The document provides details about the candidate's objective, expertise, present status, key achievements and responsibilities. The candidate seeks a career with an industry-leading company that provides opportunities to learn and grow. They have expertise in designing and implementing IT infrastructure including Microsoft Active Directory, Exchange Server, and Windows Server. Currently they work as a Specialist in Messaging and Directory Services at UNDP where they have successfully migrated country offices to newer systems and provided training and support.

1. Objective
• To pursue a career with an industry-leading company that empowers employees, provides
opportunities to learn and grow, has an open door management policy.
• To contribute to the growth of the company, through my expertise & skills, and to learn and grow
along with it.
Expertise • Design & implementation of complete IT infrastructure.
• Design, Implementation and Configuration of Microsoft Active Directory Infrastructure.
• Specialization on Microsoft Exchange 2010/2007 and Windows Server 2008/2012.
• MCP in Windows Server 2012 R2
• MCSE (Microsoft Certified Systems Engineer) Professional in Windows NT 4.0
• MCITP(Windows Server 2008 R2) course completed
• FLMI (Fellow Life Management Institute) Certified.
• PRINCE2 Foundation Course Completed.
• ITIL V3 Foundation Certified.
• Design, Implementation and Manage Microsoft Exchange server 2007/2010.
• Mobile device management and mobile device support.
• Over all administration of the complete network and communication, Servers, Workstations,
Network Equipment and back-office application software, and all purchases of hardware, software
and other accessories related to Information Technology
• Managing and Administration of all the WAN Links, VSAT and Radio Links.
• Managing and Administering Internet and Intranet.
• Configuration and Administration of CISCO Routing and Switching.
• Design, Configuration and Administration of CISCO Virtual Private Network (VPN).
• Configuring and Managing Security policies.
• Managing the IT team toward improvement in the IT department, through Strategic planning &
proper guidance, for managing, maintaining & improving the existing setup, and by implementing
new ideas, and introducing new state of the art technologies.
• Preparing IT budget.
Present Status United Nations Development Programme(UNDP)
April, 2009-till date
Specialist,Messaging and Directory Services
BOM/OIST
Key Achievements:
• Successfully Completed 23 Country Office Migration from Sun One Messaging System to
Exchange Server 2007.
• Successfully deployed One Drive For Business
• Successfully completed migration to Hosted Messaging System (Exchange 2010) in UNICC.
KHANDKER MD. YEAHIA
2/5, Nawab Habibullah Road( Mymensingh Road), Shahbag, Dhaka
1217
880-2-9665794(Res.), 88-01730321165(cell)
khandker.yeahia@undp.org
Khandker.yeahia@gmail.com(alternate)

2. • Successfully provided training and technical support to all RBAP,RBAS and RBA country
offices ICT team on Exchange 2007 and Windows Server 2003 Active Directory Domain
• Successfully completed Migration to Office 365.
• Successfully implemented Microsoft AD, Exchange 2007/2010/2013, ISA and IIS server in
different Country offices
• Analyzed the disaster scenarios for exchange and active Directory domain. Completed
Windows Server 2003/2008 and Exchange 2007/2019 disaster recovery documentation.
• Successfully migrated all the UNIFEM users to the new UNWOMEN.ORG domain and
UNDSS users to the new UNDSS.ORG domain
• Implemented SMTP over TLS ( Transport layer Security protocol) in Exchange Server 2007
and Local Domain Routing for different Country Offices.
• Successfully provided support to country offices on Mobile device management.
• Successfully Provided training to Country office ICT Managers on Postini message center
Responsibilities:
• Ensure effective delivery of messaging and directory services to meet UNDP's operations
needs that in line with UNDP's Information Strategy and Information Communication
Technology Plan and to plan, implement, manage and support special initiatives and projects
• Provide advisory services, training, assessment and technical support to Information and
Communication support teams in country offices on ICT related matters as it relates to
messaging and collaboration and directory Services
• Effective delivery of messaging and directory services to achieve client satisfaction.
• Installation, configuration and support of Microsoft Exchange Server 2013/2010.
• Provide support Exchange Online on Office 365 Tenant.
• Resolve incidents & implement problem resolutions and provide support on Messaging
security.
• Handle requests for services related to AD and Exchange.
• Microsoft Lync 2010/2013 Support.
• Managing and Administration of ADFS and RMS
• Managing and Administration of WSUS
• Managing and Administering Active Directory and GPO policies
• Installation, Configuration and Troubleshooting of SAN Storage.
• Managing Clustering in Country Offices
• Assessment of Disaster Recovery tools in Country offices and provide support and advisory
services on DR site. Provide support on Replication Topologies.
• Working on Windows Powershell
• Installation, configuration and support of Microsoft Windows Server 2012R2 and 2008 R2.
• Administering Office 365 Services.
• Provide Advisory services on Azure AD.
•
• Ensure proper documentation on Exchange and Microsoft Active Directory, Technical Bulletin
preparation.
• Administering Office 365
• Providing support on One Drive for Business
• Provide Technical support to Country Offices on Windows Server 2008/2012
• Managing UNDP Email services website. Provide Training to CO ICT Managers
• Account Provisioning,deprovisioning and Mailbox Quota Management for CO and HQ Units
Provide technical support on Digital Senders.

