1. Chima Okoro
14455 Woodridge Circle, Brookfield, Wiscosin 53005. Cell 424-465-3050
chimao@gmail.com
BA/QA Analyst
Technical Expertise:
Process/Modeling Tool: Software Development Life Cycle (SDLC), Microsoft
SharePoint, Web content management system, SharePoint, MS Visio, Rational
Rose, Rational Requisite-Pro, and Rational Clear Quest
Methodology: OOAD, UML, RUP, Business Modeling, Agile
Databases: MS Access, SQLserver, Oracle, SAP, Mainframe
Languages: SQL, Java, XML and HTML, .NET
Operating Systems: MS-DOS, WINDOWS […] UNIX
Office Tools: MS Office, Word, Excel, PowerPoint, Access
Project Management: MS Project
BusinessAnalyst& QA TestAnalyst, 2006-Present
Universal Site Technologies
• Reported and coordinated project activities with the project manager and project
lead, completing tasks in a timely manner.
• Developed validation test strategy, created and executed system
integration/validation/regression/ disaster recovery test protocols.
• Conducted meetings with clients and IT, identifying business requirements and
processes,provided project estimate and risk assessment; performed gap analysis,
created use cases/process flow diagrams, UML, functional and technical
specifications, traceability matrix. Created project documentation and ensured
approvals.
• Analyzed impact and risks of proposedsolutions across the business, developed
use cases to explain/demonstrate business requirements/specifications to IT team,
recommended risk mitigants, and contributed a business or process perspective
during design reviews.

2. • Managed requirement activities using an iterative and incremental methodology
such as Agile using User stories and Acceptance Criteria.
• Developed and fostered relationships with business and development teams to
ensure transparency of processesto resolve more Critical / high priority problems
that meet our business and ultimately our Guests expectations.
• Provided overall project management to multiple projects successfully
completing them on-schedule and on-budget.
• Build and managed a cohesive team to meet deliverables per project / track
assigned.
• Provided customer supportas required to meet service level agreements.
•Analytical, enthusiastic and innovative Business Analyst with experience in
business analysis, deployment business processes and system solutions for
financial, healthcare and insurance domains.
• Comprehensive knowledge of Software Development Life Cycle (SDLC), having
thorough understanding of its various methodologies like Waterfall, RUP,
Agile/Scrum.
• Extensive knowledge of Software Development Life Cycle (SDLC), Object
Oriented Analysis and Design (OOAD) using Unified Modeling Language (UML),
Rational Unified Process (RUP), Waterfall model.
• Excellent knowledge of HIPAA standards, EDI (Electronic data interchange),
transaction syntax like ASC X12, Implementation and Knowledge of HIPAA code
sets, ICD-9, ICD-10 coding and HIX (Healthcare Exchange).
• Experience with Data Mappings including HIPAA ANSI X12 4010A 834 and
837 for institutional, professional, and commercial claims, and up-gradation of
ANSI 4010 to ANSI 5010.
• Prepared 5010 GAP documents involved with 837 claims and 834enrollment
transactions in collaboration with other team members.
• Knowledge of Historical 834 Enrollment Process.
BA/QA Analyst (Junior), 2003-2006
QOSI
• Ensured requirements from all stakeholders, including Operations and IT
Support, are defined.
• Translated business requirements into user stories and detailed functional
requirement specifications and ensured propercoverage of the business
requirements.
• Interacted with clients to discuss better UI features that can be provided through
the application to the clients.

3. • Gathered requirements and document the proposedprocesses to the existing
system. Modules included: Claims Processing Files and HIPAA Guidelines
adherence across the company.
• Translated and validated technical designs created by IT developers against
functional specifications.
• Claim Transactions and Billing Transactions - Created flows for adequate
matching of Claims. Matched Billing File and EDI Claim File records upon
receipt.
• Documented the AS-IS and TO-BE process for current and future phases of the
Claims Management System
• Experience with claims process and adjudication in the MMIS and Private Insurance
sectors.
• Extensive work with various Rational tools like RequisitePro- Requirement
gathering/maintenance, Use Case document maintenance, Rational Rosefor Use
case diagrams, Sequence diagrams and activity diagrams.
• Experience with BPM tools including Unified Modeling Language (UML) - Use
Cases, Sequence, State and Activity diagrams, participates in architectural design
and class design.
• Followed the Agile methodology and extreme programming concepts ofproject
development.
• Efficient in MS Project/MS Excel for planning/status reporting.
• Experienced in developing functional specifications through JAD sessions and
user interviews.
• Actively involved in developing, executing and managing User Acceptance
Testing (UAT).
• Experiences with Quality improvement organization.
• Facilitate communications and understanding of business/ functional
requirements among different stakeholders and between stakeholders and technical
team.
• Working experience in a cross-functional team environment/different
geographical locations teams.
• Hands on experience writing Test Plans and Test cases. Performed man]]=ual
testing.
• Adept at reducing development costs and providing traceability of projects.
• Experience with Medicare, Medicaid, and commercial insurances in HIPAA
ANSI X12 formats including 834 and 837, and NSF formats for interfaces and
images to third part vendor applications, Medicare, and several others using Visual
Basic, Windows, and various other communication packages.

4. Education
Bachelor of Science: Business Management
2008
University of Calabar-Cross River State, Nigeria