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




A report is the formal writing up of a
project or a research investigation
A report has clearly defined sections
presented in a standard format, which are
used to tell the reader what you did, why
and how you did it and what you found
Reports differ from essays because they
require an objective writing style which
conveys information clearly and concisely
 1.

Define the report purpose.
 2. Analyze the intended
audience.
 3. Determine what data is
needed to solve the problem
or make a decision.
1.ORGANIZED
2.WELL-SUPPORTED
3.USEFUL
collected by the researcher to solve a
specific problem.
 researchers have more control over its
accuracy, completeness, objectivity, and
relevance.
Three (3) main methods of primary data
collection:
1. Survey
2. Observation
3. Experimentation

PUBLISHED:
- internet resources
- journal, magazines, and newspaper articles
- books
- brochures and pamphlets
- technical reports
UNPUBLISHED:
- company records (reports and
communications)
- legal documents ( e.g. court records)
- personal files (e.g. expense records)
- Medical records
1.Authority
2.Accuracy and Reliability
3.Purpose / Objectivity
4.Coverage
5.Currency
 1.

What was the purpose of the
study?
 2. How was the data collected?
 3. How was the data analyzed?
 4. How consistent is the
 data with that from
 other studies.
 5. How old is the data
SURVEY - data collection method that
gathers information through
questionnaires, telephone or email
inquiries, or interviews.
QUESTIONNAIRE – a written instrument
with questions to obtain information
from recipients and is considered the
most frequently used method in business
research.
Ask only for information that is not easily available
elsewhere.
 Have a purpose for each question.
 Use precise wording so that no question can
possibly be misunderstood.
 Use neutrally worded questions and deal with only
one topic per question.
 Ensure that the response choices are both
exhaustive and mutually exclusive.
 Be careful about asking sensitive questions, such as
information about age, salary, or morals.
 Pilot-test your questionnaire on a few people to
check that all questions function as intended.






Arrange the questions in some logical
order.
Arrange the alternatives for each questions
in some logical order – such as numerical,
chronological, or alphabetical.
Give the questionnaire a descriptive title,
provide whatever directions are necessary,
and include instructions for returning the
questionnaire.



Use an easy-to-answer format.
To increase the likelihood that your target
audience will cooperate and take your
study seriously, ensure that your
questionnaire has a professional
appearance: use simple and attractive
format and proofread carefully.
1.When information can be
provided easily and quickly.
2.When the target audience is
homogeneous.
3.When sufficient time is
available.
Convert your raw data ( notes, copies of
journal articles,
Completed questionnaires, recordings of
interviews, and
web links) into information – meaning
facts, statistics,
and conclusions – that will help the
reader of your report
make decision.




Constructing Tables
Table – is an orderly arrangement of data
into columns and rows. It represents the
most basic form of statistical analysis and is
useful for showing a large amount of
numerical data in a small space. With a
table you can show numerical data in a
more efficient and interesting way than
with narrative text.
Preparing Charts


It is one of the most challenging and arguably
the most important of the business
communication.



PROCESS IN WRITING A REPORT:
1. Planning
2. Drafting
3. Revising
4. Proofreading
 Microsoft Word

 PowerPoint
 Excel
1. TIME –organize your report by time only
when it is important for the reader to know
the sequence of events.
2. LOCATION – appropriate for simple
informational reports, may be the most
efficient way to present the data by
discussing topics according to their
geographical location.
3. IMPORTANCE – for the busy reader, the
most efficient organizational plan may be to
have the most important topic first, followed
in order by topics of decreasing importance.
4. Criteria – for most logical organization, for
most analytical and recommendations
reports. By focusing on the criteria, you help
the reader to the same conclusion you
reached.
EXAMPLE:
FINDING: 65% of employees use Facebook during
company time.
CONCLUSION: Employees are wasting time at
work.
RECOMMENDATION: We should establish a
social media policy.




