1. Durga Khattry
Email: durgakhattry@gmail.com Phone: (M) +91-9590286253
14, Guru Sai Kripa, Flat-202, 2nd Cross, Hennur Main Rd. Bangalore - 560043 Karnataka, India
Meticulous and dedicated Project Manager professional offering 10+ years of experience in the IT sector
• Extended expertise across all phases of Software Development Life Cycle (SDLC) including requirement gathering,
definition, analysis, designing, prototype development, testing and implementation
• Hands on experience in building ‘as is process’, ‘to be process’, creating functional requirement, Non-functional
requirement, process flow diagram, gap analysis, conceptual and logical data modeling, UI prototype for customer
demo, entity relationship diagram, user stories, business scenarios
• Hands-on experience in using tools like RTC, RCQ,
• Profound knowledge of eCommerce, Social Enterprise domain (Curam) , B2B web technologies & databases like PHP,
Smarty, mysql, DB2, HTML, CSS, Java Script
• Project management with experience of successfully coordinating the activities of various departments concerned with
the application development, maintenance, budgeting and compliance.
• First rate analytical and problem solving skills dedicated to maintaining high quality standards; ability to plan and
manage projects from inception to completion
• Highly articulate, demonstrating excellent relationship building, communication and interpersonal skills
CORE STRENGTHS
• Requirement Gathering & Analysis
• Write User Story as product owner
• Activity Diagram
• SDLC
• Sequence Diagram
• SQL Knowledge
• Financial Analysis and forecast
• Data Flow Diagrams
• GAP Analysis
• Understand legal, regulatory, information security
and compliance requirements.
• User acceptance testing
TECHNICAL MATRIX
Competency
Consulting – analyzing & documenting functional and non functional requirement, writing use
case, designing conceptual & logical data model, entity relationship diagram, creating process
flow diagram , As Is process, To Be process and gap analysis
Knowledge Management – Conducting workshops and training series for business & other
teams
Methodologies/Techniqu
es
Business Process Methods and Notations (BPMN), UML Modeling, Rational Unified Process,
Agile Methodology ,
Tools
Rational Requirement Composer(RRC), Rational Team Concert(RTC), Rational Clear
Quest(RCQ), Macromedia Dreamweaver, IBM Info Sphere
Domain
B2B , Pricing , eCommerce
EMPLOYMENT CHRONICLE
CAREER PATH DURATION
Project Manager, IBM India Pvt. Ltd., Bangalore July’10 till date
Project Manager, Infoservices Pvt. Ltd., Atlas Software
Technologies India
Sep’07 – Feb’09
Web Developer, Indus Net Technologies – Kolkata
Aug’05 –
April’07

2. IBM India Pvt Ltd [July, 2010 – till date ] as Project Manager
– Aplication Portfolio
o ePRicer (Eruope Geo Lead) – Pricing Application
o ePricer Information Whearhourse – Product Owner
o RPQ EMEA ( AO + AFP + PM) – Pricing Application
o RPQ US( AO + AFP + PM) – Pricing Application
o SBO Pricing workflow( AO + AFP + PM) – Pricing Application
Responsibilities includes:
Managing critical Tele-web deployed applications within IBM’s landscape. Responsibilities on these application
includes:
o Agile methodology implementation.
o Acting as Product owner for two pricing applications.
o Problem Management - support incidentsproblems raised in ITSM & Sev1 support
o Change management – approve and support changes on the application
o Risk Management - Application and related IT infrastructure (like Risk evaluation on security vulnerability findings &
prioritization to close them based on its severity of exposure to organization)
o Financial Management – securing required budget, managing monthly Forecast & run these deployed applications
within the approved budget
o Achieving compliance on various directives and governance laid within organization on these applications (ITSC104,
ASCA)
o Manage Projects related to hardwaremiddleware upgrade or reconfigurations on these deployed application
o External’ vendor management for software support on this deployed application
o Provide leadership and direction to the ‘application’ and ‘IT infrastructure’ support teams on the operational tasks
o Single point escalation contact for Application performance, response time and availability
o Stake holderpartners management
o Participate in executive calls to explain any issues that might have impacted the availability of the application
o Complete the RCA (Root Cause Analysis) with the application support and Infrastructure team for all incidents or
events resulting in production outage and present the same to the executives on need basis
o Focal point for any application audits or audit preparations
o Manage the application SOD (Separation of Duties) adhering to the governance laid within IBM
Key achievement:
o Facilitated Eminence and Excellence award in 2011 & 2014 recognition of various contribution.
o Facilitated award in 2013 recognition of various contribution.
o Manager’s Choice award in 2015.
Infoservices Pvt. Ltd. [March, 10 – June, 10 ] as Project Manager
Roles and Responsibilities
o Oversee analytics for the Resume Services Business Unit (business analytics, web analytics, customer behaviours,
operational metrics and many more).
o Managing team to ensure budget, time and quality.
o Direct and supervise the design and implementation of plans including scope of work, objectives, quality of
deliverables and activities on projects.
Atlas Software Technologies India [July, 07 – November, 09 ] as Project Manager

3. Roles and Responsibilities
o Oversee analytics for the Resume Services Business Unit (business analytics, web analytics, customer behaviours,
operational metrics and many more).
o Managing team to ensure budget, time and quality.
o Direct and supervise the design and implementation of plans including scope of work, objectives, quality of
deliverables and activities on projects.
Indus Net Technologies [July, 05 – June, 07 ] as Web Developer
Roles and Responsibilities
o Web Development
o Direct and supervise the design and implementation of plans including scope of work, objectives, quality of
deliverables and activities on projects.
ACADEMIA
• MBA , System & Marketing – ICFAI University, 2007
• PGDCA – DOEACC, 2003
• Certified in Unix, C, C++ (CUCC) and Diploma in Information Technology- CMC Limited 2001
• SAP (ABAP)- Futuresoft 2008
• B.Com – Kolkata University, 2001
PERSONAL DOSSIER
Date of Birth: 14th
Feb, 1980
Linguistic Proficiency: English, Hindi and Bengali
References: Will be pleased to furnish upon request