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Jared A. Lucas
115 Milann Ave. Apt DVictoria, TX 77901 Phone: (361) 228-0119tmfluc@yahoo.com
Property
Management
Systems
 On Q
Property
Management
 Opera PMS
 Visual Matrix
Certificates
Food Handlers 2015
IHG Way of Clean 2016
Hilton Worldwide
On Q R&I
Night Audit
HHonors Rewards
All ADA Course Work
Skills
 Word
Excel
 Outlook
 Access
 Power Point
 Publisher
 Operational
Phone Switchboards
 Onity Key Access
Awards
Spirit of Hampton
July 2012
*Awarded to 4 out of
260,000 employees in
U.S.
Rise Management
Employee Of the Year
3013
Positions Held
Contracted Consultant
Asst. General Manager
Front Office Manager
Guest Relations Mngr.
Executive Housekeeper
Night Auditor
Hospitality 2007-2016
Holiday Inn Express Elgin Holiday Inn Express Austin North Central
Hyatt Place Corpus Christi Island Retreat Condominiums
Holiday Inn Express Victoria Sandcastle Condominiums
Hilton Garden Inn Victoria Casa Condominiums
Hampton Inn Victoria Island Retreat Condominiums
Best Western Victoria
 Responsible for assisting the general manager in all aspects of hotel operations,
including overall management of hotels in general manager’s absence.
 Functioned as a contracted consultant in hotel operations with emphasis in brand
standards.
 Responsible for oversight of front office, housekeeping, & maintenance operations.
 Responsible for scheduling meetings and creating weekly schedules for staff.
 Supervised employees on the front desk as the Front Office Manager.
 Replied to guest reviews online and responded to guest problems as AGM, Guest
Relations Manager, and Guest Experience Champion.
 Provided superior customer service to guests throughout their experience. Including
management of branded service scores.
 Created arrival reservations, while checking guests in and out of hotel.
 Helped to manage all e-mail activity and process postal mail to send out to
prospective guests & property owners of condominiums.
 Prepared and organized daily paperwork for business.
 Responsible for making sure that the books and financial activity are balanced on
daily basis during night audits.
 Started recycling system to help cut costs and reduce carbon footprint for a few
condominium properties.
Food & Beverage 2003-2005
Omni Hotel
Krispy Kreme Doughnuts
Denny’s Restaurant
 Drove to a series of locations, delivering products to respective stores.
 Customer service skills in promoting and supplying company products
 Worked with invoices and managers of convenient stores
 Checked and maintained delivery truck and assisted in preparation for deliveries.
 Set-up banquets rooms for various events, including weddings, meetings, banquets,
job fairs, and other important clients of the hotel.
 Worked with supervisors to manage practicality and creativity with set-ups.
 Filled in for cooks, preparing meals, washing dishes all while abiding by health
departments mandates for cleanliness and sanitation.
Education
Texas A&M University-
Kingsville
B.S. in Kinesiology
Minor in Health and
Sociology 2004
Stroman High School
High School Diploma
1998
Languages
English- Fluent
Spanish- Beginner
Able to Relocate &
Travel Extensively
Additional Experience 2002
Boys & Girls Club
 Supervised the daily activities of members of the program.
 Helped club members with their homework on a daily basis.
 Worked with parents in dealing with problems that occurred at the club
involving their children.
 Met with Program Director to brainstorm and report activities that were
implemented in the different programs.
Professional References:
Mrs. Zona Sweeney General Manager
Holiday Inn Express- Austin North Central
520-256-7559 E-mail: zonasweeney@gmail.com
8500 Interstate 35 North
Austin , TX 78753
Charles Luskin Regional Director of Operations
Prince Preferred Hotels
817-386-6351 charles_luskin@yaho.com
Bridgette Barraza General Manager
Hampton Inn Victoria
361-484-9952 E-mail: Bridgette.barraza@hilton.com
7006 N. Navarro St.
Victoria, Texas 77901
Thelma Jimenez Assistant Manager
Sandcastle Condominiums
361-230-2853 E-mail: methelma@yahoo.com
800 Sandcastle Dr.
Port Aransas, Texas 78373

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Jared A. Lucas Resume with Refences (2016)

  • 1. Jared A. Lucas 115 Milann Ave. Apt DVictoria, TX 77901 Phone: (361) 228-0119tmfluc@yahoo.com Property Management Systems  On Q Property Management  Opera PMS  Visual Matrix Certificates Food Handlers 2015 IHG Way of Clean 2016 Hilton Worldwide On Q R&I Night Audit HHonors Rewards All ADA Course Work Skills  Word Excel  Outlook  Access  Power Point  Publisher  Operational Phone Switchboards  Onity Key Access Awards Spirit of Hampton July 2012 *Awarded to 4 out of 260,000 employees in U.S. Rise Management Employee Of the Year 3013 Positions Held Contracted Consultant Asst. General Manager Front Office Manager Guest Relations Mngr. Executive Housekeeper Night Auditor Hospitality 2007-2016 Holiday Inn Express Elgin Holiday Inn Express Austin North Central Hyatt Place Corpus Christi Island Retreat Condominiums Holiday Inn Express Victoria Sandcastle Condominiums Hilton Garden Inn Victoria Casa Condominiums Hampton Inn Victoria Island Retreat Condominiums Best Western Victoria  Responsible for assisting the general manager in all aspects of hotel operations, including overall management of hotels in general manager’s absence.  Functioned as a contracted consultant in hotel operations with emphasis in brand standards.  Responsible for oversight of front office, housekeeping, & maintenance operations.  Responsible for scheduling meetings and creating weekly schedules for staff.  Supervised employees on the front desk as the Front Office Manager.  Replied to guest reviews online and responded to guest problems as AGM, Guest Relations Manager, and Guest Experience Champion.  Provided superior customer service to guests throughout their experience. Including management of branded service scores.  Created arrival reservations, while checking guests in and out of hotel.  Helped to manage all e-mail activity and process postal mail to send out to prospective guests & property owners of condominiums.  Prepared and organized daily paperwork for business.  Responsible for making sure that the books and financial activity are balanced on daily basis during night audits.  Started recycling system to help cut costs and reduce carbon footprint for a few condominium properties. Food & Beverage 2003-2005 Omni Hotel Krispy Kreme Doughnuts Denny’s Restaurant  Drove to a series of locations, delivering products to respective stores.  Customer service skills in promoting and supplying company products  Worked with invoices and managers of convenient stores  Checked and maintained delivery truck and assisted in preparation for deliveries.  Set-up banquets rooms for various events, including weddings, meetings, banquets, job fairs, and other important clients of the hotel.  Worked with supervisors to manage practicality and creativity with set-ups.  Filled in for cooks, preparing meals, washing dishes all while abiding by health departments mandates for cleanliness and sanitation.
  • 2. Education Texas A&M University- Kingsville B.S. in Kinesiology Minor in Health and Sociology 2004 Stroman High School High School Diploma 1998 Languages English- Fluent Spanish- Beginner Able to Relocate & Travel Extensively Additional Experience 2002 Boys & Girls Club  Supervised the daily activities of members of the program.  Helped club members with their homework on a daily basis.  Worked with parents in dealing with problems that occurred at the club involving their children.  Met with Program Director to brainstorm and report activities that were implemented in the different programs.
  • 3. Professional References: Mrs. Zona Sweeney General Manager Holiday Inn Express- Austin North Central 520-256-7559 E-mail: zonasweeney@gmail.com 8500 Interstate 35 North Austin , TX 78753 Charles Luskin Regional Director of Operations Prince Preferred Hotels 817-386-6351 charles_luskin@yaho.com Bridgette Barraza General Manager Hampton Inn Victoria 361-484-9952 E-mail: Bridgette.barraza@hilton.com 7006 N. Navarro St. Victoria, Texas 77901 Thelma Jimenez Assistant Manager Sandcastle Condominiums 361-230-2853 E-mail: methelma@yahoo.com 800 Sandcastle Dr. Port Aransas, Texas 78373