1. MICHAEL DAVIDSON, PMP
1461 Mattagami Street
Ottawa, Ontario
(613) 266-1719 michaelrrrdavidson@gmail.com
SOLUTION ARCHITECT / SENIOR BUSINESS ANALYST
• Results-oriented professional with over 25 years extensive experience in delivering state of the art IT solutions (Web, Interactive
Voice Response, Client/Server).
• Areas of expertise include Solution Architecture (Business, Application, Data and Security), Business Analysis and Project
Management (PMP).
• Solid knowledge and hands-on experience with:
Project Management Framework – I&IT Project Planning and Management methodologies (PMI), strategies, plan,
standards and processes.
Enterprise Architecture Framework methodologies (Zachman Framework) and Service Oriented Architecture.
Software Development Life Cycle (SDLC) – various design techniques / methodologies (Waterfall, Iterative, and Agile).
Tools – Microsoft (Project, Word, Excel, Visio, SharePoint and PowerPoint), HP Quality Center, Power Designer.
• Strong analysis and problem solving skills to balance competing demands for project scope, time, cost, risk and quality.
• Strong written and oral communication skills and interpersonal skills.
Enhanced Data Collection Solution (EDCS)
GTEC Distinction Award Program Honoree of 2013
Ontario Schools Information System (OnSIS)
Canadian Information Productivity Awards (CIPA) Finalist of 2007
PROFESSIONAL EXPERIENCE – Selected Projects
Ontario Ministry of Education/ Ministry of Training, Colleges and Universities
Solution Architect / Senior Business Analyst 2009 – Present
Enhanced Data Collection Solution (EDCS): Multi-million dollar, bilingual, complex, interactive Intranet-enabled platform
that collects, manages and reports on education-related information. Extensive capabilities include both transactional form-based
and batch file processing (XML, CSV), multi-step business processes/workflow, report/extract capabilities, point in time
reporting, user role-based security (GoSecure), Service Oriented Architecture (Web Services), etc.
EDCS currently supports the following custom sub-systems:
University Statistical and Enrolment Report (USER) - Student enrolment and graduation Collection Sub-System for
universities including information management on publicly funding universities in Ontario
College Statistical and Enrolment Report (CSER) - Student enrolment Collection Sub-System for colleges including
information management on publicly funding colleges in Ontario
College Graduation Rate Tool (CGRT) - Student graduation Collection Sub-System for colleges plus graduation rate
calculation based on complex business rules and student mobility between institutions and programs
Program Funding Approval and Administration Module (PFAAM) - Program information management and approval Sub-
System for colleges
Postsecondary Education Funding for Aboriginal Learners (PEFAL) - Aboriginal program funding and measurement
information Collection Sub-System from colleges, universities and aboriginal institutes
Student Success Dual Credits (DC) - Dual Credit program funding request, approval and tracking Collection Sub-System for
boards and colleges
Student Success Specialist High Skilled Major (SHSM) - SHSM Program funding request, approval and tracking Collection
Sub-System for boards and schools
Student Success School Support Initiative (SSI) - SSI Program funding request, approval and tracking Collection Sub-System
for boards and schools
Literacy Numeracy Secretariat (LNS) - Year End Report Back Collection Sub-System for boards and schools
Reporting Framework (RepFW) – Flexibility, dynamic and configurable Collection Sub-Platform for the collection of
student and/or program information from colleges, universities, boards and other publically funded organizations
Duties/Responsibilities:
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2. • Worked on multiple integrated process driven Information Technology (IT) projects with project managers, application
developers, Quality Assurance (QA) resources, Subject Matter Expert (SME) and business clients.
• Participated in all SDLC project phases - design, development, testing, and implementation.
• Supervised business analysts - established priorities, schedules and work allocation plus training, mentoring and coaching.
• Provided technical leadership ensuring projects were delivered on time and within budget; directing all phases of project
planning, development and implementation.
• Participated in ongoing updates to the project plans (schedule, delivery, risk mitigation, resource allocation, training,
knowledge transfer, etc.),
• Led the requirements analysis sessions with business clients to review, discuss and clearly define their business requirements
- information needs, screen and report/extract layouts, business rules, decision flows, etc. Carried out investigatory,
feasibility and analytical studies to produce detailed business requirement specifications.
