference, "The Networked Museum: New Media and Innovative Ideas for Audience Development in Museums and Cultural Institutions" Sept 27-28, 2011 at the Benaki Museum, Athens
In 3 sentences:
1) Harvard University reported a fiscal year 2011 operating deficit of $130 million, though total net assets increased by $5.3 billion to $37 billion due to a strong 21.4% return on investments.
2) Operating expenses increased 4% to $3.9 billion, with half comprised of compensation expenses which rose 5% and were driven by increasing healthcare costs.
3) While endowment distributions declined 10% due to reductions following the 2008 financial crisis, the University pursued cost savings initiatives and continued to invest in academic programs and student financial aid.
¿Cómo se difunde el arte en las redes sociales?myriam soteras
Este documento presenta los resultados de un análisis de la actividad y la interactividad de los museos de arte españoles en Facebook. El estudio encontró que la mayoría de los museos tienen un perfil informativo y divulgativo, pero también muestran tendencias a fomentar la participación. Aunque no hay una relación directa entre el volumen de publicaciones de los museos y las interacciones de los usuarios, estos participan mayoritariamente de manera positiva. El documento concluye recomendando líneas futuras de investigación como un
The document discusses three models for mobile learning (mLearning) in museums: learning on demand, learning from crowds and communities, and peer-to-peer learning. It notes that mobile devices allow new opportunities for connecting, collaborating and learning beyond traditional audio tours. The document advocates developing a distributed museum network and integrating mobile strategies into all aspects of an institution's work, such as crowdsourcing collections data and enabling user contributions.
Mobile in Museum Studies (for NYU Abu Dhabi)Nancy Proctor
This document discusses how mobile technologies are transforming museums into distributed social networks. It argues that museums must integrate mobile into their overall strategies to remain relevant. The Smithsonian is embracing this approach by developing mobile apps and websites to engage wider audiences and turn visitors into collaborators who help spread knowledge. The goal is to use mobile to recruit the world and make the Smithsonian's collections more accessible and meaningful to people everywhere.
Presented at PLAN Media Specialist in-service days August 2012
Just noticed links for photo attribution did not load. I'll repost with links as soon as I can!
Nancy Proctor gave a presentation on mobile innovations in e-learning at the Innovations in E-Learning Symposium on June 7, 2012. She discussed how mobile devices are transforming museum experiences from linear audio tours to social and asynchronous conversations. Proctor argued that mobile is not just social media, but part of a distributed engagement ecosystem. She highlighted several Smithsonian mobile projects that aim to "recruit the world" by engaging global collaborators through mobile platforms.
Presented on November 9, 2009 as a part of the Seminar for Historical Administration surrounding the idea of how the changing media landscape has (and will continue to) alter the mission and behaviors of museums around the world.
Presentation to the CURSO DE VERANO
Bilbao Arte eta Kultura UPV/EHU: museos, redes sociales y tecnología 2.0 (museums, social networks and 2.0 technology)
6-7 July 2010 at the invitation of the University of the Basque Country.
http://tubilbao.blogspot.com/2010/06/bak-uda-ikastaroa-curso-de-verano.html
Here are 3 potential sources we could use:
1. Valaida Snow biography in the school library
2. Articles about Valaida Snow in the KYVL database
3. Valaida Snow website with music samples and biography
27
Big 6 Task 4
Use of Information
Job: Summarizer
4.1 Engage with the information
sources deeply (e.g. read, listen)
4.2 Extract relevant information
from the sources
4.3 Organize information for
presentation or use
4.4 Synthesize key ideas to reflect
new understanding
The document discusses the concepts of Library 2.0 and how libraries are adopting Web 2.0 technologies and principles to become more user-centered. It provides examples of libraries that have experimented with new services and features on their websites, such as allowing user ratings and comments, integrating with social networking sites, and providing new ways for users to search and browse the catalog. The examples show libraries embracing change, taking risks with new technologies, and meeting users in online spaces to remain relevant in the digital age.
2016: Beyond the Academy—engagement, education, and exchangePip Willcox
These slides, from the introductory workshop strand of the Digital Humanities at Oxford Summer School (DHOxSS), provides an introduction to the practice and practicalities of public engagement. It draws on the presenter's experience to explore means and methods of widening access to the humanities, to foster dialogue and participation.
Beyond the Academy—engagement, education, and exchangePip Willcox
This was presented on the introductory workshop strand of the Digital Humanities at Oxford Summer School 2016. It introduces the practice and practicalities of public engagement, drawing on personal experience to explore means and methods of widening access to the humanities, to foster dialogue and participation.
The document discusses the history of podcasting and the internet, explaining that podcasting allows anyone to produce and distribute audio files online for others to subscribe to and listen to. It argues that teaching students to create podcasts can help develop critical learning skills like problem solving, creativity, and collaboration. The document outlines the podcast production process and recommends a focus on concepts over specific tools when teaching podcasting to students.
Are museums a dial that only goes to 5? Michael Edson
1. The document discusses scale and how organizations can achieve greater scale through open communities, being web-centric, and having a global reach from the start.
2. It provides examples of highly scaled online communities and platforms like Wikipedia, Kickstarter, and Google Books to show what is possible with the right approach.
3. Museums are encouraged to think bigger about how to accomplish their missions and engage more people worldwide through embracing new digital approaches and tools that enable widespread participation and collaboration at a large scale.
