Sharon White is seeking a position that allows her to positively influence an organization with her skills. She has over 15 years of experience in administrative roles such as personal assistant, executive secretary, office manager, and customer service representative. She has strong skills in Microsoft Office, customer relationship management systems, and real estate software. She is committed, adaptable, and a strong team player.

1. CURRICULUMVITAE
SHARON WHITE
Address: Al Jaffliya,Dubai ,United Arab Emirates
Mob. Num.: +917 52 8495627
Email:sharonwhite79@yahoo.com
Career Objective
To obtain a position that will provide an opportunity for me to serve with accountability and
Initiative and positively influence an organization with my vast and diversely acquired proficiency.
Summary of Skills and Qualifications
Knowledge on Windows platforms and Mac OS X operating system; knowledgeable in Office
Applications such as MS Word, PowerPoint, Excel, Outlook; proficient in ticketing/logging
tool such as CRM(Customer’s Relation Management) AND MASTERKEY (Real Estate Software); follows
directives and orders properly; can easily adapt to changes and flexible with schedule transitions;
committed , goal and solution focused; a good team player and customer oriented with attention to
detail andprecision;canworkindependentlywithminimal supervision and under pressure and able to
multi-task;good workethicsandreliable;strongleadershipandinterpersonalskills; and good customer
service skills and excellent in both oral and written English.
Work Experiences
Personal Assistant
June 5, 2016 – Present
Schon Properties
City tower 2, Sheikh zayed road
 Provide general secretarial / administration support to senior managers & Directors.
 Organising external / internal meetings attending them and taking minutes.
 Liaising with other staff regulatory authorities, suppliers and clients etc.
 Responsible for answering & screening telephone calls & face to face enquiries.
 Making appointments and arranging International travel and accommodation.
 Raising purchase orders, expense claims and arranging invoices.
 Maintaining and enhancing the working environment of the department.
 Carrying out routine administrative duties like, photocopying and filing etc.
 Writing reporting and briefing papers and making presentations.
 Dealing with incoming emails, faxes and post.
 Producing board meeting papers, agendas, and facilities for meetings.
 Promoting a professional image of the company.
 Responsible for stationery acquisition including periodicals and subscriptions.
 Involved in recruitment, budgets & accounts, managing junior staff & HR issues.

2. Executive secretary, Sales representative & Content writer
September 1, 2014 – May 16, 2016
2A IT services
Jumeirah Bay X3 bldg., Cluster X
Jumeirah lakes Towers
 Arrangingtravel,meetingsandappointments.
 Supervisingandmonitoringthe workstaff.
 Managing the day-to-dayoperationsof the office.
 Balancingoffice budgets.
 Organizingandmaintainingfilesandrecords.
 Planningandschedulingmeetingsandappointments.
 Managing projectsandconductingresearch.
 Preparingandeditingcorrespondence,reports,andpresentations.
 Providingqualitycustomerservice.
 Reviewingandimplementingthe company'shealthandsafetypolicy.
 Arrangingtrainingforstaff.
 Investigate problems,prepare reports,developsolutionsandmake recommendationsto
managementinordertoresolve customercomplaints.
 Possessenormousabilitytoeasilydiscernprospective locationbykeenintuition,tactically
convertingcoldcallstoprofitable sales.
 Abilitytosightopportunitiesthroughconsultative marketingtechniquesandexcellent
customerservice skillsthatleadto customerreferral relationship.
 Friendlynature thatbuildssoundrelationshipwithnew andexistingcustomers,enlarging
the management’scustomerdatabase.
 A well nurturedcustomerservice skillsthathelpsinprovidingeffective guidance to
customersinpurchasinggoodsthatfit theirneeds.
 Abilitytoutilizestrongpresentationskillsinmarketingandpromotingthe company’s
productsand services.
 Abilitytotake the initiative toindependentlysetpersonal goalstoachievingandexceeding
company’ssalestarget.
 Abilitytotake coldcallsand convertthemtosales.
 Abilitytomaintainandsustainasoundrelationshipwithkeydecisionmakersinthe
corporate world.
 Adequatelyknowledgeableof companypolicies,marketingstrategies,productdesignsand
functions.
 Provide historical recordsbykeepingrecordsoncustomerinquiriesandsales.
 Creatingdetaileddescriptionsforhighendbrandsdisplayedonanonline buyingwebsite.
 Updatingsocial mediamarketing.
Admin manager & Executive secretary
January 10, 2014 – April 15, 2014
Salony Creations
Sahaa Offices Block C, Downtown

3. BurjKhalifa
 Ensure all the filing is in place.
 Identify opportunities; produce leads and book appointments for the sales force with the
emphasis on high quality leads.
 Develop creative pitches and propositions aimed at specific industry sectors.
 Proactively follow up leads generated from canvassing by the account managers.
 Use of Initiative toidentifyandfollow up opportunitieswith companies who are not already on
the database.
 Manage the database to a high degree of accuracy to ensure targeted marketing activity can
take place to generate new business.
 Liase effectively with all the departments to ensure the customer requirements are met.
 Contribute to the team performance by sharing and implementing best practice ideas.
 Coordinate for events held, ensure smooth execution of events.
 Answer calls and attend to customers related to Salony Creations online products.
 Assist in organizing meetings for the Managing Director.
 Coordinate with PR and Media Activities.
 Assist in data entry to accounts.
Office Admin/Receptionist
December2, 2011 – January 2, 2014
Creatus Advertisingand DesignL.L.C.
SheikhZayed Road, Dubai , U.A.E.
Company Industry : Advertising
 Provide personal administrative supporttomanagementandthe companythroughconducting
and organizingadministrative dutiesandactivitiesincludingreceivingandhandlinginformation.
 Communicate verballyandinwritingtoanswerinquiriesandprovideinformation.
 Answeranddirectphone callstothe designateddepartmentandgive customerassistanceto
questionsorconcernsthattheymay have.
 Coordinate the flowof informationbothinternallyandexternally.
 Handle incomingmail andothermaterial
 Greetclients/customers andprovide themwithexcellentcustomerservice.
 Arrange and confirmappointments,arrange travel, prepareitinerary,tripfileandsupplies.
 Maintainschedulesandcalendars
 Carry out ad hoc activitiesasrequestedbymanagement.
 Maintainssafe andclean receptionareabycomplyingwithprocedures,rules,andregulations.
Secretary
September2011 – October 2011
SIAM YOKO CO. LTD.
Bangkok, Thailand
Company Industry : Cosmetics
 Providedafull secretarial andadministrative supportservice tothe General Manager.
 Responsible inscreeningtelephonecalls,enquiriesandrequests andhandledthemwhen
appropriate.
 Preparedandmanagedcorrespondence,reports,anddocuments.

