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Cornell School of Hotel Administration
ServSafe Food Protection Manager Certification
H.A.C.C.P Trained
PDO Fire Department, Fire Extinguisher
Training
Dale Carnegie Leadership Training for
Managers, Ft. Lauderdale, Fl
Tony Hermann Wine School, Certificate of
Completion, Newport Beach, Ca.
Advanced Standing Program, Culinary Arts, Pusa
Catering School, India
Saint Stephens College, English Literature Major,
Delhi, India.
Problem solving
Organizational skills
Successful maintenance of budgeted
margins
Project planning
Floor management during high demand
periods
Leading by example
Situational analysis
Banquet experience up to 5,000 covers
Hands on management
Ability to effectively multitask
Strong written and verbal communication
skills
Off premise catering
Cost effective and appealing menu creation
Effective leadership
Budget analysis and creation
Opening new facilities
Micros-Fidellos-Microsoft Word/Excel
EDUCATION
SKILLS
Uhuru Street
Livingstone
Apartments
Dar es Salaam,
Tanzania, EA
+255 655177575
michaelbraggs79@gmail.com
SKYPE: michaelbraggs1
website.com
DirectorFoodandBeverage
MichaelBraggs
Louvre Hotels-East Africa | 2015-Current |Golden
Tulip
Corporate Director-Food and Beverage
Fully responsible for all aspects of Food and
Beverage departments and overall management
of the operation of the group hotels
Supporting and working with all Head of
Departments in all aspects of running 5 hotels in
Kenya, Rwanda, Ethiopia and Burundi
EMPLOYMENT
Food and Beverage Director, with proven strengths
in the areas of creativity, efficiency, and leadership
along with extensive experience in guest
satisfaction and expense management will
significantly improve an organization’s profitability
through the effective coordination of human
resources and materials.
About Me
cant’s Photo
Mark Group of Hotels | 2014 – 2015 |
Group Operations Director
Direct the Operations of The Group Hotels consisting of 11
Hotels and Resorts Based In Tanzania-East Africa.
Prepare Budget, Maintain Cost and Expense, Deliver
Profitability and Overall Maintain Clientele Satisfaction
and Ensure Retention of Guest.
Al Essa Catering-Kuwait| 2012 – 2014 |
Director of Operations-Catering
As Director of Catering, I created and maintain menus
that satisfy guests of Daily 7000 meals. I was responsible
for managing food costs, upholding menu standards, and
controlling inventory. Also to create event-specific
menus for occasions such as banquets, conventions,
and catered meetings.
In addition to menu maintenance and event management,
I was involved with all of full-service Executive Residence
Apartments' day-to-day functions, including sta
management, guest interactions, administration duties,
vendor communications, and labor costs
2
AWARDS
Director-FoodandBeverage
REFERENCES
1. Karman Ahmed
COO / Mark Group Hotels
+255 779666657
kammraan@gmail.com
2. Dirk t Burk
CEO / Kigali Marriot Hotel
+250 789220157
dirk.tenbrink52@yahoo.com
3. Sebastian Bes
GM-East Africa / Louvre Hotels
+33 623867334
bes1972@gmail.com
Uhuru Street
Livingstone Apartments
Dar es Salaam,
Tanzania, EA
+255 655177575
michaelbraggs79@gmail.com
LinkedIn: Michael Braggs
MichaelBraggs
COMMUNITY
Best Coast Manager
Tourism of Kenya
Nyali Beach Hotel
Performer of the Year
Eclipse Group of Hotels
Tulip Manager of the Year
Louvre Group of Hotels
Best Performer-Event
United Evangelist Church
Trainer of Catering School
Addis
Trainer of Catering School
Kigali
INVOLVEMENT
Holiday Inn Dar es Salaam| 2010 – 2012 |
Manager-Food and Beverage
Controlled activities of coffee shop, lounges, Formal and
Casual dining restaurant, Sports bar, Arabian
Restaurant, Convention and outdoor catering. Managed
sales, marketing, business development, strategic
planning, finance and resource administration
Redesigned Rooftop Restaurant and increasing sales by
63% annually brought down cost to 28% from 36% by
management of procurement, rigorous financial controls
and System Policies Revitalized the menu with financial
visibility in mind Conceived and introduced Wines of the
world
Nyali Beach Hotel-Kenya | 2005 – 2010 |
Manager-Food and Beverage
Directed a team of 60 in daily operations, Controlled
activities of The Coffee shop, Open air Italian Lounge
restaurant, fine dining Continental restaurant, Indian
restaurant, live Barbecue outlet, Room services and
indoor/outdoor banquet facilities
Ritz Carlton Al Bustan Palace| 2000 – 2005 |
Associate Manager-Banqueting and Events
Started my career with Ritz Carlton Hotels as Trainee
Management after passing internship from Mina Oberoi in
Egypt, with Ritz in 5 years I got promoted to Muscat from
Dubai as Associate Manager.