MW2010: N. Proctor, The Museum Is Mobile: Cross-platform content design for a...museums and the web
The document discusses designing mobile content and experiences for museum audiences. It argues for moving beyond traditional audio tours and instead focusing on social media, facilitating conversations, and connecting communities of interest. Examples are provided of mobile experiences that engage audiences both inside and outside the museum.
Web technologies & cultural communicationKate Stone
The document discusses how web technologies and cultural communication are changing how cultural institutions operate and engage with their audiences. It explores how the internet has led to cultural disintermediation by removing gatekeepers and giving more people a voice. Museums are shifting from being cathedrals that dictate authority to being more like town squares that facilitate participation and multiple voices. New forms of online engagement like crowdsourcing and user-generated content are becoming important strategies for cultural institutions.
This document discusses citizen science, which involves volunteers without formal scientific training assisting researchers by performing tasks like observation, measurement, and data collection. It provides examples of citizen science projects like monitoring earthquakes through the USGS "Did You Feel It?" website, testing local water quality on World Water Monitoring Day, and mapping ant populations for the School of Ants project. A distributed system is important for citizen science as it allows data and findings to be shared from volunteers in different locations and systems. Citizen science benefits scientific research by increasing available data and public engagement with science.
The 21st Century Museum: from Treasure House to Production House of CultureNancy Proctor
The document discusses the need for museums to shift from being treasure houses that gather and preserve artifacts to production houses of culture that engage in conversation with communities. It suggests moving from a model focused on collecting, preserving, and interpreting items to one centered around gathering, stewarding, and conversing. Additionally, it outlines a cultural shift needed for 21st century museums, moving from subjective and hierarchical approaches to ones that are deliberative and facilitate participation with the public.
From Headphones to Microphones: Co-creating the soundtracks to cultureNancy Proctor
Keynote presentation at symposium on mobile technologies for museums at Rijksmuseum 31 May 2016 http://www.lkca.nl/agenda/bijeenkomsten-lkca/mobiele-apps-rijksmuseum co-organized with Landelijk Kennisinstituut Cultuureducatie en Amateurkunst.
Going universal n proctor bgcdml 11 nov 2015Nancy Proctor
The document discusses principles of universal and inclusive design for museum exhibits. It outlines 7 principles of accessible inclusive exhibits which include equitable use, flexibility in use, simple and intuitive use, perceptible information, tolerance for error, low physical effort, and appropriate size and space. Universal design aims to accommodate people with diverse abilities, while inclusive design focuses on being thoughtful and iterative to include all. Accessibility is the result of proper inclusive design.
The document discusses the Smithsonian Institution's efforts to "recruit the world" and crowdsource contributions from the public through mobile technologies. It notes that while Wikipedia has over 1 million curators, producers, and viewers, the Smithsonian's mobile projects to date have attracted far fewer participants, such as only 70 producers and 35,000 comments. However, the Smithsonian believes that building a community, not just relying on crowdsourcing from unknown contributors, will help further its goal of increasing and diffusing knowledge. The document advocates for community-sourcing over crowdsourcing by focusing on turning networked individuals into committed community members.
Mobile Masterclass at SIME-SITEM 29 Jan 2013 [french]Nancy Proctor
Presentation to kick off the afternoon masterclass at the SIME-SITEM conference in Paris, 29 Jan 2013, in French. Co-presenters, whose presentations followed this one, included:
Roland Topalian, Cité des Sciences, concepteur multimédia, chef de projet Visite+;
Agnès Vincent, Conceptrice & Chef de projets multimédias; Compositrice de musique à l'image & Sound designer;
Simon Houriez, designer pédagogique, directeur de Signes de Sens;
Vincent Puig, Centre Pompidou, directeur exécutif de l’Institut de Recherche et d’Innovation;
Geneviève Vidal, enseignante, chercheuse LabSic à l’Université Paris 13;
Gilles Duffau, La Cinémathèque française, directeur des nouveaux médias;
Yves-Armel Martin, directeur d’Erasme, centre d’innovations numériques.
The document discusses the Smithsonian Institution's efforts to expand beyond traditional audio tours and help visitors engage more directly with museum exhibits through mobile projects. It notes that over 30 mobile apps and projects have been created so far, allowing users to access content about objects like Alexander Graham Bell's telephone and Eli Whitney's cotton gin patent model. The goal is to help visitors do more of the talking about what they see rather than just listening to pre-recorded audio tours.
American Marketing Association Richmond 18 Oct 2012Nancy Proctor
Nancy Proctor discusses the Smithsonian Institution's efforts to recruit the world through mobile approaches to audience engagement. Some key initiatives discussed include Stories from Main Street, which crowdsources stories and artifacts from around the US, and Access American Stories, which allows users to explore over 600 digitized artifacts. The Smithsonian aims to think of itself as a distributed network rather than isolated platforms through these mobile and crowdsourcing efforts. The goal is to put the Smithsonian collections into people's hands using new technologies like augmented reality and mobile applications.