• Led the technical design sessions with IT resources and applied architecture / investigative skills to business, technical and /
or organizational requirements with a view to determining if and how informatics can provide robust IT solutions through
gap / impact analysis activities (current and future state) that highlighted proposed solution alternatives and associated costs.
• Utilized innovative approaches for the delivery of high quality, value-adding and efficient services and products, which
effectively addressed client’s business needs and expectations.
• Led the data architecture / modelling activities (500+ tables) including legacy data conversion. Reviewed, analysed and
documented data requirements and data migration strategies plus coordinated the data content migration activities.
• Modelled the integration of all architectural components within the application including interfaces and data exchanges to
other applications.
• Generated various business and technical architectural artefacts/specifications (contextual, conceptual, logical and physical) -
business requirements/rules, business process models, data requirements / models, business / data glossary, functional and
non-functional requirements, user interface, report/extract specifications, etc. Produced various UML artefacts such as
Activity Diagrams, Class Diagrams and State Chart Diagrams).
• Conducted application compliance evaluation; reviewed project documentation, conducting interviews, assessing work
completed, and, based on findings, reporting on compliance with ministry policy, standards and procedures.
• Participated in the development of test strategies and test plans plus the validation of test cases and test results (unit testing,
functional testing and system integration testing).
• Participated in the quality assurance activities – reviewed development deliverables to ensure that project standards and
consistency principles are followed, participated in technical design sessions, and conducted ongoing reviews of iterative
technical design specifications.
• Authored the design and development standards for the project.
• Produced system documentation, user and training manuals; and lesson learned documents.
• Led the training and knowledge transfer activities to IT and business staff.
Technologies: .NET Framework, Com+, ASP.NET, VB.NET, C#.NET, XML, XSLT, SFTP, VB Script, Java Script,
HTML, Oracle (11g), ERWIN, Crystal Reports, Windows Advanced Server, Internet Information Server 5
(IIS 5), LDAP Server, Entrust ESS, GoSecure, HP Quality Center, Power Designer, Microsoft Tools
(Word, Excel, PowerPoint, Project, Visio and SharePoint)
Ontario Ministry of Transportation
Solution Architect / Senior Business Analyst 2008 – 2009
Electric Vehicle (EV) Registration Program: Implementation of a system solution to issue, enquire, track, and identify Electric
Vehicle plate within the Vehicle Registration System (VRS). The VRS of Licensing and Control System (LCS) registers all active
and inactive vehicles, plates and their registrants. This project also impacted several mid-tier (web / oracle) applications – RMS,
AES/ISS, JTIPS, SO e-Trans, ARIS, and CPIC.
Commercial Vehicle Impoundment Program (CVIP): Enhancements to an interactive Intranet-enabled application that
administers commercial vehicle impoundments. CVIP interfaces with Vehicle Registration System (VRS).
Suspension Impoundment Management System (SIMS): Enhancements to an interactive Intranet-enabled application that
administers driver suspensions and vehicle impoundments (Warn Range, ADLS, Street Racing, and VIP). SIMS interfaces with
Vehicle Registration System (VRS).
Duties/Responsibilities:
• Worked on multiple integrated process driven Information Technology (IT) projects with project managers, application
developers, Quality Assurance (QA) resources, Subject Matter Expert (SME) and business clients.
• Participated in all SDLC project phases - design, development, testing, and implementation.
• Led the requirements analysis sessions with business clients to review, discuss and clearly define their business requirements
- information needs, screen and report/extract layouts, business rules, decision flows, etc. Carried out investigatory,
feasibility and analytical studies to produce detailed business requirement specifications.
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3. • Utilized innovative approaches for the delivery of high quality, value-adding and efficient services and products, which
effectively addressed client’s business needs and expectations.
• Generated various business and technical architectural artefacts/specifications (contextual, conceptual, logical and physical) -
business requirements/rules, business process models, data requirements / models, business / data glossary, functional and
non-functional requirements, user interface, report/extract specifications, etc. Produced various UML artefacts such as
Activity Diagrams, Class Diagrams and State Chart Diagrams).
