1. Douglas R Tindall PEng
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Professional Profile
I am a ProjectManagement Professional and Professional Engineer with over 40 years’experience in the set up and
management of multi disciplineteams,tactical planning,problemsolving,solution delivery and technical staff
management, coaching and training
o Effectively managed teams from 3 to over 450
o Introducingcosteffective change to improve a team’s productivity and work product quality
o Career guidancefor technical and non-technical professionals
Over 30 years of experience in workshop and brainstormingsession facilitation,causal analysis workshops,
establishmentof project management best practices and PMOs, and organizational changemanagement
o Partof a senior management team with the responsibility to turn around a failingcompany by introducing
project management and engineering rigour
o Acted as a changeagent for the successful introduction of an integrated productand process development
(IPPD) environment and establishinga matrix organizational structure
o Designed, implemented and managed multipleProject Management Offices (PMO)
I established my firstPMO in the mid 80s as partof a company rescueeffort – rescue was
successful (PMO Lite)
I dismantled a non-functional PMO and established a framework for a more appropriatestyleof
PMO for a software applications company in the financial sector
Managed a PMO for a high tech company providingoversight,guidance,reporting and trainingfor
programs up to $1.5 billion
Provided trainingon PM methodologies and techniques includingplanning,estimating,scheduling,
requirements management, risk management, stakeholder assessment,Issue& action item
management, measurement (Earned Value, TCPI, earned schedule, IEAC, Monte Carlo,predictiveS
curve, balanced scorecards,etc.)
Over 30 years’ experience in preparingand deliveringtraining:
o University and industry courses in projectmanagement
o System Engineering (same skill setas a combined Business Analyst/ Solution Architect)
o Risk Management
o Requirements Engineering
o Career management and coaching
o College level courses in product design technologies
Highly developed skills in thecreation,trainingand continuous improvement of project management and
engineering process,includingtheapplication of Capability Maturity Models
I am a firmbeliever in the valueof standardized process,methodology and techniques but…I have no time for overly
complicated process.If you can’t capture the heart of a process in two pages or less,then you don’t understand it
well enough to be tellinganyone else what to do.
Especially effectiveat communicatingwith groups at all levels of the organization and makingcomplex topics
understandable
My system engineering background has trained me to extract myself from the details and take a big pictureview of
PMOs, programs,projects,processes and issues
2. Douglas R Tindall PEng
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Chronological Experience Summary
InSync Systems Incorporated, Calgary, Canada
Vice President Project Management & Delivery Nov 2004 - Present
Coachingon PMO methods and techniques
Proposal preparation for the establishmentof a PMO
Support role for establishing newproject estimation standard
Profilinginterviews for projectand program managers and business analysts
Technical supportfor business development
Coachingof projectmanagement staff
Key contributor for tactical and strategic planningand proposal preparation
General Dynamics Canada, Calgary, Canada.
PMO Manager / Engineering Manager Jun 2003 – Jun 2013
PMO management, preparation and delivery of training,coachingand continuous improvement
PMO provided guidancefor up to $1.5 billion worth of projects and programs
As the PMO manager my rolewas to coach Projectand ProgramManagers in methodology and the use of predictive
measures such as Monte Carlo,S curves, Earned Value and included measures such as TCPI and IEAC
Prepared and delivered engineering and projectmanagement process training
Process Group liaison for System Engineering, Specialty Engineeringand ProjectManagement
Responsiblefor Capability Maturity Model Integrated (CMMI) related evidence gathering and process improvement
for ProjectManagement and Engineering design
In depth knowledge of the application of Maturity Models for process improvement
Appraisal teammember on successful appraisalsfor CMMI Level 3, 4 and 5 – this endeavor included implementation
of statistical processcontrol
Coachingon business analysisand solution architecture(system engineering) methods and techniques
Staff management includingcoaching,performanceappraisals,and career management support
D R Tindall & Associates Incorporated, Calgary, Canada
President Oct 2002 to Present
Introduction and improvement of Product Development and ProjectManagement methodology
Introduction of productivity metrics and process improvement infrastructure
Coachingon ProjectManagement and Engineering process improvement
Trainingin ProjectManagement methods and techniques
Preparation & delivery of workshops in Risk Management
Preparation & delivery of workshops in Requirements Engineering
Trainingin Integrated Product Development and Concurrent Engineering methodology
Visual learningconcepts applied to projectmanagement training
University of Calgary, Calgary Canada
Guest Lecturer Nov 1999 - Present
Engineer in Residence Oct 2002 – May 2004
Delivered the Keynote address to the graduatingclassof Engineers for 2007
Guest lectures in engineering career management
Lectures on ProjectManagement, Concurrent Engineering and Integrated Product Development methodology to
various EngineeringDepartments
Support of Design Engineering education, courseplanningand improvement
Coach for fourth year engineering project course.Coached the design teams on how to deal with engineering and
project management issues.Attended projectreviews to add my industry insight.