Choose direct plan for most business
reports
(conclusions and recommendation first)
Indirect style – when your audience may
be resistant to your conclusions and
recommendations or when the topic is so
complex that the reader needs detailed
explanations to understand your
conclusions.
OUTLINE – is a useful step to help you plan
which points are to be covered, in what
order they will be covered and how the
topics relate to the rest of the report.
HEADING – help your reader and give your
report unity and coherence. It breaks the
long report and refocus the reader’s
attention.
 TALKING HEADING – identify not

only the topic but also the major
conclusion.
 GENERIC HEADING – identify only
the topic without giving the
conclusion.
Your final report is the only way your
audience know how much time or effort
you dedicated to the project.
Drafting the body:
- Introduction
- The findings
- Summary / Conclusions and
Recommendations





INTRODUCTION – sets the stage for
understanding the findings.
FINDINGS – major contribution of the
report and make up the largest section. It
discuss and interpret relevant primary and
secondary data you gathered.
SUMMARY/CONCLUSION &
RECOMMENDATIONS – length of the
summary depends on the length and
complexity of the report.







Title Page
Cover Letter / Memo
Executive Summary
Table of Contents
Appendix
References






Tone
Pronouns
Verb Tense
Emphasis and Subordination
Coherence
 Reasons:
1. To avoid accusations of plagiarism.
2. To give credit to the originator of

information.
3. To demonstrate the validity of our
work with credible sources.
4. To instruct readers where to find
additional information.
Revising

Producing

Proofreading

Distributing
Organization

Style and
Tone

Readability

Content

Clarity

Conciseness
Design
Elements

Production
Work

Computer
Resources

Audience
Expectations
Type of
Report

Prefatory Elements

Type of
Company

Textual Elements
Needs of
Audience

Supplementary Elements

Length of
Report
Proposal Cover

Title Fly

Title Page

Table of Contents

List of Illustrations

Request for Proposal

Executive Summary Transmittal Document
Introduction
Body
Closing
Appendixes

Bibliography
Index
Inconsistencies

Errors and Omissions

Missing Components
Physical

Electronic

Web-Based


People write progress reports to keep interested
parties informed about what has been done on a
project and about what remains to be done. As a
result the tone should be serious and respectful.
Even though progress reports are often in the form
of a memo, the writer should be careful to write
formal, standard prose. Progress reports represent
not only the writer's work but the writer's
organizational and communication skills. Progress
reports can be structured in several ways. The
following suggested pattern helps the writer cover
essential material.






If the progress report is a memo, it should
contain the following standard elements:
• Date: Date the memo is sent
• To: Name and position of the reader
• From: Name and position of the writer
• Subject: A clear phrase that focuses the
reader's attention on the subject of the
memo


Because the reader is busy, get right to the point.
Imagine you are meeting the reader in the hall, and
you say, "I wanted to talk to you about this." Use
the same strategy for the first line of the memo's
body. Try saying out loud, "I wanted to tell you
that" and then start writing whatever comes after
that prompt. Often such a sentence will begin
something like this:"Progress on setting up the new
program in testing is going very well." If there is a
request somewhere in the memo, make it explicitly
up front; otherwise, your reader may miss it.


Usually in the same paragraph as the purpose
statement, the writer gives the reader
some background information. If the occasion
demands a written progress report instead of
a quick oral report, it is probably the case that
the reader needs to be reminded of the
details. Tell the reader what the project is and
clarify its purpose and time scale. If there have
been earlier progress reports, you might make
a brief reference to them.


The next section of a progress report explains
what work has been done during the
reporting period. Specify the dates of the
reporting period and use active voice verbs to
give the impression that you or you and
your team have been busy. You might
arrange this section chronologically (following
the actual sequence of the tasks being
completed), or you might divide this section
into subparts of the larger project and report
on each subpart in sequence. Whatever
pattern you use, be consistent.


If the reader is likely to be interested in the
glitches you have encountered along the
way, mention the problems you have
encountered and explain how you have
solved them. If there are problems you
have not yet been able to solve, explain
your strategy for solving them and give tell
the reader when you think you will have
them solved.


