Memos and emails
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Memos and emails are official business communication tools that should maintain a professional tone and approach. Memos have a heading and body section, and can use a vertical or horizontal format. Emails also require professionalism, with correct spelling, punctuation, and a focused message. When creating any official document, it is important to be concise, organized, and maintain an appropriate formal style.
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The differences between formal and informal reports include tone, structure, scope, content and purpose. Another difference is that formal reports are often used in academic papers or to provide a lengthy overview of a major change or development within a business, while informal reports are used for shorter documents, such as memos and newsletters. Consequently, formal reports are more detailed than informal reports.Formal reports have a set structure: an introduction, body and conclusion. However, informal reports can be structured in any way. Formal reports also have a formal tone and use third-person narrative, while most informal reports use first- or second-person narrative. Although some informal reports use a professional tone, it is not required in many cases.
The scope of informal and formal reports is another major difference. Formal reports analyze a specific topic in great detail. On the other hand, informal reports are often very brief and only include the most relevant information.
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Memos
Business memos are formal written messages within an organization used to communicate information for a specific purpose. They can describe problems, request information, contain proposals, explain policies, and more. Memos allow organizations to communicate efficiently without meetings. Effective memos are clear, concise, focused on a single theme, and use an informal tone. Memos have a standardized format including a heading with date, recipient, sender, and subject, as well as an opening, body, and closing section. They differ from letters in that letters are for external communication while memos are for internal use and follow a specific format.
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Memos
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ObjectivesDistinguish between formal reports a.docx
Objectives
Distinguish between formal reports and proposals.
Identify elements of informal and formal proposals
Conduct research by generating primary data and collecting secondary data
Apply standards for evaluating research material from a variety of sources
Apply the writing process to formal reports
Develop a report work plan for a formal report
Identify elements of formal reports and document sources
Draw conclusions and develop recommendations from report data.
Types of reports
Proposals
Announcing the work to be done
Formal Report
Completion of the work
Proposals
Proposals suggest solutions to problems.
The direct approach is most commonly used.
The goal is to persuade readers to follow, agree to, or approve of a request for action, business, or funding.
Proposals
Introduction:
Overview
Scope
Qualifications
Start and completion dates
Previous work completed
1st Section
Proposals
Background:
Problem details
Purpose and goal
Client needs and benefits
Proposal, Method, Schedule:
Detailed solutions:
Product or service
Feasibility
Procedure and timeframe
Project timeline
Costs/Budget:
Cost breakdown
2nd Section
Proposals
Staffing, Qualifications:
Expertise and credentials
Resources/facilities
Benefits:
Benefits or advantages to the reader
2nd Section
Proposals
Request for Authorization:
Expiry date for the proposal
Request for permission to proceed
Additional information
3rd Section
Formal Report
Front matter
Body
Back matter
Formal Report
Copy of the Request for Proposals
Cover letter
Title page
Table of contents
List of figures
Executive summary
Front matter
Formal Report
Copy of the Request for Proposals
Cover letter
Title page
Table of contents
List of figures
Executive summary
Front matter
Formal Report
Title Page
Refer to sample title page on Moodle
Table of Content
Refer to sample table of content on Moodle
List of Figures / List of Tables
Only if your report has more then 5 figures or tables combined.
Front matter
Formal Report
Front matter
Formal Report
Front matter
Formal Report
Executive Summary or Abstract:
One page summary of highlights (10% of report length)
Non-technical language (executive summary)
Technical language (abstract)
Give complete overview of report
Highlights conclusions and recommendations
Front matter
1/3
Subject Matter
Include the problem statement
Method of Analysis + Topics covered
1/3 Conclusion
Summarize your findings relevant for your recommendations
Set the stage for recommendations
1/3 Recommendations
You may use bullet points for these.
Must relate to the problem statement
Your own interpretation
Formal Report
Front matter
Formal Report
This report provides an analysis and evaluation of the current and prospective profitability, liquidity and financial stability of Outdoor Equipment Ltd. Methods of analysis include trend, horizontal and vertical analyses as well as .
THE ECOLOGY OF BUSINESS REPORTS
The document discusses the components and types of business reports. It begins by defining business reports as factual accounts used to guide decision-making. It then outlines various ways of classifying reports, such as by regularity (routine vs special), subject matter (informative, evaluative, analytical), formality (formal vs informal), and outlook (memos, letters, short vs long reports). The document also describes the typical components of analytical/technical reports, including background, objectives, methodology, data analysis, findings, and summary/conclusions. It emphasizes the importance of clear presentation and interpretation of data and implications for the intended audience.