Recruiting the World: So how's that going for you?Nancy Proctor
Lightning talk for the inaugural DC Digital Cultural Heritage meet-up 20 September 2012. http://www.meetup.com/Digital-Cultural-Heritage-DC/events/78880882/
The document discusses the Smithsonian Institution's mobile strategy and initiatives. The SI aims to use mobile platforms to increase global knowledge sharing by engaging collaborators worldwide. Their goals are to integrate mobile into all aspects of the SI's work, transform how the institution functions, and measure progress based on how mobile impacts accessibility, quality, relevance, sustainability and accountability. The SI has developed many mobile projects including podcasts, websites, apps, games and learning resources to recruit the world to share in the institution's work.
From Headphones to Microphones: Mobile 2.0 and the Museum as Distributed NetworkNancy Proctor
The document discusses how mobile devices are transforming museums from physical spaces into distributed networks. It notes that over half of museum platforms are already mobile. Mobile allows museums to meet audiences where they are and take them to new places. While apps may not be profitable, mobile offers new tools for communication, learning, and content distribution. The document advocates for using mobile to recruit the world and increase knowledge diffusion by enlisting global collaborators. It presents the Smithsonian's mobile strategy of integrating mobile into all efforts to achieve strategic goals of accessibility, quality, relevance, sustainability and accountability.
This document discusses mobile strategies for museums and provides examples from the Smithsonian Institution. Some key points:
1) Mobile apps and websites are not typically profitable on their own but can support museums' missions and generate network effects by enhancing the visitor experience and engaging communities.
2) The Smithsonian aims to "recruit the world" to contribute knowledge through mobile, putting the institution in people's hands not just pockets.
3) Examples from Cooper-Hewitt, NMNH, and NASM demonstrate how mobile can extend exhibits and engage audiences both on and off-site.
4) The vision is for museums to become distributed networks through multiplatform engagement and crowdsourcing via mobile.
Mobile 2.0: From headphones to microphonesNancy Proctor
Mobile platforms are transforming museums from places visitors physically visit to distributed networks engaged with worldwide. Half of platforms museums use to reach audiences are now mobile. Museums should develop mobile content and experiences to foster conversation over audio tours. While costly to develop, mobile can recruit global collaborators if used as "radical social media" aligned with institutional missions of increasing and diffusing knowledge. Mobile metrics include accessibility, quality, relevance and sustainability over profitability.
Radical Social Media: Mobilizing Museum Communities to do Meaningful WorkNancy Proctor
This document discusses how museums can use radical social media and mobile technologies to mobilize communities and do meaningful work. It provides examples of how museums like the Powerhouse Museum, V&A, and Stedelijk Museum have successfully involved online communities through crowdsourcing information about collections and exhibitions. The document advocates for designing mobile programs that make the museum experience more relevant and sustainable by knowing the audience and cultivating quality conversations online. It also presents strategic goals for connecting museum mobile initiatives across a shared infrastructure and standards.
Nancy Proctor: CENDI - NFAIS Mobile Computing Workshop 18 November 2010Nancy Proctor
This document discusses the Smithsonian Institution's mobile strategy and initiatives. It outlines three main principles of their mobile approach: 1) adapting to rapid technological changes, 2) building experiences for audiences rather than specific devices, and 3) making resources openly available. The Smithsonian has developed a mobile architecture and content standards to connect their mobile properties. They have created many mobile experiences including podcasts, cell phone tours, apps, and learning workshops. Their goal is to meet audiences in mobile spaces and take them to new places through these disruptive tools.
Smithsonian Mobile strategic planning update, September 2010: includes relevant research from other institutions and examples of mobile programs in art museums around the world.
Smithsonian Mobile Strategic Planning Kick-offNancy Proctor
The document discusses strategic planning for mobile initiatives at the Smithsonian Institution. It outlines audiences' interests in learning more about the Smithsonian through mobile, as well as opportunities for using mobile to connect with audiences both within and beyond museum walls. The document proposes developing a Smithsonian mobile architecture and toolkit to guide the creation of mobile projects and products that will engage audiences in new ways.
This document summarizes Nancy Proctor's presentation on designing visitor-led mobile experiences for museums. The presentation covered interpreting content for mobile audiences, focusing on their questions and needs rather than dictating information. Proctor discussed moving from a top-down "headphones" model where the museum controls information, to a more open "microphone" approach where visitors can contribute their own questions, comments and knowledge. She provided examples of organizing content thematically or by location, and choosing appropriate platforms and voices to convey key messages to different audience types. The goal is engaging visitors and facilitating their own meaningful conversations about museum collections.
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...PECB
Denis is a dynamic and results-driven Chief Information Officer (CIO) with a distinguished career spanning information systems analysis and technical project management. With a proven track record of spearheading the design and delivery of cutting-edge Information Management solutions, he has consistently elevated business operations, streamlined reporting functions, and maximized process efficiency.
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Throughout his career, he has taken on multifaceted roles, from leading technical project management teams to owning solutions that drive operational excellence. His conscientious and proactive approach is unwavering, whether he is working independently or collaboratively within a team. His ability to connect with colleagues on a personal level underscores his commitment to fostering a harmonious and productive workplace environment.
Date: May 29, 2024
Tags: Information Security, ISO/IEC 27001, ISO/IEC 42001, Artificial Intelligence, GDPR
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The simplified electron and muon model, Oscillating Spacetime: The Foundation...RitikBhardwaj56
Discover the Simplified Electron and Muon Model: A New Wave-Based Approach to Understanding Particles delves into a groundbreaking theory that presents electrons and muons as rotating soliton waves within oscillating spacetime. Geared towards students, researchers, and science buffs, this book breaks down complex ideas into simple explanations. It covers topics such as electron waves, temporal dynamics, and the implications of this model on particle physics. With clear illustrations and easy-to-follow explanations, readers will gain a new outlook on the universe's fundamental nature.
