1. Dave Runion
1208 Mattapan Dr. Pflugerville, TX 78660 • Phone: (847) 714-2785 • Email: daverunion83@gmail.com
PROFILE
15+ years of professional experience in managing employees, schedules, and business operations with the
goal of increasing business processes and employee performance from entry level to executives.
- Facility Planning - Team Building & Recruitment
- Logistics & Mapping - Schedule Creation
- Proceduraldevelopment - Communication skills
- Analytical & Critical Thinking - Multi-site operations.
EDUCATION
Master ofBusiness Administration – Operations Management 5/2009
American Intercontinental University Hoffman Estates, IL
Bachelor ofFine Arts: Visual Communication/Digital Design 11/2007
American InterContinental University Hoffman Estates,IL
Associate ofArts in BusinessAdministration 2/2006
American InterContinental University Hoffman Estates,IL
ACHIEVEMENTS:
- Created proceduraldocumentation for newly hired employees and implemented training
sessions when required.
- Led a cross departmentalworkgroup cooperation team to establish and improve workflow
from various departments within a specific organization.
- Managed a team of over 60 remote field engineers, 6 technical team leads, and 5 regional
managers to maintain a 98% or higher service level agreement and 95% utilization.
- Conducted software training internationally to ensure functionality for global rollout of a
project management program.

2. TALENT EXPERIENCE
Delivery Management Advisor 5/2008 -Current
Dell, Inc. Round Rock, TX
 Manage team of remote engineers in the Midwest, North-East,& South-East parts of the country.
 Responsible for creating engineer’s schedule and managed day to day workload
 Dealwith short notice escalations with constant communication with upper management.
 Traveled internationally to assist with global system roll-out (ChangePoint).
Commercial Supervisor/Claims Manager 1/2006 – 2/2008
Von Sydow’s Moving & Storage Palatine, IL
 Supervised multiple moving crews to ensure timely delivery and customer satisfaction.
 Work with Supervisors to coordinate projects.
 Serve as a contact for clients and controlled major accounts.
Office Manager 2/1998 – 4/2006
King & Queen Tanning Schaumburg, IL
 Hired employees and performed general office duties such as maintaining payroll and employee
benefits.
 Secondary Key Holder, Completed mid – day cash balancing.
 Increased sales by 47% from previous fiscal year.
MILITARY
Squad Leader/Head Scribe 2/2003 – 6/2003
United States Marine Corps San Diego, CA
 Completed all medical documentation for Platoon 3070
 Worked closely with high ranking Marine Officers planning daily activities and preparing medical files for
injured Marines