• Participated in the development of test strategies and test plans plus the validation of test cases and test results (unit testing,
functional testing and system integration testing).
• Produced system documentation, user and training manuals; and lesson learned documents.
• Led the training and knowledge transfer activities to IT and business staff.
Technologies: Mainframe/MVS, IMS DB/DC, DB2, SQL, PLI, SAE, J2EE/Oracle, MS Word, MS Excel, MS Mercury
Quality Center, Power Designer, Microsoft Tools (Word, Excel, PowerPoint, Project, Visio and
SharePoint)
Ontario Ministry of Education/ Ministry of Training, Colleges and Universities
Senior Project Manager / Solution Architect / Senior Business Analyst 2001 – 2008, 2015 – Present
Ontario Schools Information System (OnSIS) Project: Multi-million dollar, bilingual, complex, interactive Intranet-enabled
application that collects, manages and reports on education-related information on boards, schools, educators (e.g. unique
identifier, school and class assignments) and students (e.g. school and course enrolment, achievement). Extensive capabilities
include both transactional form-based and batch file processing (XML, CSV), multi-step business processes/workflow,
reporting/extract capabilities, point in time reporting, user role-based security (GoSecure), Service Oriented Architecture (Web
Services and School Interoperable Framework -SIF), etc.
Ontario Education Number (OEN) Project: A bilingual, complex 3-tier web application that assigns/maintains the student’s
Ontario Education Numbers. Extensive capabilities include both transactional form-based and batch file processing (XML, CSV),
multi-step business processes/workflow, reporting/extract capabilities, point in time reporting, user role-based security
(GoSecure), Service Oriented Architecture (Web Services), etc.
Duties/Responsibilities:
• Managed both projects from inception to post implementation.
• Developed various project plans – project schedule, communication management plan, quality management plan, risk
management plan, risk assessment, release and change management, business contingency plan, etc.
• Supervised a team of 25+ IT resources through all SDLC phases – established priorities, schedules and work allocation,
training, mentoring and coaching.
• Monitored project goals – meetings with clients, address contracting and financial matters, track issues / action items, update
project plans and schedule, generate status and progress reports, etc. Ensure projects were delivered on time and within
budget; directing all phases of project planning, development and implementation.
• Led the requirements analysis sessions with business clients to review, discuss and clearly define their business requirements
- information needs, screen and report/extract layouts, business rules, decision flows, etc. Carried out investigatory,
feasibility and analytical studies to produce detailed business requirement specifications.
• Led the technical design sessions with IT resources and applied architecture / investigative skills to business, technical and /
or organizational requirements with a view to determining if and how informatics can provide robust IT solutions through
gap / impact analysis activities (current and future state) that highlighted proposed solution alternatives and associated costs.
• Utilized innovative approaches for the delivery of high quality, value-adding and efficient services and products, which
effectively addressed client’s business needs and expectations.
• Led the data architecture / modelling activities (50+ tables) including legacy data conversion. Reviewed, analysed and
documented data requirements and data migration strategies plus coordinated the data content migration activities.
• Modelled the integration of all architectural components within the application including interfaces and data exchanges to
other applications.
• Generated various business and technical architectural artefacts/specifications (contextual, conceptual, logical and physical) -
business requirements/rules, business process models, data requirements / models, business / data glossary, functional and
non-functional requirements, user interface, report/extract specifications, etc.
• Conducted application compliance evaluation; reviewed project documentation, conducting interviews, assessing work
completed, and, based on findings, reporting on compliance with ministry policy, standards and procedures.
• Led the development of test strategies and test plans plus the validation of test cases and test results.
• Led the quality assurance and control activities – reviewed development deliverables to ensure that project standards and
consistency principles are followed, participated in technical design sessions and reviewed design specifications.
• Authored the design and development standards for the project.
• Produced system documentation, user and training manuals; and lesson learned documents.
• Led the training and knowledge transfer activities to IT and business staff.