How to Manage Your Lost Opportunities in Odoo 17 CRMCeline George
Odoo 17 CRM allows us to track why we lose sales opportunities with "Lost Reasons." This helps analyze our sales process and identify areas for improvement. Here's how to configure lost reasons in Odoo 17 CRM
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
Assessment and Planning in Educational technology.pptxKavitha Krishnan
In an education system, it is understood that assessment is only for the students, but on the other hand, the Assessment of teachers is also an important aspect of the education system that ensures teachers are providing high-quality instruction to students. The assessment process can be used to provide feedback and support for professional development, to inform decisions about teacher retention or promotion, or to evaluate teacher effectiveness for accountability purposes.
How to Fix the Import Error in the Odoo 17Celine George
An import error occurs when a program fails to import a module or library, disrupting its execution. In languages like Python, this issue arises when the specified module cannot be found or accessed, hindering the program's functionality. Resolving import errors is crucial for maintaining smooth software operation and uninterrupted development processes.
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Dr. Vinod Kumar Kanvaria
Exploiting Artificial Intelligence for Empowering Researchers and Faculty,
International FDP on Fundamentals of Research in Social Sciences
at Integral University, Lucknow, 06.06.2024
By Dr. Vinod Kumar Kanvaria
বাংলাদেশের অর্থনৈতিক সমীক্ষা ২০২৪ [Bangladesh Economic Review 2024 Bangla.pdf] কম্পিউটার , ট্যাব ও স্মার্ট ফোন ভার্সন সহ সম্পূর্ণ বাংলা ই-বুক বা pdf বই " সুচিপত্র ...বুকমার্ক মেনু 🔖 ও হাইপার লিংক মেনু 📝👆 যুক্ত ..
আমাদের সবার জন্য খুব খুব গুরুত্বপূর্ণ একটি বই ..বিসিএস, ব্যাংক, ইউনিভার্সিটি ভর্তি ও যে কোন প্রতিযোগিতা মূলক পরীক্ষার জন্য এর খুব ইম্পরট্যান্ট একটি বিষয় ...তাছাড়া বাংলাদেশের সাম্প্রতিক যে কোন ডাটা বা তথ্য এই বইতে পাবেন ...
তাই একজন নাগরিক হিসাবে এই তথ্য গুলো আপনার জানা প্রয়োজন ...।
বিসিএস ও ব্যাংক এর লিখিত পরীক্ষা ...+এছাড়া মাধ্যমিক ও উচ্চমাধ্যমিকের স্টুডেন্টদের জন্য অনেক কাজে আসবে ...
Strategies for Effective Upskilling is a presentation by Chinwendu Peace in a Your Skill Boost Masterclass organisation by the Excellence Foundation for South Sudan on 08th and 09th June 2024 from 1 PM to 3 PM on each day.
A workshop hosted by the South African Journal of Science aimed at postgraduate students and early career researchers with little or no experience in writing and publishing journal articles.
This presentation was provided by Steph Pollock of The American Psychological Association’s Journals Program, and Damita Snow, of The American Society of Civil Engineers (ASCE), for the initial session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session One: 'Setting Expectations: a DEIA Primer,' was held June 6, 2024.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
Liberal Approach to the Study of Indian Politics.pdf
Museum nextkeynotefinal
1. Change and innovation in the Museum
through digital participation
Or
“The Revolution Will Not Be Televised”
With apologies to Gil Scott-Heron
Nancy Proctor, Smithsonian Institution
Barcelona 24 May 2012
proctorn@si.edu @nancyproctor
14. SI Mobile’s Vision
Recruit the world
to increase and diffuse knowledge
by using mobile platforms to enlist
collaborators globally in undertaking the
real and important work of the Institution.
Put the Smithsonian not just in
the people’s pockets,
but in their hands.
6/7/2012 Nancy Proctor, proctorn@si.edu 14
16. What are your audience’s mobile habits?
Increasing mobile
sophistication Mobile Technographics
• Use mobile Internet weekly
• Visit social networks weekly
• Consume news and information
SuperConnecteds • Stream music or video
20%
• Purchase music tracks
• Purchase mobile content
Entertainers
9% • Send or receive email
• Use maps or navigation
Connectors • Use mobile Internet less than
15% weekly
• Use no data service except:
─SMS, MMS, or IM
Communicators ─Email less than monthly
21%
• Only use voice
Talkers
34%
• Do not own a mobile phone
Inactives 11%
17. CONTEXT:
Why are they visiting?
Are they visiting at all?
Whom are they visiting with?
18. What do visitors want to know?
Question mapping in the gallery:
• Semi-structured interviews
• FAQs and comments cards
• Questions posed to staff…
21. “A Wikipediacrazy idea?
A of the Physical World”
http://smithsonian20.si.edu/schedule_webcast2.html
22. Wikipedia
…400 million visitors monthly as of March 2011. There are
That means the average contributor works on ~247more than
more than 85,000 active contributors working on articles?!
21,000,000 articles in more than 280 languages.