3. Experience Rahimafrooz Bangladesh Ltd.
February 2007- April 2009
IT Infrastructure Manager
Key Achievements:
• Implemented Microsoft Windows Server 2003 Active Directory Domain Infrastructure in nine
(9) sites. The no of users are 450.
• Implemented Microsoft Exchange Server 2007 for 450 users throughout the company to
replace the existing Linux email system.
• Implemented McAfee Antivirus software ver 8.5 with ePO throughout the company
• Designed and implemented Wide Area Networking using Cisco Routers and Layer 3 Switches
• Designed and Implemented VPN Solutions.
• Designed and Implemeted Data Security using CISCO Solutions.
• Developed IT Policies for Rahimafrooz group.
• Developed Intranet system for Rahimafrooz group.
• Expansion of the Data Center
• Rahimafrooz Web site Revamp.
Responsibilities:
• Management of projects into the production areas of Infrastructure, Desktop and Applications,
providing support and direction for projects, contracts and SLAs
• Collect and maintain data on capacity availability, skills and preferences, develop resource plans and
strategies.
• Design, Develop, enhance and implement processes for infrastructure, application and desktop
systems to outline and improve key areas in production.
• Provide input into the program management within the technical solution area for project execution on
and design in regards to processes and management.
• Manage the Duty of Care environment within Infrastructure Service delivery area which encompasses

4. monitoring and capacity management for infrastructure and applications.
• Develop service delivery standards, methodology, measurements and management reporting using
quality toolkit.
• Liaise with third parties for the provision of support services and monitor their conformance to the
relevant SLA.
• Define and communicate the requirements the support team have (resourcing, facilities, tools, skills)
prior to accept any system into production environment.
• Ensure Disaster Recovery Plan (DRP) is in place for all business critical IT systems and DR testing is
done each year with key business people.
• Develop and management of Internet and Intranet sites.
American Life Insurance Company (ALICO) Bangladesh October
2001 – February 2007
Assistant IT Manager
Key Achievements:
• Designed & implemented the complete IT infrastructure
• Installation and setup of Windows Server 2003 Active directory domain controller in two sites
(corporate office and Chittagong office).
• Migration of users, back-office application systems & data, etc., to the new server.
• Installation & Setup of MS Exchange server 2003 Mail Server at Dhaka and Chittagong Office.
• Migration of user mailboxes, contacts & address books, etc., to new exchange server from the old
Exchange 5.5 server.
• Implemented Nepal-Bangladesh VPN (Virtual Private network) for Disaster Recovery site.
• Implemented Dhaka-Chittagong & Dhaka-Comilla VPN for application access, mail access and
internet access.
• Installation and setup of MS SQL Server 2000 for Data Analysis tool
• Installation and setup of Microsoft ISA Server.
• Responsible for purchasing of Licenses and Media of all Microsoft & other installed software, on
Servers & workstations, as per company requirements
• Installation & Setup of company’s email routing & Internet connection with ISP, over the Firewall
• Setup & implementation of the custom office application systems on the servers, as well as the
client application setup on user workstations
• Coordination with vendors and concerned departmental heads for the development &
customization of the various company application software, website development, etc.
• Proper implementation of the designed network policies, virus protection policies & security

