The document discusses the disconnect that often exists between IT and business stakeholders in organizations. IT teams feel they understand business needs but do not engage users sufficiently, making them more reactive than proactive. Businesses also struggle to communicate with IT and make tool decisions in isolation. The document argues that adopting Office 365 can help bridge this gap by providing commonly used collaboration and productivity tools in a centralized, familiar package. It provides examples of how Office 365 offerings like Exchange, SharePoint, Skype and OneDrive can replace disparate legacy systems and toxic assets currently tying up resources. Planning and buy-in across both IT and business functions is needed to successfully streamline an organization's systems through Office 365.

2. INTRODUCTION

3. THE REAL INTRODUCTION

4. SETTING EXPECTATIONS

5. THE STANDOFF
IT Business
Expertise to provide
support

6. THE STANDOFF
IT Business
Expertise to provide
support
Tools to run
the business

7. THE STANDOFF
IT Business
Expertise to provide
support
Tools to run
the business
Strained project budget

8. THE STANDOFF
IT Business
Expertise to provide
support
Tools to run
the business
Strained project budget
Understands use
cases

9. THE STANDOFF
IT Business
Expertise to provide
support
Tools to run
the business
Strained project budget
High technical
understanding
Understands use
cases

10. THE STANDOFF
IT Business
Expertise to provide
support
Tools to run
the business
Strained project budget
High technical
understanding
Understands use
cases
Ones who bring in
the $$$

11. THE STANDOFF
IT Business
Expertise to provide
support
Tools to run
the business
Strained project budget
High technical
understanding
Understands use
cases
Ones who bring in
the $$$
Considered
overhead

12. THE STANDOFF
IT Business
Expertise to provide
support
Tools to run
the business
Strained project budget
High technical
understanding
Understands use
cases
Ones who bring in
the $$$
Considered
overhead
Acquire tools based
on needs

13. THE IT DISCONNECT
• FEEL THEY KNOW WHAT THE BUSINESS NEEDS
• DOES NOT ENGAGE THE BUSINESS USERS ENOUGH
• FIND THEMSELVES REACTIVE VS. PROACTIVE
• DIFFICULTY BRIDGING THE GAP WITH BUSINESS
STAKEHOLDERS
• JUST TRYING TO KEEP THEIR HEADS ABOVE
WATER
• HAVE DIFFICULTY COMMUNICATING WITH THE
BUSINESS

15. DISCLAIMERS
• Streamlining your IT is not something that can be just the flip of the switch. It
requires understanding of the target goals over the next 2-5 years and expert
planning with business cases backing up the solution.
• Have a clear understanding of the impact when changes are made on your end
users, support staff, and IT
• Some statements are being made that assume your company have strong
governances
• Some statements are being made that assume your information architecture
and taxonomies have been fully planned out at an enterprise wide level

16. BUSINESS DRIVERS
• DRIVEN TO PERFORM
• PAIN LEADS TO INNOVATION
• BUSINESS CRITICAL SOLUTIONS BUILT ON WEAK LINKS
• IF SOMETHING WORKS, DON’T CHANGE IT
• TOOLS CANNOT GET IN THE WAY
• TRAINING WITH TOOLS IS SCARCE

17. THE BUSINESS
DISCONNECT
• Tools are not thought about until they are not
working
• Have difficulty communicating with IT
• Try to create solutions in a vacuum
• Start projects to bring in new tools without IT
presence

18. COMING TOGETHER
• COMPANIES ARE INTRODUCING LESIONS BETWEEN BUSINESS
STAKEHOLDERS AND IT
• PROJECT MANAGEMENT HAS CONSIDERABLY EVOLVED
• OPEN LINES OF COMMUNICATION ARE BEING ENCOURAGED FROM
MANAGEMENT
• OVERALL UNDERSTANDING AND PUSH FOR SIMPLIFYING BUSINESS

19. THE PUNCHLINE
• O365 has centralized the most commonly used business needs in one neat
package that transcends business verticals. Communication and collaboration
has been tightly integrated with familiar tools in the Microsoft Office family to
allow quick adoptability.