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4. Technologies: .NET Framework, Visual Basic 6, Com+, ASP.NET, VB.NET, Threading, XML, XSLT, SFTP, Active
Server Pages, VB Script, Java Script, HTML, ORACLE (8i, 9i, 10g), Crystal Reports, Robohelp, Windows
Advanced Server, Internet Information Server 5 (IIS 5), LDAP Server, Entrust ESS, Microsoft Tools
(Word, Excel, PowerPoint, Project, Visio)
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5. Nortel Networks/Periphonics Corporation
Senior Project Manager / Solution Architect / Senior Business Analyst 1993 – 2001
Numerous Interactive Voice Response (IVR) Projects throughout Canada and United States:
Air Canada
Air Transat
CP Rail
Citizenship & Immigration Canada
Enterprise Rent-A-Car
Service Canada
Toronto Dominion Bank
University of Toronto
Van City Savings
American Express
Bell Atlantic
Brenton Bank
California Bank and Trust
Continental Airlines
Citicorp Insurance
Federal Express
First Bank of Newton
First Citizen Bank
First National Bank of Wellington
First Union Bank
Fidelity
Home Savings of America
Intrust Bank
Korean Bank of California
Mulvane State Bank
Nationwide Insurance
New York Life Insurance
Nuance Communications
First National Bank in Pratt
Prudential Insurance
Putnam Investments
Sun America
Trustmark National Bank
US Air
USAA
Will Rogers Bank
Duties/Responsibilities:
• Managed multiple integrated process driven Information Technology (IT) projects from inception to post implementation
with project managers, application developers, Quality Assurance (QA) resources, Subject Matter Expert (SME) and business
clients.
• Developed various project plans – project schedule, communication management plan, quality management plan, risk
management plan, risk assessment, release and change management business contingency plan, etc.
• Supervised a team of 20+ IT resources through all SDLC phases – established priorities, schedules and work allocation,
training, mentoring and coaching.
• Monitored project goals – meetings with clients, address contracting and financial matters, track issues / action items, update
project plans and schedule, generate status and progress reports, etc. Ensure projects were delivered on time and within
budget; directing all phases of project planning, development and implementation.
• Led the requirements analysis sessions with business clients to review, discuss and clearly define their business requirements
- information needs, screen and report/extract layouts, business rules, decision flows, etc. Carried out investigatory,
feasibility and analytical studies to produce detailed business requirement specifications.
• Led the technical design sessions with IT resources and applied architecture / investigative skills to business, technical and /
or organizational requirements with a view to determining if and how informatics can provide robust IT solutions through
gap / impact analysis activities (current and future state) that highlighted proposed solution alternatives and associated costs.
• Utilized innovative approaches for the delivery of high quality, value-adding and efficient services and products, which
effectively addressed client’s business needs and expectations.
• Led the data architecture / modelling activities; reviewed, analysed and documented data requirements.
• Modelled the integration of all architectural components within the application including interfaces and data exchanges to
other applications.
• Generated various business and technical architectural artefacts/specifications (contextual, conceptual, logical and physical) -
business requirements/rules, business process models, data requirements / models, business / data glossary, functional and
non-functional requirements, call flow interface, report/extract specifications, etc.
• Followed ISO9000 standards for development and documentation.
• Designed, coded and tested PeriProducer and VRAM programs.
• Led the development of test strategies and test plans plus the validation of test cases and test results.
• Produced system documentation, user and training manuals.
• Led the training and knowledge transfer activities to IT and business staff.
Technologies: VPS stand-alone, VPS/SP and VPS/is environment, SunSPARC, PeriPro, VRAM, C, PeriReporter,
PeriStudio, PeriWeb, PeriSQL, Oracle, 3270/VT100, FAX, CMR, TCP/IP Sockets, IWR, CSR,
Oracle/SQL, DNIS, ANI, XML, CTI, LVR, Microsoft Tools (Word, Excel, PowerPoint, Project, Visio)
EDUCATION AND CERTIFICATION
Accreditation Major / Course Title School / Training Institute
Certificate Project Management Professional (PMP) Project Management Institute
Certificate Nortel Networks/Periphonics IVR Professional Certification Nortel Networks/Periphonics Corporation
Diploma Business Administration & Information Technology St. Lawrence College
SECURITY CLEARANCE
Government Security Level File No.
Government of Canada Secret Level II 87-07-0712
Government of Ontario CWS C-13773
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