1. Durga Prasad Tripathy
Mobile: +91 9962998267 / E-Mail: tripathydp@hotmail.com
IT Infrastructure | Data Centre Operations | Database Administration Solutions | Service Delivery | IT Support
 Technically Competent, diligent and result oriented Professional, offering over 14 years of experience in Infrastructure
Management, Project Management, Data Center Management, Database Administration, Service Delivery, IT
Solutions, Tivoli, & Support.
 Adept in providing end-to-end Customer Service Delivery Solutions using ITIL Process for improving IT Services
entailing Continual Service Improvement & Service Operations.
 Deft in managing & leading teams for running successful process operations & experience of developing
procedures, service standards for business excellence.
 Performing a wide range of People Management functions from recruiting through on-boarding, goal setting,
performance appraisal, training, competency building, resource utili zation & capacity planning, knowledge transfer.
 Attributes: Good man management skills, ability to multitask, good understanding of operational & systemic aspects
for providing complete solutions, seeking & harnessing new opportunities and creating win-wins.
 Adept with:
Strategic Technology ~ Technical/Quality Support ~ Infrastructure Management ~ Data Centre Management ~
Network Administration ~ Project Management ~ Release & Delivery Management ~ Risk Management ~
Technological Solutions ~ Resource Management ~ Client Servicing ~ Budgeting & IT Procurement ~ Resources
Management ~ Security Policies ~ Analytical Skills ~ Leadership Skills
LEADERSHIP ASSIGNMENTS
EQUINITI India Pvt. Ltd. Chennai, Since Jan’14
 Accountable for IM operation.
 Drive the entire project management activities for IT Infrastructure and development projects including
requirements gathering, analysis and final execution of projects in association with dedicated project team.
 Build and maintain healthy business relations with customers, enhancing customer satisfaction matrices by
achieving delivery & service quality norms.
 Responsible for initiating, planning, executing, monitoring and controlling projects as per stipulated schedules and
within budgeted allocations.
 Structure Project & Operations budget, defining project scope, drawing cost estimates, freezing technical aspects,
mobilizing and deploying resources to accomplish project / assigned work within agreed cost/timelines.
 Define the technical considerations and direction for the development of the external cloud infrastructure including
engineering, implementation and integration, technical services and support .
 Develop, document and maintain overall technical view of the cloud architecture.
 Conduct systems design, feasibility, and cost studies for cloud solutions; provides technical expertise/leadership in
the design and implementation of new cloud services and improvement of existing ones . Advises clients on
architecting and designing application for the cloud environment
 Maintain a continuous stream of information regarding IT projects, infrastructure availability and incidents
impacting business.
 Extensive involvement & interaction with clients at for relationship management. Regularly interact with clients on
process related issues, SLAs for for Incidents/Changes/Service requests and tried to achieve client satisfaction by
enhancing performance and ascertain areas of potential dissatisfaction.
 Effectively handle the business operations related to various projects and successfully conceptualize and implement
winning business strategies to achieve overall growth and profitability.
 Manage day-to-day operations of the process and tasks. Meeting operational s tandards by contributing
information to strategic plans and reviews.
 Implementing customer-service, productivity, quality, and security standards; resolving problems; identifying system
improvements.
 Responsible for developing the business segment in the Advanced IT solutions and Newer Technologies by
becoming partners to the international vendors.
Accountable for Technical Solutions Management, Migration Solutions for Servers, Hardware Virtualization Solutions
IBM India Pvt. Ltd. Chennai, Jun’12 to Dec’13
 Structured Project & Operations budget, defined project scope, drew cost estimates, froze technical aspects,
mobilized and deployed resources to accomplish project / assigned work within agreed cost/timelines .
 Gathered & defined business requirements while managed the risks to improve business processes and translated
the requirements into systems solution by preparing functional specifications and technical requirement document.
 Maintained cross functional coordination to ensure project complet ion within specified quality, cost and timelines
and ensured strict observance thereof including handling of project closeout
 Provided technical leadership while estimating and evaluating the effort/ schedules and managed the team and its
grievances while training team members on the project architectures.
 Involved in planning strategically and analyzing the basic requirements while setting up the technical infrastructure
of the project while reviewing the project proposals.

2.  Organized and managed resources for the project that entails creating estimates for the project, work breakdown
structure, project plan, contingency plan & schedules, identified risks within defined scope, quality, time and cost .