Lecture 5 - Writing a project report
The document provides guidance on writing an effective project report. It should include an introduction, project plan, design process, recommendations, and conclusion. Key sections are the problem statement, objectives, methods, results, and lessons learned. Visuals like diagrams and screenshots can support the written content. Precision, clear structure, and referencing sources properly are important for professionalism and credibility.
Report writing
This document provides an overview of report writing. It defines a report as a statement of the results of an investigation or matter where definite information is required. Report writing is an essential skill for professionals in many fields as reports aim to clearly and succinctly inform readers. The document outlines the common structures of reports, including cover letters, titles, executive summaries, introductions, bodies, conclusions, and appendices. It also discusses the process of report writing, including planning, collecting and organizing information, considering the audience, and finishing touches. Reports differ from essays in their objective to present information rather than arguments.
Chapter 9Informal Reports1Today’s AgendaInform.docx
Chapter 9
Informal Reports
1
Today’s Agenda
Informational and analytical reports
Direct and indirect organization
Informal and formal styles
Report formats
Effective headings
Data and research
Today’s Agenda
Informational and analytical reports
Direct and indirect organization
Informal and formal styles
Report formats
Effective headings
Data and research
Reporting in the Workplace
Status of tasks, projects, and work in progress.
Oral, e-mail messages, PDF files, or slide decks.
Three Main Purposes of Business Reports
Convey
information
1
Here’s info for
you.
Answer questions
2
Here’s your answer.
Solve problems
3
Here’s one solution.
5
Characteristics
of Business Reports
Report
Functions
Organizational Strategies
Direct
Indirect
Analytical reports
Informational reports
i
Informational Reports
i
Present data
without analysis or recommendations
Are routine and often periodic
Analytical Reports
Provide data or findings, analyses, and conclusions
May also supply recommendations
Intend to persuade readers
Today’s Agenda
Informational and analytical reports
Direct and indirect organization
Informal and formal styles
Report formats
Effective headings
Data and research
Recommendation Reports
Include a discussion of pros, cons, and costs.
Direct Strategy
Explain the problem or need briefly.
Announce the recommendation, solution, or action concisely and
with action verbs.
Explain more fully the benefits of the recommendation or steps necessary to solve the problem.
Conclude with a summary specifying the recommendation and necessary action.
Recommendation Reports
Discuss alternative solutions, beginning with the least likely to succeed.
Indirect Strategy
Refer to the problem in general terms in the subject line or title.
Describe the problem or need your recommendation addresses.
Use specific examples, supporting statistics, and authoritative quotations to lend credibility.
Recommendation Reports
Ask for authorization to proceed, if necessary.
Indirect Strategy
Present the most promising alternative (your recommendation) last.
Show how the advantages of your recommendation outweigh its disadvantages.
Summarize your recommendation. Specify the action it requires,
if appropriate.
Today’s Agenda
Informational and analytical reports
Direct and indirect organization
Informal and formal styles
Report formats
Effective headings
Data and research
Report Writing Style
Conversational language
Informal
Style
Friendly, casual tone
First-person pronouns, contractions
Shorter sentences, familiar words
Report Writing Style
Absence of humor, figures of speech, “editorializing”
Formal
Style
Emphasis on objectivity, accuracy, fairness
Professional distance between writer and reader
May use third person
(“the researcher”) and passive voice
Your Group Project: Should it be…
□ Informational □ Analytical □ Recommendation
□ Direct Strategy □ Indirect Strategy
□ Formal Writing Style.
Stages of report writing
Introduction. State what your research/project/enquiry is about. ...
Methodology. State how you did your research/enquiry and the methods you used. ...
Findings/results. Give the results of your research. ...
Discussion. Interpret your findings. ...
Conclusions and recommendations. ...
References.
Analytical and Informational Reports.pptx
Reports serve two main functions: to inform or to analyze. Informational reports simply present facts without analysis, while analytical reports provide data, analysis, and conclusions or recommendations. Reports can take different formats depending on their length, audience, and purpose - for example, short informal reports within an organization may use a memo format, while longer formal reports for external audiences use a manuscript format. The writing process involves analyzing the problem and audience, planning research, organizing findings, drafting the report, and revising. Style ranges from informal to formal depending on the context and purpose of the report.