Support for the NSERC Chair in EngineeringLife CycleDesign
Prepared and delivered a 2nd year pilotengineering design course(multi discipline) focussed on Technical Project
Management
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Taught two Computer Science Masters level courses in Software Engineering
Basis100 Capital Markets Group (formerly EFA Software Services Ltd.), Calgary, Canada.
Vice President Clearing Product Development Apr 2001- Sep 2002
Management of project managers,business analysts,data management and business training,with responsibility for
setting the standard of servicefor these disciplines for offices in Canada,the MiddleEast, United States, and the
United Kingdom
Oversightof all projects,budgeting, strategic planning,and staff development
Change Agent for the introduction of process methodology and techniques for projectmanagement in supportof a
PMO, business analysis,data management and applicationstraining
Created the framework for a ProjectManagement Office (PMO)
Change agent for the introduction of agilesoftwaredevelopment methods (XP)
Project Management of a $20 Million softwaredevelopment project for Poland
Coachingand mentoring on project management methodology
Creation and introduction of Project Risk Management process
Project environment was financial markets (Trading, Clearanceand Settlement systems), Object Oriented
development (Java, JUnit, Toplink)
Fujitsu Consulting (formerly DMR Consulting), Calgary, Canada. Jun 1999 – Apr 2001
Delivery Manager, Information Technology discipline in the Oil & Gas Industry
Responsibility for ensuringthe effective delivery of project and programresults to customers in the Information
Technology Industry (Major accountTransCanada Pipeline)
Acted as a reference sourceof project management methodology and techniques
Program Manager for up to 24 IT projects on the TCPL account
Conducted monthly project risk audits and provided consolidated financial reportingfor up to 24 projects
Project Risk Management sourceof expertise
Coachingand trainingin projectmanagement process
Acted as a soundingboard and coach in dealingwith customer relationship issues
Deputy Account Manager responsiblefor accountlevel risk management and finances for DMR
Project environment was Information Technology with project focus includingdatabasecreation and management, data
warehousingand middleware usingPMI and DMR methodology
General Dynamics Canada (formerly Computing Devices Canada), Calgary, Canada.
System Engineering Manager / Director of Engineering Jun 1992 – Jun 1999
Effective management of an engineering organization of over 450. It encompassed the System, Specialty,Software
and Hardware Engineering disciplines,Computer Aided design,Data Management and Configuration Management
in supportof communications systemdesign and implementation
Introduction of ProjectManagement practices and standards including coachingand trainingpreparation and
delivery in support of a PMO
Managed the engineering activities for a $1.5 Billion communicationssystems project
Staff Management includingthedevelopment and implementation of career management processes,competency
models, performance management processes,leadership development and standard procedures
Financial Management and planning ($30M yearly budget)
Change Management process definition and implementation
Project Risk Management process definition, implementation and training
Requirements Engineering process definition, implementation and training
Strategic Planningfor finances and resources
Engineering development process definition and implementation
Change agent for the introduction of Integrated ProductDevelopment methodology
Change agent for establishinga Matrix organizational structure
Change agent for establishing the foundation for a PMO and introducing measures,process and methods to improve
project execution performance
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Implementation of continuous process improvement methodology and ISO 9001 certification
Software development process improvement through application of the Software Engineering Institute’s Capability
Maturity Model (SEI CMM successful auditatLevel 3)
Technology environment included;
o LAN, WAN, fibreoptic & wireless communications
o Data encryption
o VHF, UHF, microwave, satellitewith focus on spectrum management and cositeinterference
o Software, Systems and Hardware Engineering, Human Factors,Safety, RFI, EMI
o ECAD, MCAD
o Configuration and Data Management
Mechron Energy Ltd., Ottawa, Canada May 1983 – Jun 1992
Vice President Engineering
Engineering Management of mixed disciplinedesign teams includingresponsibility for documentation control and
computer aided design.
