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MERCEDES MACHETTE
- 1. MERCEDES MACHETTE 10201 HeronKey Way | Tampa, FL 33625 | 813.523.5698 mmachette@ymail.com More than 20 yearsof experience managingandpartneringwithExecutivesdailybusinesswhere myinterpersonal and organizational skillshave beenfullyutilizedtoassistwithachievingtheirprimarygoals. Strengths and Expertise: CalendarManagement Travel ArrangementsandExpense Reports MeetingLogistics Professionalism Organizational Skills CommunicationSkills Word, Excel,PowerPoint,Visio AnticipatingBusinessNeeds HealthPlan Services, Tampa, FL Executive Assistant to SVP Operations 1/16 to Present • Managementandoversightof calendarforSVPOperations proactivelyidentifyingandresolvingconflicts • LiaisonbetweenSVPOperationsand LeadershipTeam • Coordinate travel arrangementsanditinerariesasneeded • Oversee SVPOperations email pointingoutimmediate mattersanddeliverables • Processtravel expense reports • Coordinate LeadershipMeetingsandOff-Site Meetings • Oversee Receptionistpositioncoordinatingcoverage whenabsent • Update organizational charts • Special Projectsasassigned Amerigroup Corporation, Tampa, FL Executive Assistant to CEO and COO – 6/14 to 12/15 • Managementandoversightof calendarsforCEOand COO proactivelyidentifyingandresolvingconflicts • LiaisonbetweenCEOandSeniorLeadershipTeam • Coordinate travel arrangementsanditinerariesasneeded • Oversee CEO'semail pointingoutimmediatemattersanddeliverables • Processtravel expense reports • Coordinate SeniorLeadershipMeetingsandTownHallsforthe HealthPlan • Oversee Receptionistpositioncoordinatingcoverage whenabsent • Update organizational charts • Handle complaintcalls frommembers/providersandescalate forresolution • Coordinate eventsasneeded • Special Projectsasassigned Amerigroup Corporation, Tampa, FL Administrative Assistant II – 5/11 to 6/14 • Managementandoversightof calendarsforStaff Vice President of NationalCall CenterandVPof Clinical Operationsproactively identifyingandresolvingconflicts • LiaisonbetweenStaff Vice PresidentandLeadershipTeam • Coordinate travel arrangementsanditinerariesasneeded • Oversee Staff Vice President's email pointingoutimmediate matters,gatheringinformationthatiscritical incompletingsome of my assignmentsandgainingknowledge of the businessathand • ProcessTravel Expense ReportsforSVPandVP • Coordinate andattendNCCOLeadershipMeetings,NCCClinicalStaff Meetings,PlanningMeetings,Bi-WeeklyNCCStaff Meetings, TownHall Meetingswithinvites,agendas,presentations,webex andrecordminutesasneeded • MonthlyReportsandSpecial Projects • Coordinate luncheonanddinnermeetings • Provide supporttoDirectors,Managers,Supervisorsasneeded Hillsborough Community College, Tampa, FL Administrative Assistant to the Dean - 2/1 O to 5/11 • Providedsupporttothe DeanandAssistantDean • Coordinatedmeetingschedules • Order,organize andmanage office supplies • Special ProjectsasassignedandMonthlyReports Meridian Health Corporation, Red Bank, NJ Administrative Assistant- 10/07 to 07/09 • ProvidedhighlevelsupporttoVice Presidentof OperationsandVice Presidentof Nursing • Managementandoversightof calendars • Coordinatedandmanagedtravel arrangementsandprocessedexpense reports • PlanningandLogisticsof MonthlyMeetings • MonthlyReportsandSpecial Projectsasassigned Brick Board of Education - Brick, NJ Principal Assistant - 09/99 to 10/07 • ProvidedhighlevelsupporttoPrincipal andStaff • Compile,tabulate andinterpretdataandstatisticsforyearlybudget • Composedcorrespondenceandmaintainedessential files andrecordswithconfidentiality
- 2. DHL, Edison, NJ AdministrativeAssistant - 03/91 to 12/91 • ProvidedhighlevelsupporttoSalesManagerand Staff • Managementandoversightof calendar • Scheduledandorganizedmeetingsandlocations M. Tomasella & Co., Mountainside, NJ Executive Secretary -08/87 to 07 /90 • Providedhighlevelof supporttoPresidentandStaff • Managementandoversightof calendar • Scheduledandorganizedmeetingandlocations • Maintainedconfidential files • Special Projectsasassigned Union Camp Corporation, Clifton, NJ Executive Secretary - 08/82 to 08/87 • Providedhighlevelof supporttoManufacturingManager andStaff • Managementandoversightof calendar • Scheduledandorganizedmeetingandlocations • Recordedproductionfigurestomonthlyreports • UnionCorrespondence Tampa Board of Realtors, Tampa, FL Secretary/Accounting - 09/80 to 08/82 • Providedadministrativesupport • ProcessedAccountsReceivables • Data entryof billing,creditandmembershipfees Betz Business College, Tampa, FL Administrative Secretary - 08n9 to 09/80 • ProvidedadministrativesupporttoPresidentandTeam • Processedstudentenrollmentfiles Education BetzBusinessCollege,Tampa,Florida - GraduatedJune 1979, Executive SecretaryDiploma SelmaHighSchool,Selma,Alabama- Graduated1978