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Motivating the Unscreened through
Social Media
NCCRT • December 8, 2017 • #NCCRT2017
Lee Aase, Director, Mayo Clinic Social Media Network • @LeeAase
Disclosures: Alignment of Interests
I am a full-time salaried employee of Mayo Clinic.
I will say nice things about Mayo Clinic.
Agenda
• Social Networking in Mayo Clinic’s History
• The Evolution of Media
• Mayo Clinic’s Efforts to Motivate the Unscreened
• Resources to Accelerate Your Social Media Application
Why?
Mayo Clinic’s
Original Social
Networkers
“By the end of the 1920s Dr. Will could
say he had studied surgery in every town
in America and Canada of one hundred
thousand population or more, and had
crossed the Atlantic thirty times.”
(The Doctors Mayo, Helen Clapesattle, p. 405)
Countries Dr. Will Mayo Visited
Countries Dr. Will Mayo Visited
Austria Denmark Ireland Scotland
Australia England Italy Sweden
Argentina Fiji Mexico Switzerland
Belgium Finland New Zealand Uruguay
Canada France Norway
Chile Germany Peru
Cuba Holland Russia
The Surgeons Club
… and is part of the DNA of
healthcare!
Social Networking is part of
Mayo Clinic’s DNA…
The Evolution of Media
Once Upon a Time, Three Networks Dominated
the Media Landscape in the United States
Every day, these guys would define the news…
... while local affiliates and newspapers sold scarce
audience access at monopoly prices
Then one day Ted Turner launched the cable TV
revolution...
And one of these guys invented the Internet...
The means of news production and distribution
were democratized...
Twin revolutions fragmented audiences, causing
major economic upheaval
• Hundreds of cable channels, exponential growth in
Web sites
• Mass media came under economic pressure leading to
• Demise of TV doctor
• Papercuts
Until finally, the Big 3 TV share of audience
crashed...
Big Three Others
Facebook went public at 20x the value of The Wall
Street Journal…
WSJ (2007) ABC (1995) Facebook (2012)
…and has more than quadrupled since 2012
WSJ (2007) ABC (1995) Facebook (2012) Facebook (2017)
Market Capitalization Perspective
Facebook Walmart
Social Media = Digital
Social Networking
28
Information Sources Behind Preference for Mayo Clinic
29
Mayo Clinic’s Social Media Efforts to
Motivate the Unscreened
2014
2015
2016
2017
Resources to Aid Your Social Media
Application
The Surgeons Club
for Social Media in Healthcare
The Mayo Clinic Social Media Network
• The Mayo Clinic Social Media Network (#MCSMN) exists to
improve health globally by accelerating effective application of
social media tools throughout Mayo Clinic and spurring broader
and deeper engagement in social media by hospitals, medical
professionals and patients.
• Our Mission: Lead the social media revolution in health care,
contributing to health and well being for people everywhere.
• Makes resources developed for Mayo Clinic staff available to
peers, and generates revenue to support mission.
FREE Basic
membership:
socialmedia.mayoclinic.org
FREE Resources via MCSMN Basic Membership
• Essays from 30 thought
leaders
• The “Why?” of social
media in health care
• Free PDF, Kindle versions
• Contact us for bulk hard
copy discounts
#MCSMN: A Catalyst for Health Care Social Media
• Guidelines
• Best Practices
• Platforms
• Training
• Consultation
Social for Healthcare Certificate from Mayo Clinic and Hootsuite
3.5 AMA PRA Category 1 CreditsTM Available
Let’s Keep Talking!
Lee Aase (@LeeAase)
Mayo Clinic Social Media Network (#MCSMN)
socialmediacenter@mayo.edu

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Motivating the Unscreened through Social Media

  • 1. Motivating the Unscreened through Social Media NCCRT • December 8, 2017 • #NCCRT2017 Lee Aase, Director, Mayo Clinic Social Media Network • @LeeAase
  • 2. Disclosures: Alignment of Interests I am a full-time salaried employee of Mayo Clinic. I will say nice things about Mayo Clinic.
  • 3. Agenda • Social Networking in Mayo Clinic’s History • The Evolution of Media • Mayo Clinic’s Efforts to Motivate the Unscreened • Resources to Accelerate Your Social Media Application
  • 4.
  • 5.
  • 8. “By the end of the 1920s Dr. Will could say he had studied surgery in every town in America and Canada of one hundred thousand population or more, and had crossed the Atlantic thirty times.” (The Doctors Mayo, Helen Clapesattle, p. 405)
  • 9. Countries Dr. Will Mayo Visited
  • 10. Countries Dr. Will Mayo Visited Austria Denmark Ireland Scotland Australia England Italy Sweden Argentina Fiji Mexico Switzerland Belgium Finland New Zealand Uruguay Canada France Norway Chile Germany Peru Cuba Holland Russia
  • 12. … and is part of the DNA of healthcare! Social Networking is part of Mayo Clinic’s DNA…
  • 14. Once Upon a Time, Three Networks Dominated the Media Landscape in the United States
  • 15. Every day, these guys would define the news…
  • 16. ... while local affiliates and newspapers sold scarce audience access at monopoly prices
  • 17. Then one day Ted Turner launched the cable TV revolution...
  • 18. And one of these guys invented the Internet...
  • 19. The means of news production and distribution were democratized...
  • 20. Twin revolutions fragmented audiences, causing major economic upheaval • Hundreds of cable channels, exponential growth in Web sites • Mass media came under economic pressure leading to • Demise of TV doctor • Papercuts
  • 21. Until finally, the Big 3 TV share of audience crashed... Big Three Others
  • 22.
  • 23. Facebook went public at 20x the value of The Wall Street Journal… WSJ (2007) ABC (1995) Facebook (2012)
  • 24. …and has more than quadrupled since 2012 WSJ (2007) ABC (1995) Facebook (2012) Facebook (2017)
  • 26.
  • 27. Social Media = Digital Social Networking
  • 28. 28 Information Sources Behind Preference for Mayo Clinic
  • 29. 29
  • 30. Mayo Clinic’s Social Media Efforts to Motivate the Unscreened
  • 31. 2014
  • 32. 2015
  • 33.
  • 34.
  • 35.
  • 36. 2016
  • 37.
  • 38.
  • 39.
  • 40. 2017
  • 41.
  • 42. Resources to Aid Your Social Media Application
  • 43. The Surgeons Club for Social Media in Healthcare
  • 44. The Mayo Clinic Social Media Network • The Mayo Clinic Social Media Network (#MCSMN) exists to improve health globally by accelerating effective application of social media tools throughout Mayo Clinic and spurring broader and deeper engagement in social media by hospitals, medical professionals and patients. • Our Mission: Lead the social media revolution in health care, contributing to health and well being for people everywhere. • Makes resources developed for Mayo Clinic staff available to peers, and generates revenue to support mission.
  • 46. FREE Resources via MCSMN Basic Membership • Essays from 30 thought leaders • The “Why?” of social media in health care • Free PDF, Kindle versions • Contact us for bulk hard copy discounts
  • 47. #MCSMN: A Catalyst for Health Care Social Media • Guidelines • Best Practices • Platforms • Training • Consultation
  • 48.
  • 49.
  • 50. Social for Healthcare Certificate from Mayo Clinic and Hootsuite 3.5 AMA PRA Category 1 CreditsTM Available
  • 51. Let’s Keep Talking! Lee Aase (@LeeAase) Mayo Clinic Social Media Network (#MCSMN) socialmediacenter@mayo.edu