LANGUAGES
English
Native
Portuguese
Basic
Arabic
Basic
AFFILIATIONS
EHS Hospitality Group
Hotel Professionals
F&B Professionals Network
High Powered Executive Networking: Catering - Chefs -
Menu Experts - Food Gurus
Cornell School of Hotel Alumni
Goanese
Native
Swahili
Fluent
French
Basic
Red Cross Youth Foundation-Tanzania
Lions Club of Dar-Tanzania

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MIKE RESUME PDF

  • 1. 1 Cornell School of Hotel Administration ServSafe Food Protection Manager Certification H.A.C.C.P Trained PDO Fire Department, Fire Extinguisher Training Dale Carnegie Leadership Training for Managers, Ft. Lauderdale, Fl Tony Hermann Wine School, Certificate of Completion, Newport Beach, Ca. Advanced Standing Program, Culinary Arts, Pusa Catering School, India Saint Stephens College, English Literature Major, Delhi, India. Problem solving Organizational skills Successful maintenance of budgeted margins Project planning Floor management during high demand periods Leading by example Situational analysis Banquet experience up to 5,000 covers Hands on management Ability to effectively multitask Strong written and verbal communication skills Off premise catering Cost effective and appealing menu creation Effective leadership Budget analysis and creation Opening new facilities Micros-Fidellos-Microsoft Word/Excel EDUCATION SKILLS Uhuru Street Livingstone Apartments Dar es Salaam, Tanzania, EA +255 655177575 michaelbraggs79@gmail.com SKYPE: michaelbraggs1 website.com DirectorFoodandBeverage MichaelBraggs Louvre Hotels-East Africa | 2015-Current |Golden Tulip Corporate Director-Food and Beverage Fully responsible for all aspects of Food and Beverage departments and overall management of the operation of the group hotels Supporting and working with all Head of Departments in all aspects of running 5 hotels in Kenya, Rwanda, Ethiopia and Burundi EMPLOYMENT Food and Beverage Director, with proven strengths in the areas of creativity, efficiency, and leadership along with extensive experience in guest satisfaction and expense management will significantly improve an organization’s profitability through the effective coordination of human resources and materials. About Me cant’s Photo Mark Group of Hotels | 2014 – 2015 | Group Operations Director Direct the Operations of The Group Hotels consisting of 11 Hotels and Resorts Based In Tanzania-East Africa. Prepare Budget, Maintain Cost and Expense, Deliver Profitability and Overall Maintain Clientele Satisfaction and Ensure Retention of Guest. Al Essa Catering-Kuwait| 2012 – 2014 | Director of Operations-Catering As Director of Catering, I created and maintain menus that satisfy guests of Daily 7000 meals. I was responsible for managing food costs, upholding menu standards, and controlling inventory. Also to create event-specific menus for occasions such as banquets, conventions, and catered meetings. In addition to menu maintenance and event management, I was involved with all of full-service Executive Residence Apartments' day-to-day functions, including sta management, guest interactions, administration duties, vendor communications, and labor costs
  • 2. 2 AWARDS Director-FoodandBeverage REFERENCES 1. Karman Ahmed COO / Mark Group Hotels +255 779666657 kammraan@gmail.com 2. Dirk t Burk CEO / Kigali Marriot Hotel +250 789220157 dirk.tenbrink52@yahoo.com 3. Sebastian Bes GM-East Africa / Louvre Hotels +33 623867334 bes1972@gmail.com Uhuru Street Livingstone Apartments Dar es Salaam, Tanzania, EA +255 655177575 michaelbraggs79@gmail.com LinkedIn: Michael Braggs MichaelBraggs COMMUNITY Best Coast Manager Tourism of Kenya Nyali Beach Hotel Performer of the Year Eclipse Group of Hotels Tulip Manager of the Year Louvre Group of Hotels Best Performer-Event United Evangelist Church Trainer of Catering School Addis Trainer of Catering School Kigali INVOLVEMENT Holiday Inn Dar es Salaam| 2010 – 2012 | Manager-Food and Beverage Controlled activities of coffee shop, lounges, Formal and Casual dining restaurant, Sports bar, Arabian Restaurant, Convention and outdoor catering. Managed sales, marketing, business development, strategic planning, finance and resource administration Redesigned Rooftop Restaurant and increasing sales by 63% annually brought down cost to 28% from 36% by management of procurement, rigorous financial controls and System Policies Revitalized the menu with financial visibility in mind Conceived and introduced Wines of the world Nyali Beach Hotel-Kenya | 2005 – 2010 | Manager-Food and Beverage Directed a team of 60 in daily operations, Controlled activities of The Coffee shop, Open air Italian Lounge restaurant, fine dining Continental restaurant, Indian restaurant, live Barbecue outlet, Room services and indoor/outdoor banquet facilities Ritz Carlton Al Bustan Palace| 2000 – 2005 | Associate Manager-Banqueting and Events Started my career with Ritz Carlton Hotels as Trainee Management after passing internship from Mina Oberoi in Egypt, with Ritz in 5 years I got promoted to Muscat from Dubai as Associate Manager. LANGUAGES English Native Portuguese Basic Arabic Basic AFFILIATIONS EHS Hospitality Group Hotel Professionals F&B Professionals Network High Powered Executive Networking: Catering - Chefs - Menu Experts - Food Gurus Cornell School of Hotel Alumni Goanese Native Swahili Fluent French Basic Red Cross Youth Foundation-Tanzania Lions Club of Dar-Tanzania