Mabel Luke has over 15 years of experience in financial analysis, accounting, sales and marketing roles. She has strong skills in accounting, financial reporting, budgeting and analysis. Her work experience includes roles at Pearson Education Asia Limited, Verizon Enterprise Solutions, Ralph Lauren Asia Pacific Ltd., HSBC, AXA Group and AAMI where she performed tasks such as financial reporting, budget preparation, sales performance analysis, account management and customer service. She has a Bachelor's degree in Business Studies majoring in Marketing from the University of Technology Sydney and relevant professional qualifications.

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Mabel Luke
Key Skills and Experience
 Strong interpersonal and analytical skills through years of active client engagement and
accounts management
 Strong accounting knowledge and experience gained from MNC environment
 Strong sales and marketing track record in Financial and Insurance Services in Hong Kong and
Sydney, Australia
 Marketing Major and Diploma of Business Studies Qualification from University of Technology
Sydney, Australia
Employment History
Pearson Education Asia Limited, Hong Kong Feb 2016 – Jun 2016
 Financial Analyst (Contractor)
- Supporting the head of IT across 4 emerging markets (Hong Kong; China; India; and South
Africa) by preparing, managing and reporting on a consolidated regional IT budget and
forecast, including actuals to plan and various investigation and reporting
- Working with regional finance team to check invoice and monitor payment of IT related
items on project spend
- Maintaining up-to-date contracts and filing system
- Providing administrative and secretarial support to IT PMO such as co-ordinating meetings,
administering expenses claims and payment requisition
Verizon Enterprise Solutions, Hong Kong Jun 2015 – Jan 2016
 Business Analyst (Contractor)
- Consolidated financial reports on monthly, quarterly basis
- Provided monthly sales performance and ranking reports and analysis
- Prepared presentation slides for sales managers and sales representative performance review
across 5 regions in APAC
- Responsible for Adhoc report on Revenue attainment and YoY growth analysis
- Assisted BA team on budget planning
Ralph Lauren Asia Pacific Ltd., Hong Kong Feb 2013 – Apr 2015
 Financial Analyst (e-Commerce Division)
- Consolidated financial reports on monthly, quarterly, yearly basis
- Responsible for monthly financial forecast
- Responsible for monthly capital forecast
- Prepared weekly sales; return; and cancellation analysis
- Provided monthly expenses analysis and control
- Assisted Financial Manager on budget planning
 Accountant (e-Commerce Division)
- Consolidated daily sales performance reports
- Responsible for accounting related activities, including accounts payable, monthly expenses
accrual
- Financial related UAT Testing for monthly deployment and New business launch
Financial Services Officer – HSBC, Hong Kong Nov 2011 – Jun 2012
- Consistently achieved monthly sales target on financial products and trading of foreign
exchange
- Actively managed customer relationships and sales through face to face sales meeting as
well as outbound calls
+614 7878 2088
mabelluke3979@gmail.com

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Senior Relationship Manager – AXA Group, Hong Kong May 2010 – May 2011
- Managed 500 accounts, 35 of which are active trading customers and 25 of which developed
a strong relationship
- Successful in achieving monthly sales target of life and investment-linked products and
frequent follow up on existing policy review and up-selling on existing portfolio
- Daily engagement with potential clients to provide Financial Needs and Risk Analysis to tailor
financial solutions
- Planned and participated in marketing and life orientated events such as golf contests,
seminars, exhibitions and classes to target high net-worth clients and maintain existing
relationships
Assistant Accountant– Robert Walters Ltd., Hong Kong Jan 2007 – May 2010
- Handled full set of accounts
- Responsible for all finance, accounting and related reporting activities, including monthly
accounts closing, accounts reconciliation, statutory reporting and management reports for
strategic planning and controls
- Prepared weekly and monthly debtor's reports and completed collection within credit term
- Prepared and conducted the signing of Employment Contracts and prepared reference letters
upon contract termination
- Calculate monthly payroll and MPF
Marketing Manager – KAMATEX, Hong Kong Jun 2006 – Jan 2007
- Personal Assistant to the Managing Director: overseas travel arrangements and expenses
reports
- Provided key operational support by frequently travelling to Shenzhen, China in order to
communicate with German and Chinese Technicians and Engineers
AAMI, Sydney, Australia April 2003 – May 2006
 Pricing Analyst
- Produced analytical reports for Senior Management to track sales performance and review
operational performance
- Prepared and distributed Operating Statements and monthly budget model
- Identified and suggested price changes where required
 Account Officer
- Responsible for accounts receivable, payable, manual payments, aged debtor report and un-
presented cheques/unclaimed money reports
 Sales and Customer Services Officer
- Received Certificate of recognition for achieving Top Sales in Motor Policies
- Frequent face-to-face customer service
- Daily banking activities, claim lodgement and advisory and support for Claims Operations
Education
Bachelor of Business Studies 2003
Major in Marketing
(Deferred)
University of Technology Sydney, Australia
Diploma in Business Studies 1999
Insearch Institute of Commerce
University of Technology Sydney, Australia
Advanced Certificate of Business Studies 1998
Insearch Institute of Commerce
University of Technology Sydney, Australia

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Professional Training
Hong Kong Confederation of Insurance Brokers 2010 – 2012
 Insurance Intermediaries Qualifying Examination (IIQE) Papers I, II, III and V
Interests and Other Information
Software Advanced in Word, Excel and PowerPoint; Pagemaker; and
Accounting software: Peachtree; AX; Essbase; Oracle system;
Google Drive
Languages Proficient in English, Cantonese and Mandarin
Referees
Available upon request