23. Wikipedia’s World
1,487
85,000
400 million
per month
http://www.flickr.com/photos/cambodia4kidsorg/4294119350/
24. Mobile Habits
Talking
Texting
Email
Gaming
Weather
Maps
Search
Social Media
Music
News
Entertainment & Dining
Video
Mobile Tours
25. Thinking outside the audio tour box
From headphones to microphones
“From interpretation to conversation.
From we do the talking to
we ArtAnderson, IMA,June 2010Steward, and Converse”,
– Max
The
“Gather,
help you do the talking.”
Newspaper, 8
– Chris Anderson, Wired, Smithsonian 2.0 Conference, 24 Jan
2009 http://smithsonian20.si.edu/schedule_webcast2.html
26.
27. In the beginning:
Early Soundtracks and Soundbites
->->->->->->->->->->->->
Nancy Proctor, ProctorN@si.edu
Handheld Conference 3 June 27
2009
28. Pearls of Wisdom
-o-o-o-o-o-o-o-o-o-o-
Nancy Proctor, ProctorN@si.edu
Handheld Conference 3 June 28
2009
29. The magic happened
in-between
-o-o-o-o-o-o-o-o-o-o-
Nancy Proctor, ProctorN@si.edu
Handheld Conference 3 June 29
2009
30. But many visitors got lost in linear
space
-o-o-(o)-o-o-?
Nancy Proctor, ProctorN@si.edu
Handheld Conference 3 June 30
2009
31. Or simply abandoned the herd
-o-o-o-o-o~§
Nancy Proctor, ProctorN@si.edu
Handheld Conference 3 June 31
2009
32. Random access was supposed to
liberate us
o o o o
o o
o
o o
Nancy Proctor, ProctorN@si.edu
Handheld Conference 3 June 32
2009
34. Mobile Transformation
1. Stops become soundtracks
2. Soundtracks become a-linear
3. The conversation is asynchronous
4. Your body becomes the interface
http://wiki.museummobile.info/archives/16082
49. Product, or Process?
The process of crowdsourcing projects
fulfills the mission of digital collections
better than the resulting searches [with
metadata enhanced by crowdsourcing].
– Trevor Owens
http://www.trevorowens.org/2012/03/crowdsourcing-
cultural-heritage-the-objectives-are-upside-down/
49
51. Two meshing gears transmitting
rotational motion. Note that the
smaller gear is rotating faster.
Although the larger gear is rotating
less quickly, its torque is
proportionally greater. One subtlety
of this particular arrangement is that
the linear speed at the rim is the
same on both gears.
http://en.wikipedia.org/wiki/Gear
6/7/2012 Nancy Proctor, proctorn@si.edu 51
52. Go to the people. Live with them.
Learn from them. Love them.
Start with what they know.
Build with what they have.
But with the best leaders, when
the work is done, the task
accomplished, the people will say,
“We have done this ourselves.”
– Lao Tzu, 600-531 BCE
6/7/2012 Nancy Proctor, proctorn@si.edu 52
Editor's Notes
Compliments of Wikipedia, these are the wheels of change: they always seem to be moving too slowly for some, and too fast for others. Others complain, quoting Alphonse KARR, “Plus ça change, plus c'est la même chose.”The only thing certain, is that they are turning – “only thing certain in this world is death, taxes – and change.”But the museum world is often perceived as being resistant to change. Why is that?
Is it because our museums are full of dinosaurs, scaring visitors and staff alike?The Queensland Museum & Sciencentre reopen[ed] on 20 January [2012] to celebrate Queensland Museum’s 150th birthday. http://www.youtube.com/watch?v=FjYgboXIWGEUploaded by RussiaToday on Jan 27, 2012The reopening of an Australian Museum of Natural History has been a real thrill for visitors. Some of the delighted and rather frightened guests however think the animatronic creatures greeting them at the entrance were "a little too realistic". The Queensland Museum of Natural History in Brisbane chose to mark its reopening after renovation with an unusual party. It invited several animatronic dinosaurs.
Is simply our perception – that makes us mistake our colleagues for scary monsters…
…when in fact, particularly when viewed from the right angle, they are revealed to be something else entirely!
Or is it because of this: the cycle of technology hype and despair. Probably a bit of all three. But today I’d like to talk a bit about the kind of change represented by this graph. I have come to call it revolutionary change – revolutionary because ultimately it goes around in circles; one miracle cure for the museum’s ills follows another. Today it might be QR codes and apps; tomorrow it might be a blockbuster exhibition on a hip new topic. We all want to believe that there are quick and easy solutions, so we eagerly sign on to the cult of the latest shiny new thing – until the next one comes along. Change happens in this model – yes – but it is not long-lasting and often doesn’t leave much of a mark when it fades away.see Colleen Dilenschneider on “blockbuster suicide” http://colleendilen.com/2012/03/27/death-by-curation-why-the-special-exhibit-isnt-so-special-anymore-case-study/http://en.wikipedia.org/wiki/Hype_cycle
There is also radical change: that is, change that reaches all the way down to the roots of an organization. It crosses all departments, touches everyone in the organization, and is connected to the organization’s past as well as its present and future. Indeed sustainable, radical change often originates in the grass roots of an organization. In contrast to revolutionary change, radical change does not simply repopulate the same structureswith different faces in power.Rhizomehttp://allisondawnpr.com/blog/tag/grassroots-public-relations/
Radical change has the power to rewire the museum, move it away from models in which the power remains concentrated in a single center…
To a new model in which museums listen as much as they speak…
To distributed networks, where the power in the system lies in the nodes, in the connections, rather than in any single center.Sustainable because the system does not stop working, the conversations do not cease if the network sustains a loss in any particular area.