Introduction of project management methodology and techniques (PMO Lite)
Successful programmanagement of multipleprojects from $50K to $19M.
Technical marketingsupport for the development of business opportunities.
Strategic planning of technology, staffingand finances.
Organizational ChangeManagement related to process introduction and improvement.
Technical proposal supportincludingtechnical writingand estimating.
Research and Development Management.
Power System Design (Diesel, Wind,Solar & Hybrids).
Supervisory Control and Data Acquisition SystemDesign.
Development of photovoltaic power conversion products.
Analogue & Digital design related to independent power systems.
Designingand manufacturing high reliability independent power systems for the Canadian CoastGuard and various
telecommunications companies across Canada.
Technology environment included;
o Power generation, distribution and protection (standby and prime power generation)
o SCADA
o ProgrammableLogic Controllers (PLC)
o Solar,wind and hybrid power generation
o Expert Systems
Ottawa Engineering Jan 1986 – Dec 1996
Independent Consultant for Small Hydro Power Generation Projects
Power system control and protection design, groundingand power distribution
Design of monitoringand control equipment for power plants up to 3 Megawatts
Liaison with Public Utility for interconnect protection and control standards
Technology environment included;
o Small hydro power generation includingswitchgear and protection coordination
o Connection to power grid
o Power station design,grounding, protection, alarmmonitoring
Algonquin College, Ottawa, Canada
Lecturer Sep 1976 – May 1992
Conducted classes on a variety of technical topics in electronics technology
Received an “excellent” ratingfrom student feedback every year for 16 years.
Topics included;semiconductor physics,linear circuits,A/D and D/A conversion and data communications
5. Douglas R Tindall PEng
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Communications Research Center,Ottawa, Canada, Motorola Canada Inc., Toronto, Canada, RCMP Telecommunications,
Ottawa, Canada, Leigh Instruments Ltd., Ottawa, Canada
Various Roles Apr 1973 – May 1983
Positions of increasingresponsibility in communications productand systems development, research and
development, engineering management and project management
Airborne data acquisition systems design
Research in wireless communicationstechniques and system design in HF, VHF and UHF bands
Spread spectrum (direct sequence and frequency hopping),data encryption, network protocols and interoperability,
anti-jamand lowprobability of intercept techniques, null steeringantenna arrays
Education
Bachelor of Science in Electrical Engineering,University of Waterloo, 1973
Knowledge and Skills Enhancement
Certifications:
o by Prosci for Organizational ChangeManagement
o by APEGA and PEO as a Professional Engineer
o by DMR Consulting(now Fujitsu) as a Level 2 ProjectDirector based on PMI’s Project Management Body of
Knowledge and DMR specific practices
o by University of Calgary in Software ProjectManagement (2 year program)
Member of PMI (held a PMP designation up to Apr 2015)
Executive Management Certificate,Banff School of Advanced Management
o Jointly sponsored by MBA Programs at U of Calgary,Uof Alberta, U of Manitoba,U of Saskatchewa n
QuantitativeManagement – Systems & Software ConsortiumInc.
Quality Modeling - Systems & Software ConsortiumInc.
Practical Software& Systems Measurement - Software Productivity Consortium
Basics of Six Sigma – Motorola University
Designingfor Reliability –Computing Devices Canada
Design for Six Sigma Manufacturability – Motorola University
Software Engineering Management Certificate – University of Calgary
ISO 9001 implementation
Senior Executive Development Program - Banff School of Advanced Management
System Engineering Principles –TRW Corporation
Metrics for ManagingProducts,Projects & Resources - Management Roundtable
Supply Chain Management – Massachusetts Instituteof Technology
Metrics for Productivity Improvement - Management Roundtable
Conference on System Engineering – INCOSE
Leadership for Technical Managers – University of Calgary
Software ProjectPlanningand Management – Learning Tree International
Introduction to Object Oriented Technology – Southern Alberta Institute of Technology
Management by ProjectApplication Workshop - FissureCorporation
Career Key Words:
Project management
Program management
PMO
Project Management
Process
Project controls
Engineering Process
Training
Coaching
Risk management
Requirements
Engineering
Measurement
KPI, Metrics
Earned value
Problem solving
Root CauseAnalysis
Change Management
System engineering
Business analysis
Delivery management
Engineering
Management
CMMI
Six Sigma
PowerSystems
Renewableenergy
Career management
Leadership
Team building
Organizational change
management
CreativityandInnovation
Continuous improvement