Mary Gieschen has over 40 years of experience in healthcare including as a registered nurse, medical transcriptionist, quality analyst, and customer support. She has extensive skills in medical coding, EMR systems, website creation, and communication. She created quality review programs, trained other analysts, and received high performance reviews and bonuses for her work.

1. MARY GIESCHEN 3908 West Marseilles Drive
Mequon, WI 53092
262-573-8317
meqmare@gmail.com
PROFESSIONAL QUALITY ANALYST
ACHIEVEMENTS ● Created quality review program.
● Provided QA feedback via email, edited documents and monthly
newsletter.
● Resolved multiple client issues, often earning praise from clients
and peers for my efforts.
● Collaborated with software engineers to build electronic medical
record.
● Trained QA analysts.
● Contributed to outstanding customer service.
● Received quarterly performance bonuses based on client
satisfaction and retention.
● Received outstanding performance reviews.
MEDICAL
• Active Wisconsin Registered Nurse license.
• Triage needs of critically ill patients.
• Assess needs of hospital unit and delegate tasks to peers
• Proficient in standards of care.
• Proficient on current on medical and surgical therapies.
• Compliant with all HIPAA guidelines.
• Supported families during stressful times.
ORGANIZATION
• Created 12-provider clinic template library for overseas
transcriptionists streamlining data identification process.
• Presented weekly inservice class to co-workers.
• Created, organized, publicized, and obtained financial support for
community outreach project at church.
• Published cohesive marketing materials for church.
• Website creation using Fat Cow, GoDaddy, and Google platforms.
• Typing proficiency of 75 WPM.
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2. SKILLS
• Website creation using Fat Cow, GoDaddy, and Google platforms.
• Epic, Practice Fusion and McKesson EMRs.
• Typing proficiency of 75 WPM.
• Experience with C++ and Notepad++.
• Excel.
• Proficient in written communication.
• Power Point.
• Google Analytics.
• ICD-9 diagnostic codes.
• CPT coding.
WORK SMARTMD CORPORATION
HISTORY Quality Analyst/Customer Support
September 2010 to August 2016
EXPRESS SCRIBE
Medical Transcription
2007 to August 2010
MEDASSURANT
Chart Review/Coding Analysis
2005 to 2007
ST. MARY’S HOSPITAL – MILWAUKEE CAMPUS
Staff Nurse III – Surgical Intensive Care
1980 to 2000
EDUCATION DEACONESS HOSPITAL SCHOOL OF NURSING – MILWAUKEE, WI
1974 to 1977 – Professional Nursing Diploma
MARTIN LUTHER HIGH SCHOOL – GREENDALE, WI
1970 to 1974
REFERENCES Upon request.
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