Specify the dates of the next segment of
time in the project and line out a schedule
of the work you expect to get accomplished
during the period. It is often a good idea to
arrange this section

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PLANNING/WRITING/COMPLETING REPORTS(Progress Report)

  • 1.
  • 2.    A report is the formal writing up of a project or a research investigation A report has clearly defined sections presented in a standard format, which are used to tell the reader what you did, why and how you did it and what you found Reports differ from essays because they require an objective writing style which conveys information clearly and concisely
  • 3.  1. Define the report purpose.  2. Analyze the intended audience.  3. Determine what data is needed to solve the problem or make a decision.
  • 5.
  • 6. collected by the researcher to solve a specific problem.  researchers have more control over its accuracy, completeness, objectivity, and relevance. Three (3) main methods of primary data collection: 1. Survey 2. Observation 3. Experimentation 
  • 7. PUBLISHED: - internet resources - journal, magazines, and newspaper articles - books - brochures and pamphlets - technical reports UNPUBLISHED: - company records (reports and communications) - legal documents ( e.g. court records) - personal files (e.g. expense records) - Medical records
  • 8. 1.Authority 2.Accuracy and Reliability 3.Purpose / Objectivity 4.Coverage 5.Currency
  • 9.
  • 10.  1. What was the purpose of the study?  2. How was the data collected?  3. How was the data analyzed?  4. How consistent is the  data with that from  other studies.  5. How old is the data
  • 11. SURVEY - data collection method that gathers information through questionnaires, telephone or email inquiries, or interviews. QUESTIONNAIRE – a written instrument with questions to obtain information from recipients and is considered the most frequently used method in business research.
  • 12. Ask only for information that is not easily available elsewhere.  Have a purpose for each question.  Use precise wording so that no question can possibly be misunderstood.  Use neutrally worded questions and deal with only one topic per question.  Ensure that the response choices are both exhaustive and mutually exclusive.  Be careful about asking sensitive questions, such as information about age, salary, or morals.  Pilot-test your questionnaire on a few people to check that all questions function as intended. 
  • 13.    Arrange the questions in some logical order. Arrange the alternatives for each questions in some logical order – such as numerical, chronological, or alphabetical. Give the questionnaire a descriptive title, provide whatever directions are necessary, and include instructions for returning the questionnaire.
  • 14.   Use an easy-to-answer format. To increase the likelihood that your target audience will cooperate and take your study seriously, ensure that your questionnaire has a professional appearance: use simple and attractive format and proofread carefully.
  • 15. 1.When information can be provided easily and quickly. 2.When the target audience is homogeneous. 3.When sufficient time is available.
  • 16. Convert your raw data ( notes, copies of journal articles, Completed questionnaires, recordings of interviews, and web links) into information – meaning facts, statistics, and conclusions – that will help the reader of your report make decision.
  • 17.   Constructing Tables Table – is an orderly arrangement of data into columns and rows. It represents the most basic form of statistical analysis and is useful for showing a large amount of numerical data in a small space. With a table you can show numerical data in a more efficient and interesting way than with narrative text. Preparing Charts
  • 18.
  • 19.  It is one of the most challenging and arguably the most important of the business communication.  PROCESS IN WRITING A REPORT: 1. Planning 2. Drafting 3. Revising 4. Proofreading
  • 20.  Microsoft Word  PowerPoint  Excel
  • 21. 1. TIME –organize your report by time only when it is important for the reader to know the sequence of events. 2. LOCATION – appropriate for simple informational reports, may be the most efficient way to present the data by discussing topics according to their geographical location.
  • 22. 3. IMPORTANCE – for the busy reader, the most efficient organizational plan may be to have the most important topic first, followed in order by topics of decreasing importance. 4. Criteria – for most logical organization, for most analytical and recommendations reports. By focusing on the criteria, you help the reader to the same conclusion you reached.
  • 23. EXAMPLE: FINDING: 65% of employees use Facebook during company time. CONCLUSION: Employees are wasting time at work. RECOMMENDATION: We should establish a social media policy.
