This document discusses how to update product images, descriptions, and add a size chart to a catalogue by filling out and submitting templates through a support ticket system. The steps include downloading templates, filling in required fields like product ID, image links, descriptions, size chart data, and uploading the templates as an attachment in a support ticket. This allows merchants to easily modify product listings and size information.

1. Update product images,
descriptions, and add size
chart
In this module, we will discuss :
1. How to update product images?
2. How to update product descriptions?
3. How to add a size chart to your catalogue?

2. How to update product images?

3. You can update your images in two easy steps -
How to update product images?
Download and fill in the
image template
Submit the ticket

4. Click on Support tab1
To download the image template, follow these steps
1
How to update product images?

5. Click on Listing and Catalogue2
2
How to update product images?

6. Click on Modify details of
your existing product
listing
Click on Modify product
images
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4
4
3
How to update product images?

7. Click on the Change Image
template link
5
5
How to update product images?

8. Click on Download
The file will be
automatically downloaded
in the system
6
6
How to update product images?

9. Fill in the details and save
the file
a. Product ID - Here, enter
the product ID to which you
want to add the images
b. Main Image - Paste the
link of the new Main image
c. Image Links - Paste the
other links of the new
image in these columns
7
To fill the image template, follow these steps -
7a 7b 7c
How to update product images?

10. Fill in all the required details8
To submit the ticket, follow these steps -
8
9 Click on Upload Attachment
and upload the excel file
Click on Submit Ticket9
10
10
How to update product images?

11. How to update product
description?

12. You can update your product descriptions in two easy steps-
How to update product descriptions?
Download and fill in the
product description template
Submit the ticket

13. Click on the Support tab1
To download the product description template, follow these steps
1
How to update product descriptions?

14. Click on Listing and Catalogue2
2
How to update product descriptions?

15. Click on Modify details of your existing product listing3
Click on Modify product description4
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4
5
6
4
3
How to update product descriptions?

16. Click on the Catalog
Description Template link
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4
3
5
How to update product descriptions?

17. Click on Download
The file will be
automatically downloaded
in the system
6
6
How to update product descriptions?

18. Fill in the details and save
the file.
a. Product ID – Here, enter
the Product ID to which you
want to add or modify
description
b. Desired Complete
Description - Enter the
complete new description
here
7
7a 7b
To fill the product description template, follow these steps:
How to update product descriptions?

19. 10
8
9
Fill in all the required details8
9 Click on Upload Attachment
and upload the excel file
Click on Submit ticket10
To submit the ticket, follow these steps -
How to update product descriptions?

20. How to add a size chart?

21. You can add a size chart to your products in two easy steps-
How to add a size chart to your catalog?
Download and fill in the size
chart template
Submit the ticket

22. Click on the Support tab1
To download the size chart template, follow these steps -
1
How to add a size chart to your catalog?

23. Click on Listing and Catalogue2
2
How to add a size chart to your catalog?

24. Click on Modify details of
your existing product
listing
Click on Add/update
size chart and variants
3
4
4
3
How to add a size chart to your catalog?

25. Click on the Size chart
template link
55
How to add a size chart to your catalog?

26. Click on Download
The file will be
automatically downloaded
in the system
6
6
How to add a size chart to your catalog?

27. Fill in the details and save the file
a. Product ID - Enter the Product ID to
which you want to add variants
b. Status - Enter ‘0’ or ‘1’ for making the
product Active or Inactive (respectively)
c. Data title - Enter the title here
d. Data head - Enter the apparel type
here
e. Data Type - Enter the measurement
unit
f. Here, enter the size chart data for
every PID
7
To fill the size chart template, follow these steps -
7a 7c7b 7d 7e 7f
How to add a size chart to your catalog?

28. To submit the ticket, follow these steps -
8
9
10
Fill in all the required details8
9 Click on Upload Attachment
and upload the excel file
Click on Submit ticket10
How to add a size chart to your catalog?

29. Thanks everyone!
For any query, please raise a ticket on support