This is the presentation on m-Commerce applications and its use in information system.
Outline of presentation:
Introduction
History
Overview
Services and Applications
CLOs(Class Learning Objective of Managing Information of Business)
Advantages
Disadvantages
Challenges and issues of mCommerce - ecommerce solution providerVineela Kanapala
Mobile use is increasing exponential which has given a boost to mCommerce. mCommerce is trending and growing at very rapid speed. However this faces few challenges. This presentation covers issues and challenges of mCommerce.
- What is mCommerce
- mCommerce flow
- Advantages of mCommerce
- Disadvantages of mCommerce
- Challenges of mCommerce
- Issues of mCommerce
Ref - www.ifour-consultancy.com/ecommerce-solutions.aspx
What Is E-Commerce ?
What Is M-Commerce ?
Why Mobile Commerce?
Evolution Of Mobile Payments
Mobile Commerce: Beyond e-commerce
Mobile Payment Gateway Integration
Key Issues in Mobile Commerce
Diagrams
A research study on the aspects of purchasing behaviour by Nasseth Nilar and Chrishankar Janathanan.
Research focuses on Telecommunication operator: Dialog Plc in Sri Lanka.
Digitalization: A Challenge and An Opportunity for BanksJérôme Kehrli
Today’s banking industry era is strongly defined by a word - digital. The urgency to act is only getting severe each day. Banks using digital technologies to automate processes, improve regulatory compliance, and transform the customer experience may realize a profit upside of 40% or more, while laggards that resist digital innovation will be punished by customers, financial markets, regulators, and may see up to 35% of net profit eroded, according to a McKinsey analysis.
The vital question to answer is, do we get digitalization right? Why is it getting extremely urgent to digitize?
Challenges and issues of mCommerce - ecommerce solution providerVineela Kanapala
Mobile use is increasing exponential which has given a boost to mCommerce. mCommerce is trending and growing at very rapid speed. However this faces few challenges. This presentation covers issues and challenges of mCommerce.
- What is mCommerce
- mCommerce flow
- Advantages of mCommerce
- Disadvantages of mCommerce
- Challenges of mCommerce
- Issues of mCommerce
Ref - www.ifour-consultancy.com/ecommerce-solutions.aspx
What Is E-Commerce ?
What Is M-Commerce ?
Why Mobile Commerce?
Evolution Of Mobile Payments
Mobile Commerce: Beyond e-commerce
Mobile Payment Gateway Integration
Key Issues in Mobile Commerce
Diagrams
A research study on the aspects of purchasing behaviour by Nasseth Nilar and Chrishankar Janathanan.
Research focuses on Telecommunication operator: Dialog Plc in Sri Lanka.
Digitalization: A Challenge and An Opportunity for BanksJérôme Kehrli
Today’s banking industry era is strongly defined by a word - digital. The urgency to act is only getting severe each day. Banks using digital technologies to automate processes, improve regulatory compliance, and transform the customer experience may realize a profit upside of 40% or more, while laggards that resist digital innovation will be punished by customers, financial markets, regulators, and may see up to 35% of net profit eroded, according to a McKinsey analysis.
The vital question to answer is, do we get digitalization right? Why is it getting extremely urgent to digitize?
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Casa del corazón. Sociedad Española de Cardiología
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Dr. Carlos Guijarro Herráiz, Hospital Universitario Fundación Alcorcón, Madrid.
Se muestra la evolución que ha sufrido la empresa a través del tiempo para mantenerse como líder en el mercado. Además, se destacan las ventajas competitivas que ha implementado para su éxito
"Mobile Commerce is any transaction, involving the transfer of ownership or rights to use goods and services, which is initiated and completed by using mobile (Cell-phone, PDA, Smart-phone) access to mobile communication networks over different technologies” .
ABSTRACT: The purpose of this research paper is to analyse the significant growth of Mobile commerce in India. The significant growth of M-commerce application is remarkable in India. More and more consumer is transferring to M-commerce to achieve better and fast transaction into market. M-commerce is complex in nature and includes changing procedure in market. Mcommerce is emerging level in India. The astounding rate growth in mobile penetration in India, higher mobile technology and networking is coming day by day. Now a mobile phone is not only use for text SMS or phone call but also be used for many other activities like browsing of internet chatting or other virtual activities
E-Commerce and mobile technologiesDepartment of Informat.docxsagarlesley
E-Commerce and mobile technologies
Department of Information Technology Management
Management Information Systems – BA60274 H2
Group Presentation
Uday Akkineni (544244)
Shirisha Nagula (546320)
Praveen Kodali (547076)
Under the guidance of
Dr. Sunny.O.Onyiri
Table of Contents
Introduction
Why Use of E-Commerce and Mobile Technologies
Little History on E-Commerce and Mobile Technologies
The Process of E-Commerce and Mobile Technologies
Types of E-Commerce and Types of Devices
Benefits of Mobile Technology
Pros of E-Commerce
Conclusion
References and Citations
Introduction
E-Commerce in words is a process of a purchase/selling of goods and services.