4.  Sortedand distributedincomingcorrespondence,includingfaxes,postsandemailswithin the
department.
 Organizedandcoordinatedmeetings,conferencesandtravel arrangementsrequiredbythe
General Manager.
 Take type and distribute minutesof meetings.
Project Coordinator/Secretary
July 2010 – May 2011
The Domus Group(MMS &HelishowExhibitionsOrganizer)
SheikhZayed Road, Dubai, U.A.E.
Company Industry : Events and Exhibitions
 Receives&screensincomingcalls,seekstoresolvequeries.
 Coordinateswiththe venue managersregardingall the necessaryactivitiesneededtoobtain
required passesandpermittowork
 Coordinates,collects&submitsall the requiredorderforms,standdesignsandothertechnical
specificationsfromthe exhibitors/clientsand/orcontractorsforapproval
 Coordinateswithcontractorsforstandbuilding&dismantlingandoverall supporttocarryout
everyproject
 Monitorsand ordersoffice supplies&stationeries
 Preparesreports/correspondence withaccuracy,formattedcorrectly,free of typographical
errors.
 Establishesandmaintainsanaccurate filingsystemfor all documentswhereinfilingshouldbe
up to date,accurate and easilyretrievable.
 Maintainscustomer’sfilesinasystematicmanner,ensuringcompletion,confidentialityand
accuracy.
 Distributingemailstoconcernedparties
 Performsandcarriesout all dutiesasrequiredbythe managementprofessionally.
CustomerService Executive
August 2008 – May 2010
Eurostar CommunicationsLLC
Deira, Dubai, U.A.E.
Company Industry: Mediaand Broadcasting
 Handledtechnical issues,customercomplaints,andanswered general inquiriesregardingall pay
TV channelsinUAE inall typesof settings.
 Alsoresponsible inactivatingsubscriptionsandotheroperational tasks.
 Respondedtoe-mailsescalatedbyservice provider,subdealers&showrooms
 Providedsupportandknowledge tosubdealers&showrooms.
 Generatedtechnical andsalesreportsandsubmittingthemtothe management.
 Handledoutboundcallsforcustomerretention.
 Planned,organized,andimplementedprojectstoimprove salesandperformance of the team.
 Providedknowledge andtrainingtonew agentsinthe existingsystems,products,servicesand
businessrules.
Administrative Assistant
June 2000 – July 2008
City GovernmentofDigos
Jose Abad Santos St, Digos City,Philippines8002

5.  Encodesand retrieves informationonassignedtasks.
 Gathersnecessarydataneededtocomplete the statistical reportforthe Cityandencodesthem
afterall information are obtained.
 Follow-upsnecessarydocumentsneededforapproval.
 Attendsseminars andtrainings whennewprojectsare tobe implemented.
 Respondstocustomerquerieson-site oroverthe phone.
 Assistscustomerwiththeirconcernsandprovidesproper informationand instructionswhen
needtobe referredtoanotherdepartmentforthe resolutionof the issue.
 Assistsforesters whenconductingfieldsurvey.
 Createsitinerariesfortravel.
 Supportsotheradministrative tasksandperformsotherrelateddutiesmandatedby the Headof
Office.
PERSONAL DATA
Age:36
Date of Birth:June 10, 1979
Place of Birth: DigosCity, Davao, Philippines
Citizenship:Filipino
Religion:RomanCatholic
Availability:Canjoinimmediately
VISA Status:Cancelledvisa
LANGUAGES:
Tagalog– Native
English– Advanced:excellentcommandinspeaking,listening,readingandwritingskills
EDUCATIONAL BACKGROUND
Bachelor’sdegree insecondaryeducation - 1996- 2000
Cor JesuCollege
DigosCity,Davao,Philippines
Seminars/ Trainings / Certificates
September6,2016 – Basic recruitersession– LinkedIn
September19,2016 – Advancedrecruiter session– LinkedIn
June 5-10, 2011 – MASTERKEY, training course (Real Estate Software),Dubai, U.A.E.
December8-13, 2009 – Product Training
By: OSN,Orbit Showtime,Dubai Media City
January26-29, 2004 - Workshopon the Finalizationof DigosCityStatistical Database
By: National Statistics CoordinationBoard
WaterfrontHotel, Lanang, Davao City

6. March 20-21, 2004 - 1st Mindanao CongressonStatistics
By: MSU-IliganofTechnology(Departmentof Mathematics) in
Coordinationwith the IliganInstitute Statistical Coordinating
Council MSU-IliganInstitute ofTechnology,Iligan City
REFERENCES:
Mr. Jayesh Anirudhan
+97155 558 6502
Mr. Achraf Zouaoui
+97155 800 6766