1. Unleash Productivity
connect
cloud IT
continuity
managed IT services
TelePacific/DSCI Corporate Presentation

2. Who we are
• A national managed service
carrier, cloud IT applications
and unified communications
solutions provider.
• All backed by industry leading
customer service
• We help our customers use
technology to boost
productivity
2

3. Businesses want to…
• Securely connect to locations, customers and
applications
• Communicate on any endpoint device, anywhere
• Eliminate downtime risk
• Manage costs
• Outsource IT
3
…not become communications experts

4. 4
Solution suite

5. Connect
Link to locations, clients, partners and the cloud
with voice, Internet and managed WAN services
5

6. Cloud IT
Reduce operating costs and improve collaboration with
Hosted Unified Communications (UC) and IT applications
6

7. Continuity
Avoid business interruption with managed
redundancy and disaster recovery solutions
7

8. Managed IT services
The support you need for critical IT systems
without the cost and hassle of doing it in-house
8

9. Network platform
• Rapid services deployment
and reliable connectivity with
our Ethernet Ecosystem
• Bring-your-own bandwidth
with assured performance
over ordinary Internet or
hybrid WAN
9

10. 10
Expert mixed & match for solutions as unique
as our customers
We work with
you to
determine
the best mix
of services to
develop the
best solution
for you
Private
Networking Unified
Communications
Datacenter
MPLS
Continuity
Internet
Continuity
with 4G
Colocation
Local Access
Continuity
Connect Cloud IT Continuity Managed IT
Office 365
Firewalls
Workstations
Networks
Servers
Internet
SIP Voice
Ethernet
Ecosystem
Customer
Transport
Microsoft
Office 365

11. 11
Expert mixed & match for solutions as unique
as our customers
We work with
you to
determine
the best mix
of services to
develop the
best solution
for you
Private
Networking Unified
Communications
Datacenter
MPLS
Continuity
Internet
Continuity
with 4G
Colocation
Local Access
Continuity
Connect Cloud IT Continuity Managed IT
Office 365
Firewalls
Workstations
Networks
Servers
Internet
SIP Voice
Ethernet
Ecosystem
Customer
Transport
Microsoft
Office 365

12. 12
Nationwide network
• Any application.
• Any speed.
• Any where.
Delivered via
TelePacific Ethernet
Ecosystem or SD-WAN

13. 13
Network reliability
• Las Vegas-based NOC oversees
network performance 24/7/365
• Restore, then repair
• Proactive, preventative
maintenance culture
• Network Monitor delivers
business-critical network data to
your desktop 24 hours a day,
7 days a week via web portal

14. OneCentral and Dash Customer Portals
• Create, edit and delete your
own end-user information
• Reset and manage passwords
• Manage your billing effectively,
including tracking and
payments
• Create and track trouble tickets
• Moves, adds, changes (UCx)
14

15. 15
Trusted contacts when you need them
Customer service
reps address your
concerns 7/24
Tech
Experts
Account
Managers
7/24
CSRs
Your
Own Rep
Project managers,
solution consultants
& product experts
that know their stuff
100+ account
managers that lend
a hand to your
dedicated
representative
A dedicated
representative
for each account

16. Simplified customer experience 16
Needs
and wants
analysis
Multiple
integrated
services
One
Integrated
bill
Single
point of
contact
…in language of
the customer
…delivered by
one provider
…accurate 99%
of the time
…for when you
need it most
Understand
their goals and
desired
outcomes
Design and
implement a
solution that
works
No
hassling
Peace
of mind

17. Seasoned and accessible executive team
• CEO Dick Jakult Served as CEO of NYNEX (Verizon)
• Our executive team members each have over 10 years with TelePacific
and over 100 years combined experience with major service providers
• Every customer has Dick’s mobile number
17

18. Diverse customer base 18
80,000
locations,
including…
vs accounts
(35,000)
3,500
real estate
4,500
financial
400
medical
4,000
retail
1,000
automotive
8,000
distribution
2,500
legal
1,000
education
2,000 prof
services

19. 19
Some brands that trust us