In other words, it comprises of trading entity related to economic values such as goods, information or financial items between peripheral to services.
Mobile technology is a portable technology which runs on operating system which is optimized for mobile computing.
Mobile phones are being directly used by many business/E-Commerce industries in online.
WHY USE OF E-COMMERCE
E-Commerce technology has a very good customer experience which is essential to emerging sales.
Some business units are now planning to create a revolution using the digital experiences where the delivery is more quick and simplifying the procedures.
These technologies now has a very easy access to global market because at any point of time the world encourages new inventions and discoveries that are expected from E-Commerce industry.
There are few benefits with E-Commerce which provides secure market share, low entry cost.
Why use of mobile technologies
Mobile technologies has there steady advancements in their field with more exploring areas where the thoughts were impossible previously.
With the adventure of mobile, many mobile companies had a significant growth which they turned out into some biggest companies.
Mobile technology allows targeted marketing/E-Commerce firms to track behavior of every mobile application user to drive conversion rates.
Also, mobile technologies offers many personalization features which are very convenient to the users which make the business to grow as big as they are now.
History of e-commerce
Back in 1970’s, there is a methodology called Electronic Funds Transfer which is used by the bankers to exchange the money in the secure networks.
In early 1980’s, the technology changed to Electronic Data Interchange introducing E-Commerce in the companies which is widely used by the business.
Late 1990’s, the World Wide Internet made easy technology for the daily information publishing.
After this innovation, the scale of economies was pretty good and quite cheap to do business and to diverse activities of business.
History of mobile technologies
In 1973 Motorola was the first company to introduce Hand Held Mobile.
In present days, mobile phones have been integrated as a part of human life, the firms are working pretty hard to bring new features to the users.
E-Commerce mobile ap ...
Smart mobility in the financial sector has helped financial institutions to reach millions of customers through mobile services. Mobility adoption has helped financial industry to provide enhanced services to their customers like mobile banking, mobile money, mobile payment of utility bills, and much more.
Mobile Money Business Track: understanding the Model and MarketArief Gunawan
Left without intervention, mobile money transfers of various forms will continue to proliferate, and product innovation will continue, albeit at different rates and in different directions around the world. Global interoperability, however, would offer significant value to customers and ensure the mobile ecosystem delivers value and scale into this service.
This course will describe by placing mobile operators at the heart of remittances, Mobile Money Transfer has the potential to catalyze the whole mobile financial services market, incorporating mobile payments, mobile banking and mobile transfers.
Mobile Money Business Track: understanding the Model and Market (1 day)
=================================================
Accessing Pay Buy Mobile Model
- NFC M-Payment services
- Proposition
- Ecosystem and Value chain
- Pay-Buy-Mobile Business Models
- Mobile NFC Technical Guidelines
Accessing Mobile Money Transfer
- Introduction to the Remittance Market
- The Opportunity for Mobile in Money Transfer
- Mobile Money Transfer as a Mobile Financial Services Market Catalyst
- Mobile Banking Vendor Analysis
A NEED FOR PEER-TO-PEER STRONG LOCAL AUTHENTICATION PROTOCOL (P2PSLAP) IN MOB...IJNSA Journal
Mobile phones are considered to be the most common devices in history of humankind. They have involved in financial transaction such as mobile banking and mobile payment, which include sensitive information. Public key cryptography is the proven solution that can provide secure transaction at every point of interaction in mobile banking value chain. This paper proposes a need for peer-to-peer Strong Local Authentication Protocol (p2pSLAP) for Mobile Banking Transaction that implements a peer-to-peer architecture to provide local authentication mechanism between the customer and the agent. It employs public key infrastructure (PKI).
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In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
The Indian economy is classified into different sectors to simplify the analysis and understanding of economic activities. For Class 10, it's essential to grasp the sectors of the Indian economy, understand their characteristics, and recognize their importance. This guide will provide detailed notes on the Sectors of the Indian Economy Class 10, using specific long-tail keywords to enhance comprehension.
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4. Copyright2013-2014
Introduction
What is Commerce
Commerce is a division of trade or production which deals with
the exchange of goods and services from producer to final consumer.
It comprises the trading of economic value such as goods,
services, information, or money between two or more entities.
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What is E-Commerce
Commonly known as Electronic Marketing.
It consist of buying and selling goods and services over an
electronic system such as the internet .