How do we refashion the museum as a distributed network? How do we bring about radical change? Weclearly cannot be exhaustive in the time available to us today, but here are three key principles for rewiring the museum for a more sustainable and radical future, and how I’ve tried to implement them in my work on mobile at the Smithsonian.
Know your mission; make sure everything you do supports it – not some hot new technology, or fashionable blockbuster topic, be that the curator’s or your own. The single most powerful strategy for getting out of the cycle of hype and despair is to tie everything we do to our missions – they are what drive us forward.Know where you are going: have a strategic plan for delivering on your mission, with goals and tactics for achieving them. I don’t mean a 100 page document that takes 2 years to write; I mean a simple and short set of goals that help you determine which projects are priorities. They will change, frequently, but if you don’t know where you are going, it is certain you won’t get there!Know where you come from: As Spanish philosopher, George Santayana, famously said “Those who do not remember their past are condemned to repeat their mistakes.”We need to know our histories, as individual institutions and as the museum industry as a whole. In times of revolution it is all too easy to ignore or forget the past. For sustainable change, find the radical roots of your mission in the origins or your museum.“…adaptation is a process of conservation as well as loss. The question is not only, “Of all that we care about, what must be given up to survive and thrive going forward? but also, “Of all that we care about, what elements are essential and must be preserved into the future, or we will lose precious values, core competencies, and lose who we are?” As in nature, a successful adaptation enables an organization or community to take the best from its traditions, identity, and history into the future.”Heifetz, Grashow, and Linsky, in Adaptive Leadershiphttp://managementhelp.org/blogs/leadership/2011/03/30/conserving-our-best-during-change/The Life of Reason (1905-1906)Vol. I, Reason in Common Sensehttp://en.wikiquote.org/wiki/George_Santayana
This practice led to some radically useful discoveries about the origins of the Smithsonian…Louise Rochon Hoover,"Secretary Henry Posts Daily Weather Map in Smithsonian Building, 1858.”http://en.wikipedia.org/wiki/Megatherium_Club
So I discovered that the tactic of “crowdsourcing” – perhaps one of the more challenging ideas to have come out of recent technology practice - has in fact been employed by the Smithsonian, avant la lettre, since its founding days. This reference makes it a lot easier to talk to colleagues who may be concerned about change and adopting what seems to be a radical new practice. It is also a reminder that chances are any really good idea we have has been done before, and those precedents offer useful guidelines and caveats for subsequent implementations!To me, a department of one at the Smithsonian, tasked with developing a mobile strategy and serving as a consultant and advisor on mobile initiatives across 19 museums, 9 research centers and the Zoo, crowdsourcing is not just a nice idea. It’s the only practical solution I have for a very real shortage of resources and staff. And whether or not there is an economic crisis happening, we will never have enough money, time and staff to do all that we could, should, and want to do at the Smithsonian or any other museum. So our vision for mobile at the Smithsonian is to “recruit the world”: to use mobile radically, to create a more sustainable organization, one which is not just limited to the ideas and work that its paid staff can realize, much less to just putting our content and interpretation in people’s pockets on their mobile devices. Rather, we want to recruit the world to help us deliver on our mission. And we want to make the future and success of the Institution co-dependent on that collaboration.
As Forrester reminded us when they collaborated with us on our mobile strategy, understanding our audiences and their mobile habits is the first step towards building a mobile strategy or product.
We need to understand the context of their visits – and if they are visiting at all.Falk’s categories: Explorers. Facilitators.Experience seekers, Professionals/Hobbyists.RechargersAndrew J. Pekarikand Barbara Mogel, CURATOR 53/4 • OCT 2010The context of the “visit” may be from home, school, during a commute or walking down the street…
And finally, “meet them where they are” by understanding what visitors want to know – what questions leap into their minds when they walk into your galleries, or look at a collection object. We tried this in the Luce Center at the American Art Museum through question mapping… These are the starting points, the hooks, that enable us to “take them somewhere new” – to questions and topics that they may never have thought to ask about. This conversational approach marries the best listening techniques from social media with the expertise of the curator or subject expert – truly the best of both worlds.
Here, of course, I’m inspired by Clay Shirky’s work, both Here Comes Everybody and Cognitive Surplus, as well as Jeff Howes’ formulation of “crowdsourcing” and the many projects that have developed that concept. In Cognitive Surplus, Shirky quotes physicist Philip Anderson, saying, “’More is different.’ When you aggregate a lot of something, it behaves in new ways, and our new communications tools are aggregating our individual ability to create and share, at unprecedented levels of more.” He cautions against the ego-centric view: just because I as a lone individual can’t or won’t even dream of doing something, does not mean that is true for people in the aggregate. For sustainable change, we have to learn to go beyond our own limited perspectives and – yes, if you’ll forgive the Star Trek reference – take advantage of the hive mind to diversify and energize our ability to think differently.