5. policies, etc
Responsibilities:
Supervise Dhaka, Chittagong and Comilla Office with the following major responsibilities:
• Over all administration of the complete network and communication, Servers, Workstations,
Network Equipment and back-office application software, and all purchases of hardware, software
and other accessories related to IT.
• Microsoft Exchange 2003 Administration and Internet Account Administration.
• Installation, configuration, implementation and administration of Microsoft Exchange Server 2003
and Client Machines. This also includes user level training, help desk and Troubleshooting
• Configuring and Administering Microsoft Windows Server 2003 Active Directory Infrastructure in
two sites.
• Coordinate with Regional IT (Sharjah, UAE) for application deployment.
• As an Systems Administrator of AS/400, responsible for administration of the system, as well as
user Profile management and system and object security management
• Configuring and Managing CISCO Routers & Switches, Firewall.
• Administering VPN connectivity in different sites.
• Trouble shooting of all network-related problems.
• As Database administrator, responsible for Installation, Configuration and Administration of
Microsoft SQL Server 2000
• Backing up of Domain Controllers, Exchange and SQL.
• Hosting and managing the web portals.
• Responsible for purchasing of Licenses and Media of all Microsoft & other installed software, on
Servers & workstations, as per company requirements
• Leading a team of Support Engineers.
Desktop computer connection Ltd. Jan 1999 – Sep 2001
Microsoft CTEC Trainer (Faculty Head)
Achievements:
• Achieved MCP, MCP+I, and MCSE Certification.
• Implemented the First Authorized Prometric Testing Center in Bangladesh.
• Completed MCT Exam.
Major Responsibilities:
• Deliver MCSE Courses using Microsoft official Curriculum (MOC).
• Being a Microsoft authorized Trainer, conducted training program for IT professionals for various
National, Multinational and Financial organizations like Janata bank (Head Office), British American
Tobacco Bangladesh, Bangladesh Navy, Glaxo Welcome, Dhaka Bank, Social marketing
Company, Bangladesh Navy, TVEP, Grameen Bank, etc.
• Implementation and Administration of the Authorized Prometric Testing center for online IT
certifications.
• Leading a team of faculties.
Desktop computer connection Ltd. Sep 1995- Dec 1998
Systems Engineer
Major Responsibilities:
• Planning and Designing Local Area Network and Wide Area Network Infrastructure.

6. • Installation and Configuration of Network Operating Systems like Microsoft Windows NT Server
4.0, Novell Netware 4.0.
• Installation and Configuration of Email and Internet servers like Microsoft Exchange Server
5.5,Microsoft Internet Information Server(IIS 4.0)
• Installation and Configuration of LAN Printers
• Installation and Configuration of Database Microsoft SQL Server 6.5
• Troubleshooting of all the Network related problems. .
• Troubleshooting of the network and database applications
Language Speak, read and write English and Bangla fluently.
Education 1984 Gaibandha Govt. School
S.S.C.
Science
First Division(Star Marks)
1986 Gaibandha Govt. College
H.S.C.
Science
First Division
1993 University of Dhaka
B.Sc (Hons.)
Applied Physics & Eectronics
Second class
1995 University of Dhaka
M.Sc.
Applied Physics & Electronics
Second Class
Training • MCITP Professional Training Course on Windows Server 2008
Institute: New Horizons,Dhaka, Bangladesh.
Course Covered:
Windows Server 2008 Active Directory, Configuring
Windows Server 2008 Network Infrastructure, Configuring
Windows Server 2008 Applications Infrastructure, Configuring
Windows Server 2008, Server Administrator
Windows Server 2008, Enterprise Administrator

