1. T A Y L O R K R I E G B A U M
241 Red Ripple Road, Houston Texas, 77076
713-330-6615
TaylorK@slateITconsulting.com
www.slateITservices.com
Education
Institution Years Degree
University of Houston, Houston, TX 2013-Present -
Lutheran High North, Houston, TX 2009-2013 H.S. Diploma
Certificates
Certificate Year
A+ Certification 2014
Work Experience
Co-Founder/Mac Specialist/Data Recovery Specialist
Slate I.T. Services May 2015-Present
Founded to provide the I.T. service consumers clamored for. Accessing the future shouldn't be
chore but rather a delight when your devices boot up quickly and your home stays connected and
integrated with your life. Sought to offer efficient and high quality I.T. services by eliminating
classic frustration many consumers encounter. Our technicians were knowledgeable and prompt to
educate and worked to simplify a seemingly overly complex world.
Awarded numerous awards and hundreds of reviews in the first year of business.
General Manager/Mac Specialist/Data Recovery Specialist
Texas PC Geeks Dec. 2014-May 2015
Managed the Cypress storefront and oversaw the coordination of several technicians, receptionist,
parts management, customer services, marketing, cost cutting, increasing efficiency within the
company. Extensive work with on-site break/fix I.T., consultations with implementation, and in-
shop repairs.
Onsite Technician/Service Manager/Mac Specialist
The Computer Hospital, Houston, TX Nov. 2013-Dec. 2014
Managed the Westside location with an assistant for six months. I handled all day-to-day
operations including repair and customer service. Maintained the position of Mac Specialist
handling all Mac systems from both company locations. Extensive on-site work with
troubleshooting and training on a range of issues from hands-on iOS training to server
maintenance.
2. Onsite Technician
PC Help, Houston, TX June 2013-Oct. 2013
On-site break/fix I.T. support for residential and small businesses.
Founder
Fix-IT Repair, Houston, TX July 2013-Nov. 2014
Founded as a small side project to provide basic I.T. support for residential and small businesses.
Systems Administrator Assistant
Lutheran High North, Houston, TX Dec. 2009-April 2013
Received training and assisted the Systems Administrator. Was responsible for maintaining
computer systems and all technology dependent systems.
Lead the team responsible for implementing the first 1:1 iPad program at a private school in Texas.
Worked closely with Apple and JAMF for implementation guidance.
Skills
Mac Support
• Software
o macOS 10.1–10.12
o iOS 1.1–10
o JAMF Management
o Group Policy
• Hardware
o iPhone/iPad
o Apple TV
o Apple Watch
o MacBook (Standard, Air, Pro)
o iMac, Mac Pro, Mac Mini
• Networking
o Golden Triangle
o Server Management
Windows Support
• Windows 2000–Windows 10
• Windows Server 2003–2012
• Active Directory
Android Support
• Android 1.6–N
• Phones/Tablets
Linux Support
• Ubuntu
• Fedora
• Mint
• Various Smaller Distros
Hardware Support & Repair
• Desktops/Laptops/Servers
• Printers
• Projectors
• Networks
• Phones/Tablets
• Smart watches
Consultation
• Hardware
• Software
• Cost Management
• Home Automation/Internet of Things
• Networking