20. OFFICE 365 SERVICE OFFERINGS
• WHEN PURCHASING OFFICE 365
LICENSES, YOU GAIN ACCESS TO THE
ENTIRE STACK OF MICROSOFT’S
ONLINE OFFERINGS
• EXCHANGE ONLINE FOR MESSAGING
• SHAREPOINT ONLINE FOR
COLLABORATION AND DOCUMENT
MANAGEMENT
• ONEDRIVE FOR BUSINESS
• SKYPE FOR BUSINESS

21. EMAIL
• LOWEST HANGING FRUIT
• BEEN IN THE CLOUD SINCE THE INITIAL BIG PUSH OF THE INTERNET
• QUICK WIN FOR IT

22. SKYPE FOR BUSINESS
• INSTANT MESSAGING HAS BEEN AROUND FOR ALMOST AS LONG AS EMAIL
• ALLOWS YOUR BUSINESS TO USE A FAMILIAR TOOL IN AN AUDITABLE
ENVIRONMENT
• INTRODUCTION OF MEETING BROADCASTS UP TO 10,000 PEOPLE
• 3RD PARTY SOLUTIONS TO ALLOW AS AN ALTERNATIVE FOR A PHONE SYSTEM

23. SHAREPOINT / PROJECT ONLINE
• STRONG INTEGRATION
• EASE OF USE
• USE OF FAMILIAR TOOLS
• MORE VERSATILE THAN FILE SERVERS

24. IDENTIFYING DUPLICATION OF
SYSTEMS
• ASK THE RIGHT QUESTIONS
• WHAT DOES O365 OFFER THAT WE CURRENTLY HAVE ONE OR MORE SYSTEMS
CURRENTLY?
• IS THERE SYSTEMS IN PLAY THAT HAVE ADDITIONAL COSTS ASSOCIATED WITH IT
THAT O365 CAN REASONABLE COVER?
• ARE THERE CURRENTLY SYSTEMS IN PLACE THAT HAVE LESS FUNCTIONALITY
THAN O365?
• ARE SOME OF YOUR SYSTEMS BUSINESS CRITICAL BUT NOT RUNNING ON AN
ENTERPRISE SOLUTION? (I.E. SPREADSHEETS, FOXPRO OR ACCESS DB’S, ETC.)

25. IDENTIFYING TOXIC
SYSTEMS
• ASK THE RIGHT QUESTIONS
• WHAT SYSTEMS ARE KEEPING OUR COMPANY FROM UPGRADING:
• INTERNET EXPLORER?
• MICROSOFT OFFICE?
• DESKTOP OPERATING SYSTEMS?
• SERVER OPERATING SYSTEMS?
• WHAT SYSTEMS ARE TYING UP YOUR VALUABLE IT RESOURCES?
• WHAT SYSTEMS ARE NO LONGER BEING SUPPORTED?

26. DRAWING CONNECTIONS
Spread Sheet
Data Source
Multiple Users
Spread Sheet
Spread Sheet
Spread Sheet

27. NOT THE SILVER BULLET

28. AZURE PLATFORM

29. HYBRID SOLUTIONS

30. PLANNING AND FORESIGHT

31. ACHIEVING STREAMLINING YOUR IT
Decreasing
• Cost
• # of Systems
• Resource allocation
Increasing
• IT responsiveness
• End user production
• Solution value add

32. CONCLUSIONS
• BUSINESS AND IT NEED TO COME TOGETHER TO MAKE THIS WORK
• THIS WILL NEED TO BE ADOPTED RIGHT UP TO THE EXECUTIVE LEVELS
• CLEAR GOALS NEED TO BE IDENTIFIED TO IMPROVE THE CHANCES OF
SUCCESS

33. THANK YOU