7. Windows 7 Professional.
• Exchange Server 2010 Professional Training
Institute: New Horizons,Dhaka, Bangladesh
Course Covered:
Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010
.
Designing and Deploying Messaging Solutions with Microsoft Exchange Server
2010
• Planning and Implementing Microsoft Windows Server 2003 Active Directory
Infrastructure
Institute: Executrain, Dubai, UAE
Topics covered:
Introduction to Active directory Infrastructure, Implementing an Active Directory Forest and
Domain Structure, Implementing an Organizational Unit Structure, Implementing User, Group
and Computer accounts, Implementing Group policies, Deploying and managing Software by
using group policy, Implementing Sites to manage Active Directory Replications,
Implementing the placement of Domain Controllers, Managing Operations masters,
Maintaining Active Directory, Planning and Implementing an Active Directory Infrastructure.
• Administration and Managing Microsoft Exchange 2003
Institute: Executrain, Dubai, UAE
Topics covered:
Installing and Upgrading to Exchange Server 2003, Configuring and managing Exchange
server 2003, Securing Exchange Server 2003, managing Recipients, managing Public
folders, Managing Address lists, Implementing and Managing client access with Internet
protocols, managing Client configuration and connectivity, Managing Routing, managing
mobile devices with Exchange server 2003, managing data Storage and Hardware
resources, Planning for and recovering from disasters,, performing preventive maintenance.
• Interconnecting CISCO networking Devices
Institute: IP Solutions, Mumbai, India.
Topics covered:
Internetworking, Internet Protocol, Configuration and IOS Management Command, IP
Routing, Virtual LANs (VLANs), Managing a CISCO Internet work, Configuring Novell IPX,
Managing Traffic with Access lists, Wide Area Networking Protocols.
• Administering Microsoft SQL Server 2000
Institute: Desktop Computer Connection Ltd.
Topics Covered:
SQL Server Overview, Planning to install SQL Server, Managing Database files,
Managing Security, Performing Administrative tasks, Backing up databases,
Restoring databases, Monitoring SQL Server for performance, Transferring data,
maintaining high availability, Introducing Replication.
• Programming a Microsoft SQL Server 2000 Database
Institute: Desktop Computer Connection Ltd.
Topics Covered:
SQL Server overview, Overview of Programming SQL Server, Creating and Managing
Databases, Creating Data types and Tables, Implementing Data integrity, Planning indexes,

8. Creating and maintaining indexes, Implementing Views, Implementing stored Procedures,
Implementing user defined functions, Implementing Triggers, Optimizing Query Performance,
Analyzing Queries, Managing Transactions and locks.
Strengths » Willing to learn and hardworking
» Proactive thinking
» “Can do” attitude
» Good communication and interpersonal skill
» Able to work independently with minimal day to day supervision
» Ability to manage and work in a team
» Leadership, initiative, commitment and motivation to achieve goals
» Interacting and communicating with people
Other Skills • Completed FLMI(Fellow Life Management Institute) certification while I was in
American Life Insurance Company.
• Completed project management Training in British Council,Bangladesh.
• Got appreciation letter from UNDP CTO for successfully completing the migration
from Exchange 2007 to Exchange 2010 at UNICC, Geneva.
Hobbies » Reading magazines and books
» Sports
» Music
Personal Detail
References
Father’s Name: A.K. Sujauddaullah
Date of Birth :01st
January,1969
Nationality: Bangladeshi
Marital Status: Married
1. Soon Meen Fung
Manager Messaging & Directory Services
UNDP, HQ/BMS/OIMT
Email: soon.meen.fung@undp.org
Phone: +1(212)906-5339
+16462831526(cell)
2. Jabeen Jahan
ICT Specialist
Email: jabeen.jahan@gmail.com
Phone: +61430365651
3. Ye Aung
Chief,Global Infrastructure Services
HQ/BMS/OIMT
Email: ye.aung@undp.org
Phone: +1 212 906 5173
+1 917 573 4873 (Mobile)