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Mindfulness in Business: Cultivating Your Competitive Edge
- 1. MINDFULNESS IN BUSINESS: CULTIVATING YOUR COMPETITIVE EDGE JESSE HANSON MA, PHD, RP CLINICAL DIRECTOR, HELIX HEALTHCARE GROUP
- 2. OVERVIEW • Understand the Neuroscience of Stress • Recognize our Habitual Responses to Stress • Right vs Left Brain Dominated Thinking • Integrating a Mind-Body Approach in Business • Mindfulness Tools and Live Experience
- 4. WHY IS THIS IMPORTANT? • 40% of Canadians suffer from workplace stress • 20% of Canadians will suffer from mental health difficulties at some point in their lives • 27% of Canadian workers described their lives on most days as ‘extremely’ stressful • 500,000 Canadians
- 5. Cognitive Emotional •Negative impact on memory •Clouds and/or impairs judgment •Negative thoughts and self- perception •Difficulty concentrating and organizing •Increased irritability •Anger and agitation •Overwhelmed and inability to relax •Short temper •Enhanced Anxiety •Relationship challenges at home and work •Ineffective communication Physical Behavioural •Digestive and gastrointestinal symptoms •Increase in frequency and effects of colds •Rise in heartbeat, cardiac risks •Poor eating habits •Decreased motivation for exercise •Sleep disturbance •Isolation •Self-destructive coping behaviours (smoking, drinking, drugs) •Nervous habits (e.g. nail biting, pacing) WHAT HAPPENS TO UNMANAGED STRESS?
- 6. ARE YOU STRESSED … OR STRESSED OUT?
- 8. “Neurons that fire together, wire together.” YOUR STRESS RESPONSE WAS CREATED LONG AGO “Neurons that fire together, wire together.”
- 12. HOW DOES YOUR MIND (SET) IMPACT YOUR WORK?
- 13. THE LEFT AND RIGHT BRAIN … … are actually built to work together!
- 14. LEFT BRAIN – REFLECTIONS OF THE PAST • We are not born with mindsets – these are created. As we grow we learn things in three main ways: 1. Verbal tutoring 2. Interpretation of a confusing situation or parental behavior 3. Create a fantasy and believe it to be true These now become our foundational beliefs, our mental roadmaps
- 15. THE UNSPOKEN LANGUAGE • More then 70% of communication is silent; it is body language. • If we lack understanding of our own bodies and experiences, then we also lack appropriate discernment when trying to understand the silent communications of others.
- 16. RIGHT BRAIN – SOMATIC, MINDFUL • Mindfulness = the interplay between the internal and external world interacting in the present moment. • Links us back to our bodies and emotions and increases self regulation • Decline in negative states such as stress, anxiety and depression • Improvement in coping skills
- 17. WHAT DOES MINDFULNES S LOOK LIKE IN ACTION?
- 18. THERE’S ONE FINAL PIECE …
- 20. REASONS WHY WE AVOID VULNERABILITY • It is terrifying • It opens us up to pain • It opens us up to past pain • It opens us up to connection • It allows us to be seen • Opens us up to being criticized
- 21. VULNERABILITY AND INIMITABILITY • All authentic creation stems from vulnerability • Originality comes from authentic experience • People buy why you do what you do, not how you do it • Inspire others through vulnerable connection • Vulnerability means we can’t be imitated because we just are • Let go of justifications and rationalizations, embrace true power
- 23. PRESENT MOMENT AWARENESS Tool 1 • Connect and explore 5 visual things in the room, 4 physical sensations (feet on floor,) 3 Sounds around you, 2 smells, 1 taste. • You can also explore your internal state, thoughts, emotions physical sensations.
- 24. FEEL INTO Tool 2 • Sit with eyes closed or open, bring up first option and feel into it. • How does your body respond, how do you feel and what thoughts come up? • How will this choice ripple forward, how will it affect you, others around you, employees, customers, etc.? • How will this add value, how will it detract value? • Do this for all options.
- 25. ZEN FOREST Tool 3 • A useful tool for when the rational mind can not get out of the way and we find ourselves being overly analytical.
- 26. CRACKING THE CONTAINER, ACCOUNTABILITY CONCEPTS THAT WILL NEED TO BE CHALLENGED • No room for failure • Must be more then human • High stress = high productivity • Client is always right • Management is more important • Rational, logical is strong HOW YOU CAN CREATE MINDFULNESS IN BUSINESS • Room for growth and mistakes • Embrace the human-ness • A mindful business is productive • Value, and human centered • Each individual adds to the whole • Empathy creates connections people believe in.
- 27. SIT BACK AND ENJOY THE EXPERIENCE
- 28. FOR MORE INFORMATION … Book a complimentary consultation 416.921.2273 (CARE) www.helixhealthcaregroup.com
Editor's Notes
- According to the 2010 General Social Survey (GSS), 27% of Canadian workers described their lives on most days as 'quite a bit' or 'extremely' stressful. This means that almost 3.7 million working adults went through a regular day feeling a high level of stress (Chart 1). According to Statistics Canada, 20% of Canadians will suffer from a mental health related problem at some point in their lives. Almost 40% of Canadians suffer from workplace stress. Inflexibility of schedule, long hours, constant connectivity, tight deadlines, and lack of vacation time are cited as the main instigators of workplace stress. Statistics Canada research shows: Employers lose approximately $20 billion as a consequence of untreated mental health problems ¾ of short term disability claims are mental health related Untreated workplace stress leads to drops in productivity, poor workplace morale, decreases in output "When workplace stress is untreated, physical health problems of employees worsen," said Dr. Gary Chaimowitz, Head of Forensic Psychiatry at McMaster University and Co-Chair of the Coalition of Ontario Psychiatrists. "Workplace stress can place strain on the physical health of employees and can lead to heart and weight related problems. Identifying workplace stress is the job of the employer and the employee."
- Reality of Trauma is much more complex CLICK Emotional trauma, attachment trauma, developmental trauma, etc., etc.
- To freeze To go numb To suppress To add more To avoid To drink more alcohol To drink more coffee To reach out for support To spin with anxiety To ruminate
- Stress = narrow window of tolerance If we maintain a sense of calm, grounded mindfulness, our window of tolerance is much larger and so we will have the ability to deal with situations without becoming frazzled or activating fight, flight or avoid. If we are stressed then we start with a smaller capacity. Once out of our window of tolerance we begin to operate from bounded rationality and reactivity. Our decisions are impacted not only through the uprising of our “stuff” and or our “parts” when we are out of the window of tolerance, but because we no longer have access to the whole picture.