 Prepared the project deliverables such as product portfolio documents, project work plans, resource schedules,
resource mix analysis, project budgets, issues lists and slippage tracking schedules
 Interacted with the management, team, and associates to facilitate smooth communication to understand and
analyze the requirement and also to identify appropriate solutions for problems
 Provided guidance on the projects and its requirements to the clients over the technology, processes and
applications while updating them on the regular project related developments
 Provided technical leadership for analyzing and resolving service requests
 Held the credentials for gathering details about most common queries and technical difficulties faced by Customers
and escalating the same to the concerned authorities.
 Efficiently managed entire day-to-day activities covering wide functional areas include designing & developing the
workflow program, debugging and troubleshooting of the application.
 Actively participated in meeting for discussing the status and issues regarding the project deliverables
PREVIOUS ASSIGNMENTS
Capgemini Consulting Pvt. Ltd., Mumbai S enior Consultant May’06 - May’12
ITMicrosystems (India) Ltd., Mumbai Senior Software Engineer J an’04-Apr’06
Geologging India Ltd., Mumbai Senior Developer Sept’01-Jan’04
EDUCATION
 Executive MBA in Information Technology from Prist University in 2010
 MCA from All India Inst itute of Engineering and Management in 2002
 B.Com. from Utkal University in 1995
OTHER COURSES
 Advance Diploma in Software Technology from NIIT
 Certificate in Computing (CTC) from IGNOU
CERTIFICATIONS
 ITIL V3 Certified.
 Microsoft Certified (MCTS)| Transcript ID: 940175 | Access Code: 6ECD9DBE
TECHNICAL SKILLS
 SQL Server (2K/2005/2008), Visual Basic 6.0. Oracle Application (AP/GL), Tivoli Monitoring Tool, MS Project, Oracle
Database, UNIX Shell Script, Microsoft Dot Net, Maximo/Remedy tools
PERSONAL DETAILS
Date of Birth: 15t h May, 1974
Languages: Odiya, English & Hindi
Address: 40A, 3rd Poothottam Street, Palvanthanagal, Chennai
LIST OF PROJECTS EXECUTED IN ANNEXURE ‘A’

3. ANNEXURE ‘A’
Name Grant Thornton RIM
Duration S ince Jun’12
Database SQL Server 2000, SQL Server 2005 and SQL Server 2008
Tools Autoprome
Team Size 8
Synopsis Responsible for project discussions, weekly status for all tickets & work, SLA adherence, quality
compliance, resolving technical issues & mentoring a team of 12 SQL server database administrators.
Name Visteon Integrated Planning And Enterprise Reporting
Tools Visual Basic, Oracle App., UNIX, SQL Server-2K
Team Size 31
Synopsis Accountable for all maintenance work, monitoring, production support, workflow planning, module
distribution & problem/query resolution
Name Human Resource Management Systems
Client Price Waterhouse Cooper (PWC)
Team Size 5
Tools Visual Basic, COM, VBA, Crystal Report, SQL Server -2K
Synopsis Requirement gathering/analysis, workflow planning, module distribution & query resolution were some
of the major responsibilities
Name Multi Level Marketing Systems
Tools Visual Basic, COM+, Crystal Report, SQL SERVER-2K, Win-2K Server
Team Size 4
Synopsis Responsibilities included requirement gathering/analysis, screen design, workflow planning, module
distribution & query resolution
Name Online Logging Systems
Tools Visual Basic, Crystal Report, SQL Server-7, VBA
Team Size 3
Synopsis Involved in coding modules, testing, problem resolution & meeting deadlines
Name Time Sheet Management System
Tools Visual Basic, Crystal Report, Oracle 8i
Team Size 3
Synopsis Analysis, design coding, testing, requirement analysis & review
Name Retail Banking System (Shamrao Vithal Co-Operative Bank)
Tools Microsoft NT 4.0 as Operating System, Microsoft Visual Basic 6.0 as front -end Screen Designing,
Component Object Model COM, Data Services DLLs, Business Rules DLLs , Microsoft Transaction Server
2.0 (MTS), Microsoft SQL Server 7.0 as Database with Replication
Team Size 18
Synopsis Developed Letter-of-Credit and Locker Systems modules
Name Fixed Asset Management System
Client Ami Industries Ltd.
Team Size 3
Tools Visual Basic-6, Crystal Report, Sql-Server, Win-98
Synopsis Responsibilities included requirement gathering/analysis, screen design, workflow planning, module
distribution & query resolution