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Meghan R. Leonard B.S., M.P.H.
Telephone: (770) 363-6940 Email: MGondron@gmail.com
SUMMARY OF QUALIFICATIONS
 Able to learn and master processes quickly
 Meet and exceed personal and organizational goals
 Thorough task completion and attention to detail
 Maintains a professional and positive attitude under all situations
 Proficient with Microsoft Office
PROFESSIONAL EXPERIENCE
MARIETTA EYE CLINIC: Marietta, GA 04/2016-10/2016
Douglasville Office Manager & Supervisor of Specialty Vision Services
 Interim Marketing Manager
 Implemented, directed, and optimized daily site operations
 Comprehensive knowledge of team responsibilities and productivity standards
 Demonstrated excellent customer service
 Ensured all departmental performance standards were met
 Met operational budget requirements
 Collaborated with physicians and teams to ensure efficient clinic flow
 Managed and ordered clinical, medical, and administrative supplies for the site
 Supervised the LASIK, Dry Eye, and Low Vision division of the practice
 Trainer for new coordinator of Specialty Vision Services
 Performed LASIK patient counselling and booking of pre-op appointments
 Managed social media sites for online marketing
 Monitored company's online reputation and presence
 Remained flexible, resourceful, and proactive in all patient/coworker interactions
 Exhibited strong project management skills
MARIETTA EYE CLINIC: Marietta, GA 08/2015-06/2016
Coordinator, Specialty Vision Services
 Increased LASIK surgery growth/revenue by 94.2% during tenure as coordinator
 Counseled patients, booked appointments, scheduled LASIK refractive surgeries, and Dry Eye procedures
 Elective services liaison
 Trained satellite office employees to answer appointment inquiries and counsel LASIK patients
 Acted as the LASIK and Dry Eye resource for field staff and clients
 Coordinated and scheduled all LASIK services in coordination with doctors and clinical staff
 Developed and executed external and internal marketing for LASIK and Dry Eye services
 Coordinated training sessions and refresher courses for LASIK and Dry Eye teams
 Developed and disseminated educational materials for patients for LASIK and Dry Eye Services
 Managed lead software and follow-ups with inquiring patients
 Worked with clinical team in managing inventory for LASIK and Dry Eye supplies on a weekly basis
 Monthly reports for number of LASIK leads and surgeries performed
 Exhibited strong facilitation and project management skills
 Managed social media sites for all facets of the practice
MARIETTA EYE CLINIC: Marietta, GA 10/2014-08/2015
Marketing Assistant & LASIK Counselor
 Assisted the Director of Practice Development with projects, programs, events, and outreach incentives
 Assisted in planning of internal and external practice events
 Assisted with gathering data for comparison analysis
 Data entry of various weekly reports
 Monitored company’s online reputation and presence
 Managed social media sites for all facets of the practice
 Created informative marketing content for all social media facets
 Assisted with proofing and editing practice website
 Provided back-up support for LASIK and cosmetic services
 Assisted with patient counsel, elective services, appointment booking and surgery scheduling
 Trained satellite office associates in consultation functions
WILLIE RAE’S: Marietta, GA 06/2003-10/2014
Restaurant Manager and Lead Bartender
 Managed wait-staff schedules for 20+ employees on a weekly basis
 Managed inventory levels using FIFO methodology
 Maintained A/R for bar business, along with verifying nightly check-outs for wait-staff
 Mentor for staff, and trainer of new employees
SUTTON LAW GROUP: Marietta, GA 04/2011-08/2012
File Clerk
 Maintained and updated all client files
 Assisted co-workers with daily tasks
 Administrative tasks
 Maintained office inventory
 Contributed wherever and whenever needed
EDUCATION
MERCER UNIVERSITY SCHOOL OF MEDICINE: Macon, GA 08/2011-05/2013
Master of Public Health Cumulative GPA: 3.8
 President’s List Recipient
 Dean’s List Recipient
 Mercer Public Health Association Member
 Georgia Public Health Association Member
 Internship: Cobb and Douglas Public Health Department
 Capstone: Assessment of Underage and Youth Binge Drinking in Cobb County
KENNESAW STATE UNIVERSITY: Kennesaw, GA 08/2005-05/2009
Bachelor of Science in Psychology Cumulative GPA: 3.3
 Minor in Criminal Justice & Sociology
 Dean’s List Recipient
 Psychology Club Scholarship Recipient
 Horatio Alger Scholarship Recipient