Scaling up our concept of “the museum team” to include not just staff but also the museum’s core audiences and targeted new audiences does two things immediately:If it doesn’t remove or even alter our traditional, hierarchical org charts, it at least puts them in perspective – rather like seeing the Earth’s relative size and position in the Milky Way galaxy (Image from NASA http://solarsystem.nasa.gov/scitech/display.cfm?ST_ID=2246 via Gizmodo http://gizmodo.com/5271710/how-do-you-avoid-hitting-stars-at-warp-5-a-pulsar-positioning-system)It dramatically increases the expertise and labor resources available to the museum to deliver on its mission.Now, this may sound a bit fanciful and metaphorical – the sort of thing we say at conferences, get all energized, and then forget it all when we go home to our work-aday lives.
Chris Anderson also suggested this tactic at the Smithsonian 2.0 conference, calling it the “crazy idea” of working with citizen curators to turn the Smithsonian into a Wikipedia of the Physical World.
Wikipedia’s contributors author on average 247 articles apiece…
To tell how something or someone is doing, you have to have some standard or benchmark to compare against. Quality is, as Chris Anderson said, largely in the eye of the beholder and relative to its contemporary context. But against what scale do you measure “recruiting the world?”There’s one benchmark we can use to set the bar – Wikipedia. You’ve probably all seen some version of this pyramid, or an “engagement ladder” like this. It tells us that in fact the majority of that work is done by a tiny number of people at the top of the engagement pyramid: the specialists and enthusiasts in niche subjects.
Interestingly, the audio tour, the most common mobile product in museums, turns this model on its head.
For some time, I had been wondering how the new network-connected mobile devices that now, as of last week I believe, represent over half of the mobile phones in the world, offered new ways of thinking about the mobile museum experience. Without wanting to avoid audio tours and similar mobile experiences at all, I have been asking how we can expand the museum’s mobile toolkit to take advantage of the new power of mobile platforms and the kinds of social activity that so many of us use them for. How can we, as Chris Anderson put it, go from “we do the talking” to “we help you do the talking” – and beyond?
At the end of 2010, I had the good fortune to come across a mobile project that I think exemplies this ideal, and also offers some important approaches as well as tools that can help museums radicalize their mobile practice. Scapes is an interactive art installation by Halsey Burgund at the deCordova Sculpture Park in Boston…So, other than the great museum experience it offered, what’s radical about Scapes? How does it help transform mobile – and thereby the museum – into a more sustainable structure that enhances the museum’s ability to deliver on its mission?Bear with me as I take a brief detour through audiotour history to look at the roots of the museum mobile experience, so we can ask how their transformation in Scapes offers useful models for a museum mobile future. I am trying to practice what I’ve been preaching about not forgetting important lessons from the past!
Whether given by live guides, broadcast, or prerecorded on tape, the first museum tours were linear: ----------
From starting point A to end point N, the exhibits interpreted on the tour were strung along the tour's linear route like pearls of wisdom on a necklace: -o-o-o-o-o-o-o-o-o-The value of the tour was measured in stops: oe.g. “The Louvre’s tour has over 1,500 stops!”
The messiness, but also the magic, happened in the spaces between the exhibit commentary or 'stops' on the tour: -
People got lost in the interstitial spaces, uncertain of where to find the next stop (o), or lost track of where they were in the audio tour tape: -o-o-o-?
Or they got bored, or distracted, or tired of following the herd, or simply decided to get off the tour before the last stop:-o-o-o~§
Fear and impatience with the messiness prevailed, however, and the digital generation of audio tour technology introduced 'random access' tours. Visitors could choose which exhibits they saw and hence which stops they listened to absolutely at random. But we also lost something by “thinking online inside the audio tour box” – such as it was then: we lost the space and time and means for connecting those dots, for sustaining a narrative over time, and for immersing people in the museum experience. o 0 o o o o o o oo o o
New screen-based devices, of course, offer the possibility to offer both soundtracks and soundbites or stops in a single interface. Here is one of my favorites, and it also offers links out to relevant third party content and experiences.
What fascinates me about Scapes is how it takes these very traditional museum mobile content modalities – the stop and the soundtrack – and transforms them, radically.
The Smithsonian currently has more than 20 mobile apps and websites, and more than that number again of podcasts and other downloadable audio, video and text content that people are using every day on their mobile devices. But today I want to focus on three in particular in which we’ve attempted to integrate some of the radical ideas from Shirky, Howes, Burgund and others: Smithsonian Mobile, Stories from Main Street, and Access American Stories.
Practical problem: no budget for creating content or maintaining app.
100-200 downloads per day35,000 downloads, of which over 20,000 have updated their app since Sept 12, 2011Android:5,169 total user installs; 2,569 active device installsiOS: 29,20686 unique threads have been created (that is, 86 unique events, objects, highlights or other entities have comments).181 comments have been made across these 86 threads.52 comments have media attached to them.111 comments have been deleted (most were likely test comments during the early phases).3 comments have been reported.
Lifetime downloads: 16,593, over 9,000 with the newest versionHighest rank: #24 in the Education categoryAverage review=3 starsCountries: 87.2% United States; 6.0% Canada; 3.2% Brazil; 1% Mexico; .8% South Africa; .4% Qatar
228 available for playback through the app Tennessee and West Virginia have been our most active states where the exhibition is on tour. We had a single contributor talking about the town where she grew up in upstate New York over ten entries!
