Michael Tardif has over 20 years of experience in infrastructure project management, particularly in managed hosting services, colocation, and cloud environments. He has managed large-scale data center migrations and orchestrated teams to ensure 100% uptime. Currently a data center infrastructure project manager, he has led migrations of over 950 customers into new facilities.

1. Michael Tardif
11 Harvest Drive (603) 231-3605
Derry, NH 03038 miketardif@comcast.net
SUMMARY
Project manager with extensive infrastructure experience in Managed Hosting Services/Colocation and Cloud
environments.
Core Strengths:
Vision, Strategy and Planning Innovative Consensus Building
Leading Change Internal and External Focus Project Management and Execution
Technical Leadership Thrives on Chaos Communications
EXPERIENCE
NaviSite Inc Andover, MA
March 2000-Present
NaviSite is a leading worldwide provider of enterprise-class, cloud enabled hosting, managed applications
and services. NaviSite operates 7 data centers around the world, with support staff in the US, UK and India.
NaviSite is a wholly owned subsidiary of Charter Communications.
Data Center Infrastructure Project Manager (Jan 2013 - Present)
● Project Management lead for data center migration of 959 customers into new data center.
Project encompassed literally thousands of physical and virtual devices and all aspects of
infrastructure (physical hardware, cable plant, firewalls, load balancers, etc.)
● Managed all high touch client calls for migration planning on the Cloud/VM, Exchange, SharePoint
migration.
● Managed successful migration and decommission of Ashburn, Vienna and San Jose data centers.
● Orchestrated efforts of Unix, Windows, Critical Infrastructure, Storage, and other data center
teams as well as external vendors through all efforts in a collaborative manner. A portion of the
team was based in India.
● Oversaw all data communication and network capacity and bandwidth management
● Ensured carrier physical and virtual diversity yielding 100% uptime to all available data centers.
Cloud/Clarion Help Desk Manager (Jan 2011 – Jan 2013)
● Lead a team of 11 highly skilled engineers to provide 24X7 help desk service for our Cloud
Offering (AppCenter, Desktop as a Service (DaaS)) along with providing Help desk services for
clients. Full management responsibility including budget.
● Managed customer’s migration from their former Helpdesk provider to NaviSite’s. Onsite presence
for customers as needed.
● Strategized in generating Standard Operating Procedures (SOP’s) required for customer demand in
supporting their environment/domain.
● Manage customer’s full helpdesk services on New Hire, Exchange, RSA, Active Directory
Management and full service catalog to support their 800+ users.

2. Michael Tardif
2 | P a g e
Telecom DC Manager (March 2003 – Jan 2011)
● Manage all data/voice services totaling $3.8 Million dollars for up to 9 Data Center, 3 Colo’s and
2 offices within US and Overseas.
● Manage Global MPLS Network for large customer (63 locations) in capacity planning and provide
recommendations where needed for data and QoS requirements.
● Work w/ Executive and Legal teams in final negotiating new Telecom pricing on contracts.
● Negotiated telecom cost savings of $3.6 Million dollars annually.
● Manage daily operations, which include providing local and remote programming support for all
remote offices and Data Centers using Nortel PBX w/ Call Pilot voicemail system as well as,
Avaya PBX with Definity Audix voicemail systems for all locations.
● Managed new VoIP application to new office in Gurgaon, India for staff of 190 employees.
● Work privately with HR and legal teams on all new hires and terms.
● Responsible for supporting internal and external customers with any issues relating to their
implementations.
● Creative problem solver and proven ability to deliver quality solution within the milestones.
Telecom Analyst (March 2000-Oct 2002)
● Manage all NaviSite’s Telecommunications with 24/7 Support for east and west Coast Corporate
Data Centers and additional remote sales sites within US.
● Coordinated vendors for installation, testing, and cut over to accomplish goals.
● Forecasted project needs and timelines to meet NaviSite’s expectations.
● Highly Motivated, Independent, Individual with strong, honest work ethics with team player
attitude.
RECENT EDUCATION AND RECOGNITION
● NaviSite Employee of the Year (2016)
● NaviSite MVP Winner (2015)
● ITIL Foundation certificate, (2014)
● Interconnecting Cisco Networking Devices,(ICND1- 2013)
● Server 2000 and Professional (2001) Pinnacle Training, Stoneham, MA
USFilter (now Evoqua) Lowell, MA
(May 1998-March 2000)
A global leader in helping municipalities and industrial customers protect and improve water.
MIS Operation Specialist
BILINGUAL
Fluent French & English