1. Meghan R. Leonard B.S., M.P.H.
Telephone: (770) 363-6940 Email: MGondron@gmail.com
SUMMARY OF QUALIFICATIONS
Able to learn and master processes quickly
Meet and exceed personal and organizational goals
Thorough task completion and attention to detail
Maintains a professional and positive attitude under all situations
Proficient with Microsoft Office
PROFESSIONAL EXPERIENCE
MARIETTA EYE CLINIC: Marietta, GA 04/2016-10/2016
Douglasville Office Manager & Supervisor of Specialty Vision Services
Interim Marketing Manager
Implemented, directed, and optimized daily site operations
Comprehensive knowledge of team responsibilities and productivity standards
Demonstrated excellent customer service
Ensured all departmental performance standards were met
Met operational budget requirements
Collaborated with physicians and teams to ensure efficient clinic flow
Managed and ordered clinical, medical, and administrative supplies for the site
Supervised the LASIK, Dry Eye, and Low Vision division of the practice
Trainer for new coordinator of Specialty Vision Services
Performed LASIK patient counselling and booking of pre-op appointments
Managed social media sites for online marketing
Monitored company's online reputation and presence
Remained flexible, resourceful, and proactive in all patient/coworker interactions
Exhibited strong project management skills
MARIETTA EYE CLINIC: Marietta, GA 08/2015-06/2016
Coordinator, Specialty Vision Services
Increased LASIK surgery growth/revenue by 94.2% during tenure as coordinator
Counseled patients, booked appointments, scheduled LASIK refractive surgeries, and Dry Eye procedures
Elective services liaison
Trained satellite office employees to answer appointment inquiries and counsel LASIK patients
Acted as the LASIK and Dry Eye resource for field staff and clients
Coordinated and scheduled all LASIK services in coordination with doctors and clinical staff
Developed and executed external and internal marketing for LASIK and Dry Eye services
Coordinated training sessions and refresher courses for LASIK and Dry Eye teams
Developed and disseminated educational materials for patients for LASIK and Dry Eye Services
Managed lead software and follow-ups with inquiring patients
Worked with clinical team in managing inventory for LASIK and Dry Eye supplies on a weekly basis
Monthly reports for number of LASIK leads and surgeries performed
Exhibited strong facilitation and project management skills
Managed social media sites for all facets of the practice
2. MARIETTA EYE CLINIC: Marietta, GA 10/2014-08/2015
Marketing Assistant & LASIK Counselor
Assisted the Director of Practice Development with projects, programs, events, and outreach incentives
Assisted in planning of internal and external practice events
Assisted with gathering data for comparison analysis
Data entry of various weekly reports
Monitored company’s online reputation and presence
Managed social media sites for all facets of the practice
Created informative marketing content for all social media facets
Assisted with proofing and editing practice website
Provided back-up support for LASIK and cosmetic services
Assisted with patient counsel, elective services, appointment booking and surgery scheduling
Trained satellite office associates in consultation functions
WILLIE RAE’S: Marietta, GA 06/2003-10/2014
Restaurant Manager and Lead Bartender
Managed wait-staff schedules for 20+ employees on a weekly basis
Managed inventory levels using FIFO methodology
Maintained A/R for bar business, along with verifying nightly check-outs for wait-staff
Mentor for staff, and trainer of new employees
SUTTON LAW GROUP: Marietta, GA 04/2011-08/2012
File Clerk
Maintained and updated all client files
Assisted co-workers with daily tasks
Administrative tasks
Maintained office inventory
Contributed wherever and whenever needed
EDUCATION
MERCER UNIVERSITY SCHOOL OF MEDICINE: Macon, GA 08/2011-05/2013
Master of Public Health Cumulative GPA: 3.8
President’s List Recipient
Dean’s List Recipient
Mercer Public Health Association Member
Georgia Public Health Association Member
Internship: Cobb and Douglas Public Health Department
Capstone: Assessment of Underage and Youth Binge Drinking in Cobb County
KENNESAW STATE UNIVERSITY: Kennesaw, GA 08/2005-05/2009
Bachelor of Science in Psychology Cumulative GPA: 3.3
Minor in Criminal Justice & Sociology
Dean’s List Recipient
Psychology Club Scholarship Recipient
Horatio Alger Scholarship Recipient