  • 24.   Choose direct plan for most business reports (conclusions and recommendation first) Indirect style – when your audience may be resistant to your conclusions and recommendations or when the topic is so complex that the reader needs detailed explanations to understand your conclusions.
  • 25. OUTLINE – is a useful step to help you plan which points are to be covered, in what order they will be covered and how the topics relate to the rest of the report. HEADING – help your reader and give your report unity and coherence. It breaks the long report and refocus the reader’s attention.
  • 26.  TALKING HEADING – identify not only the topic but also the major conclusion.  GENERIC HEADING – identify only the topic without giving the conclusion.
  • 27. Your final report is the only way your audience know how much time or effort you dedicated to the project. Drafting the body: - Introduction - The findings - Summary / Conclusions and Recommendations
  • 28.    INTRODUCTION – sets the stage for understanding the findings. FINDINGS – major contribution of the report and make up the largest section. It discuss and interpret relevant primary and secondary data you gathered. SUMMARY/CONCLUSION & RECOMMENDATIONS – length of the summary depends on the length and complexity of the report.
  • 29.       Title Page Cover Letter / Memo Executive Summary Table of Contents Appendix References
  • 31.  Reasons: 1. To avoid accusations of plagiarism. 2. To give credit to the originator of information. 3. To demonstrate the validity of our work with credible sources. 4. To instruct readers where to find additional information.
  • 32.
  • 36. Type of Report Prefatory Elements Type of Company Textual Elements Needs of Audience Supplementary Elements Length of Report
  • 37. Proposal Cover Title Fly Title Page Table of Contents List of Illustrations Request for Proposal Executive Summary Transmittal Document
  • 42.
  • 43.  People write progress reports to keep interested parties informed about what has been done on a project and about what remains to be done. As a result the tone should be serious and respectful. Even though progress reports are often in the form of a memo, the writer should be careful to write formal, standard prose. Progress reports represent not only the writer's work but the writer's organizational and communication skills. Progress reports can be structured in several ways. The following suggested pattern helps the writer cover essential material.
  • 44.      If the progress report is a memo, it should contain the following standard elements: • Date: Date the memo is sent • To: Name and position of the reader • From: Name and position of the writer • Subject: A clear phrase that focuses the reader's attention on the subject of the memo
  • 45.  Because the reader is busy, get right to the point. Imagine you are meeting the reader in the hall, and you say, "I wanted to talk to you about this." Use the same strategy for the first line of the memo's body. Try saying out loud, "I wanted to tell you that" and then start writing whatever comes after that prompt. Often such a sentence will begin something like this:"Progress on setting up the new program in testing is going very well." If there is a request somewhere in the memo, make it explicitly up front; otherwise, your reader may miss it.
  • 46.  Usually in the same paragraph as the purpose statement, the writer gives the reader some background information. If the occasion demands a written progress report instead of a quick oral report, it is probably the case that the reader needs to be reminded of the details. Tell the reader what the project is and clarify its purpose and time scale. If there have been earlier progress reports, you might make a brief reference to them.
  • 47.  The next section of a progress report explains what work has been done during the reporting period. Specify the dates of the reporting period and use active voice verbs to give the impression that you or you and your team have been busy. You might arrange this section chronologically (following the actual sequence of the tasks being completed), or you might divide this section into subparts of the larger project and report on each subpart in sequence. Whatever pattern you use, be consistent.
  • 48.  If the reader is likely to be interested in the glitches you have encountered along the way, mention the problems you have encountered and explain how you have solved them. If there are problems you have not yet been able to solve, explain your strategy for solving them and give tell the reader when you think you will have them solved.
  • 49.  Specify the dates of the next segment of time in the project and line out a schedule of the work you expect to get accomplished during the period. It is often a good idea to arrange this section