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Meghan.Leonard.Resume.2016

  • 1. Meghan R. Leonard B.S., M.P.H. Telephone: (770) 363-6940 Email: MGondron@gmail.com SUMMARY OF QUALIFICATIONS  Able to learn and master processes quickly  Meet and exceed personal and organizational goals  Thorough task completion and attention to detail  Maintains a professional and positive attitude under all situations  Proficient with Microsoft Office PROFESSIONAL EXPERIENCE MARIETTA EYE CLINIC: Marietta, GA 04/2016-10/2016 Douglasville Office Manager & Supervisor of Specialty Vision Services  Interim Marketing Manager  Implemented, directed, and optimized daily site operations  Comprehensive knowledge of team responsibilities and productivity standards  Demonstrated excellent customer service  Ensured all departmental performance standards were met  Met operational budget requirements  Collaborated with physicians and teams to ensure efficient clinic flow  Managed and ordered clinical, medical, and administrative supplies for the site  Supervised the LASIK, Dry Eye, and Low Vision division of the practice  Trainer for new coordinator of Specialty Vision Services  Performed LASIK patient counselling and booking of pre-op appointments  Managed social media sites for online marketing  Monitored company's online reputation and presence  Remained flexible, resourceful, and proactive in all patient/coworker interactions  Exhibited strong project management skills MARIETTA EYE CLINIC: Marietta, GA 08/2015-06/2016 Coordinator, Specialty Vision Services  Increased LASIK surgery growth/revenue by 94.2% during tenure as coordinator  Counseled patients, booked appointments, scheduled LASIK refractive surgeries, and Dry Eye procedures  Elective services liaison  Trained satellite office employees to answer appointment inquiries and counsel LASIK patients  Acted as the LASIK and Dry Eye resource for field staff and clients  Coordinated and scheduled all LASIK services in coordination with doctors and clinical staff  Developed and executed external and internal marketing for LASIK and Dry Eye services  Coordinated training sessions and refresher courses for LASIK and Dry Eye teams  Developed and disseminated educational materials for patients for LASIK and Dry Eye Services  Managed lead software and follow-ups with inquiring patients  Worked with clinical team in managing inventory for LASIK and Dry Eye supplies on a weekly basis  Monthly reports for number of LASIK leads and surgeries performed  Exhibited strong facilitation and project management skills  Managed social media sites for all facets of the practice
  • 2. MARIETTA EYE CLINIC: Marietta, GA 10/2014-08/2015 Marketing Assistant & LASIK Counselor  Assisted the Director of Practice Development with projects, programs, events, and outreach incentives  Assisted in planning of internal and external practice events  Assisted with gathering data for comparison analysis  Data entry of various weekly reports  Monitored company’s online reputation and presence  Managed social media sites for all facets of the practice  Created informative marketing content for all social media facets  Assisted with proofing and editing practice website  Provided back-up support for LASIK and cosmetic services  Assisted with patient counsel, elective services, appointment booking and surgery scheduling  Trained satellite office associates in consultation functions WILLIE RAE’S: Marietta, GA 06/2003-10/2014 Restaurant Manager and Lead Bartender  Managed wait-staff schedules for 20+ employees on a weekly basis  Managed inventory levels using FIFO methodology  Maintained A/R for bar business, along with verifying nightly check-outs for wait-staff  Mentor for staff, and trainer of new employees SUTTON LAW GROUP: Marietta, GA 04/2011-08/2012 File Clerk  Maintained and updated all client files  Assisted co-workers with daily tasks  Administrative tasks  Maintained office inventory  Contributed wherever and whenever needed EDUCATION MERCER UNIVERSITY SCHOOL OF MEDICINE: Macon, GA 08/2011-05/2013 Master of Public Health Cumulative GPA: 3.8  President’s List Recipient  Dean’s List Recipient  Mercer Public Health Association Member  Georgia Public Health Association Member  Internship: Cobb and Douglas Public Health Department  Capstone: Assessment of Underage and Youth Binge Drinking in Cobb County KENNESAW STATE UNIVERSITY: Kennesaw, GA 08/2005-05/2009 Bachelor of Science in Psychology Cumulative GPA: 3.3  Minor in Criminal Justice & Sociology  Dean’s List Recipient  Psychology Club Scholarship Recipient  Horatio Alger Scholarship Recipient