Soft launched with opening of the exhibition last week. None of these apps has had a dedicated marketing budget, but are actively trying to organize events to solicit contributions to AAS.
Amy Sample Ward usefully identifies two different kinds of engagement of mass audiences:“Crowdsourcing invites diversity by encouraging anyone with an idea or interest to participateCrowdsourcing levels the playing field so it isn’t just your “favorites” or those you already know that get to play”http://amysampleward.org/2011/05/18/crowdsourcing-vs-community-sourcing-whats-the-difference-and-the-opportunity/
In the Wikipedia example, the base of the engagement pyramid is very broad, 400m visitors per month, compared to the 85,000 people contributing articles nearer the top of the pyramid.
In community sourcing, we are not aiming at such a huge and faceless mass. We know these people, so working with them produces different strategies, calls to action and outcomes.As an example, last year a team of ichthyologists sponsored by the Smithsonian’s National Museum of Natural History performed the first survey of the fish diversity in the Cuyuni River of Guyana. Upon their return, they needed to identify the more than 5,000 specimens they had collected in less than a week’s time in order to obtain an export permit. Faced with insufficient time and inadequate library resources to tackle the problem on their own, they instead posted a catalog of specimen images to Facebook and turned to their network of colleagues for help.In less than 24 hours, this approach identified approximately 90 percent of the posted specimens to at least the level of genus, revealed the presence of at least two likely undescribed species, indicated two new records for Guyana and generated several loan requests. The majority of people commenting held a Ph.D. in ichthyology or a related field, and hailed from a great diversity of countries including the United States, Canada, France, Switzerland, Colombia, Peru, Venezuela, Guyana and Brazil.
Here the community base can be much narrower and still achieve the project’s desired results. The community has special skills and interests as well as a very well-developed network, so a smaller number of individuals in the eco-system get the job done.
So clearlynot all crowdsourcing or community sourcing projects are created equal. They will not all have the same ratios of participants at the different levels in the engagement pyramid. But I’m starting to track this data for the Smithsonian’s mobile projects so we can measure and report our success in “recruiting the world.”The Smithsonian Mobile app, launched in August 2011, is a modest project by comparison…
Here’s another mobile crowdsourcing project: Stories from Main Street. I was corresponding with David Anderson, a crowdsourcing expert from Berkley, about these metrics and how to read them. He had an interesting comment:“…downloading Stories from Main Street (I'm guessing) impliesan interest in supplying a story,whereas downloading the Smithsonian Mobile App (I'm guessing)doesn't imply an interest in contributing comments.So of the two, it's possible that 288/16000 is worse(i.e. reflects a worse user interface or wording) than 70/35000.”
In addition to understanding the metrics of success in crowdsourcing, our challenge now is to learn how to set goals for the numbers of “watchers” we need in order to have an engagement eco-system with a healthy number of contributors and even “curators” at the top of the pyramid. Further audience research will tell us how best to engage users at all different levels on the pyramid. We will need content for the watchers as well as compelling activities for the producers, and everything in between to have a healthy crowdsourcing eco-system. It is starting to look like in addition to figuring out how to serve both on-site audiences and remote “visitors” who might download our apps but never visit the museum, we need to learn how to combine an appeal for both the “mass market” and our niche audiences – the communities who identify most closely with museums’ niche collections, content, and subject-matter expertise – in the same mobile experience and product.
Radical practices like crowdsourcing – not to mention huge ambitions like recruiting the world and changing the museum – are hard to pull off. If they were easy, presumably, our museums would not have to hire such a bunch of smart, creative, hardworking individuals as ourselves, and they’d have to pay us even less than they do now! ;-)But going deep to understand our history and the roots of power in our organizations is the only sustainable way to create meaningful change – the sort of change that outlasts dotcom booms and busts, and ensures the survival of cultural institutions that are - in contrast to the majority of the world’s businesses - decades if not hundreds of years old. This is not to say that we don’t need a few revolutions along the way too! Yes, we need free public wifi in all our galleries, and a great website and mobile app and probably a QR code or two as well. We definitely need AR and image recognition and location-based services ;-) But these technology innovations in and of themselves do not yield real change; if not coupled with a radical strategy they risk becoming yet another example of “The King is Dead; Long Live the King.” “Plus ça change…”Revolution and radical strategy are in fact two of the gears that make the museum world go round. Without the revolutionary technologies that produced the Internet and social media as we know them today, there would be little if any potential for museums to deliver on their missions with niche audiences on a global scale. But the extent to which the impact of these revolutions has endured in the museum experience is thanks to the extent to which they have been put in the service of the museums’ mission. To paraphrase Rob Stein’s argument in his paper for Museums and the Web this year, the way to win over dinosaurs in the museum is not by pointing out the sex appeal of some shiny new gadget, but rather by aligning the power of the new technology with the overarching goals of the museum’s mission, which (should be) shared by all staff, Luddite and technophile alike.
Mahatma Gandhi wrote, “We must become the change we want to see.” Wikipedia wrote, “…the linear speed at the rim is the same on both gears.”My call is for museum revolutionaries everywhere to put their energy in synch with the gears of radical change in the museum. As Wikipedia tells us, lthough that big wheel will turn less quickly than the technology revolutions we live and love every day, it is much more powerful and, fueled by our missions, will be the vehicle that takes us into the future.