Amit Jaiswal is a business operations management professional with 19 years of experience managing operations, quality assurance, process excellence, and client relationships. He has a track record of exceeding service quality goals. Currently he is a Manager at HCL Technologies leading their Delivery Management Office, Finance, Quality Assurance, and Field Services Operations teams. Previously he held leadership roles at IBM, Fidelity Investments, Indchem Enterprises, and Srishti Software, where he gained experience in various areas including accounts, administration, and relationship management.