Types of technical reports
This document discusses different types of technical reports. It begins by identifying the purpose and importance of reports in business. It then describes various informal reports, including blank forms, pre-formatted reports, memos, and letters. Common types of informal reports include field trip reports, progress reports, status reports, periodic reports, and troubleshooting reports. The document concludes by discussing formal reports, noting their structure typically includes preliminary sections like a cover memo, title page, table of contents, and abstract, as well as the main body and end matter.
Types of technical reports
The document discusses different types of technical reports, including informal reports and formal reports. It describes various informal report formats like blank forms, pre-formatted forms, interoffice memorandums, and letters. It also discusses different types of informal reports like field trip reports, progress reports, status reports, periodic reports, feasibility reports, and troubleshooting reports. For formal reports, it outlines the typical three-part structure including preliminary information, body, and end matter. It provides guidance on style elements like completeness, uncluttering, impartiality and interest to ensure effective report writing.
prof Elective Technical Report Writing.ppt
The document defines report writing and discusses why reports are needed. It states that reports are formal statements that contain facts, record findings, and present results and recommendations. Reports are designed to convey useful information to readers in an organized manner. The document then discusses various elements that should be included in a report such as the title, abstract, table of contents, introduction, methodology, results, conclusion, and references. It explains that the purpose, audience, topic, and message should determine a report's format and style. Finally, it distinguishes between formal and informal reports and provides examples of different types of technical reports.
Business reports
This document provides an overview of business reports, including their definition, classification, and typical structure. It discusses the key parts of long formal reports, such as prefatory parts like the cover, title page, and table of contents. It also discusses supplemental parts like the appendix and bibliography. The document outlines different ways to classify reports based on their function, subject matter, formality, origin, and frequency. Finally, it provides guidance on outlining the report, using visual aids like headings and graphics, and properly referencing sources.
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PLANNING/WRITING/COMPLETING REPORTS(Progress Report)
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E-commerce refers to business conducted over the Internet and World Wide Web. It involves the buying and selling of goods and services, as well as servicing customers and collaborating with business partners digitally. E-commerce lowers costs and product cycle times for businesses while allowing for faster customer response and improved service quality. It comes in various forms depending on whether transactions are business-to-business, business-to-consumer, etc. and whether aspects are purely digital or involve some physical elements.
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Electronic commerce (e-commerce) involves conducting business transactions electronically over the internet. It has evolved from early electronic funds transfer and electronic data interchange between businesses in the 1970s-1980s to the widespread use of the world wide web for online shopping (B2C) and business transactions (B2B) in the 1990s. E-commerce provides advantages like increased sales, decreased costs, and access to new markets, but also challenges around technologies changing rapidly, calculating return on investment, and cultural/legal issues. Key elements of e-commerce include infrastructure, software, security, payment systems, and transaction processing.
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The document discusses building a legal framework for e-commerce and outlines several key issues and approaches. It notes fundamental changes from internet technologies, questions around identity and location, and whether law acts as an enabler or constraint. It also discusses different forms of regulation like non-discrimination laws, emerging customs, censorship approaches, and precedents from international space and sea laws. International aspects around applicable laws, comparative advantage, and mutual recognition are examined.
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An e-commerce test validates that an e-commerce portal is functioning correctly by allowing a normal browser session to navigate the site, select a product, add it to the cart, log in if needed, validate the user information, validate each step of the checkout process, enter test payment information to avoid charges, validate the successful order feedback, and end the recording.
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eCommerce provides several benefits for businesses. It allows purchasing to become more efficient by automating transactional tasks, reducing inventory levels, and providing information to customers and suppliers quickly with no marginal costs. eCommerce also simplifies administration and creates opportunities for incremental revenues without additional costs. While it may reduce some purchasing head counts over time by automating low-value purchases, eCommerce really revolutionizes rather than eliminates the purchasing function by enabling strategic sourcing capabilities.
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Communications Mining Series - Zero to Hero - Session 1
みなさんこんにちはこれ何文字まで入るの？40文字以下不可とか本当に意味わからないけどこれ限界文字数書いてないからマジでやばい文字数いけるんじゃないの？えこ...
みなさんこんにちはこれ何文字まで入るの？40文字以下不可とか本当に意味わからないけどこれ限界文字数書いてないからマジでやばい文字数いけるんじゃないの？えこ...
Memos and emails
- 1. Memos and emails Official business messages Professional approach