E-Commerce is the purchasing, selling and exchanging goods and
services over computer networks (internet) through which transaction
or terms of sale are performed Electronically.
Contd.
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What is m-Commerce:
m-Commerce is also known as Mobile Commerce.
M-Commerce is the buying and selling of goods and services
through wireless handheld devices.
M-Commerce is the process of paying for services using a mobile
phone or personal organizer.
Contd.
7. Copyright2013-2014
Mobile Commerce Services were first delivered in 1997, when the
first two mobile-phone enabled Coca Cola vending machines were
installed in the Helsinki area in Finland.
The M-Commerce server developed in late 1997 by Kevin Duffey
at Logica.
Since the launch of the iPhone, mobile Commerce has moved
away from SMS systems and into actual applications.
History
8. Copyright2013-2014
M-Commerce is the ability to conduct Commerce using a mobile
device such as:
1. Smart Phone
2. Personal Digital Assistant(PDA)
Overview
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Mobile Commerce from the Customer‘ s point of view
The customer wants to access information, goods and services any
time and in any place on his mobile device.
He can use his mobile device to purchase tickets for events or
public transport, pay for parking, download content and even order
books and CDs.
He should be offered appropriate payment methods.
Contd.
10. Copyright2013-2014
Mobile Commerce from the Provider`s point of view
The future development of the mobile telecommunication sector
is heading more and more towards value-added services. Analysts
forecast that soon half of mobile operators‘ revenue will be earned
through mobile Commerce.
Innovative service scenarios will be needed that meet the
customer‘s expectations and business models that satisfy all
partners involved.
Contd.
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Services and Applications
Mobile ticketing
Mobile Money Transfer
Content purchase and delivery
Information services
Mobile banking
Location Based Services
Mobile Purchase
Mobile marketing and advertising
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Mobile Ticketing:
Mobile Ticketing is the process where the customers can order,
pay for, obtain and validate tickets from any location and at any
time using Mobile phones .
Tickets can be booked and cancelled on the mobile device with
the help of simple application downloads.
Delivery of tickets to mobile phones can be done in the form of a
SMS or by a MMS.
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Mobile Tickets can be purchased in a variety of ways
including online, via text messaging or in a secure mobile
application.
Mobile Ticketing is used in many applications like:
1. Airline ticketing
2. Cinema ticketing
3. Railway & Bus ticketing
4. Concert/Event ticketing
5. Consumer voucher distribution
Ex: Bookmyshow, irctc,
redbus etc.
Contd.
15. Copyright2013-2014
Mobile Money Transfer:
Mobile Money Transfer refers to payment services which are
performed by using a mobile phone.
By using this service we can transfer money from one person to
other by using a mobile phone.
Ex: ICICI bank has started IMPS - Interbank Mobile Payment
Service. It is an interbank electronic instant mobile money transfer
service through mobile phones.
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Content Purchase and Delivery:
Mobile content purchase and delivery mainly consists of the sale
of ring-tones, wallpapers, and games for mobile phones.
The convergence of mobile phones, portable audio players, and
video players into a single device is increasing the purchase and
delivery of full-length music tracks and video.
The download speeds available with 4G networks make it possible
to buy a movie on a mobile device in a couple of seconds.
Ex: zedge, djpunjab etc.
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Information Services:
A wide variety of information services can be delivered to mobile
phone users in much the same way as it is delivered to PCs. These
services include:
News
Stock quotes
Sports scores
Traffic reporting
Ex: Times of India, Cricbuzz, Accuweather etc.
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Mobile Banking:
Banks and other financial institutions use mobile Commerce to
allow their customers to access account information and make
transactions, such as purchasing stocks, remitting money, receive
notifications, transfer money to other banks.
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Mobile Banking Services are:
1. Mini-statements and checking of account history
2. Checking the balance
3. Recent transactions
4. PIN provision, Change of PIN and reminder over the Internet
5. Cash-in, cash-out transactions on an ATM
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Location Based Services:
The location of the mobile phone user is an important piece of
information used during Mobile Commerce or m-Commerce
transactions.
Knowing the location of the user allows for location-based services
such as:
1. Local discount offers
2. Tracking and monitoring of people
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Mobile Purchase:
Catalog merchants can accept orders from customers
electronically, via the customer's mobile device.
In some cases, the merchant may even deliver the catalog
electronically, rather than mailing a paper catalog to the
customer.
Consumers making mobile purchases can also receive value-
add upselling services and offers.
Some merchants provide mobile web sites that are customized
for the smaller screen and limited user interface of a mobile
device.
Ex: Flipkart, Amazon, Jabong etc.
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Mobile Marketing and Advertising:
Companies have reported that they see better response from
mobile marketing campaigns than from traditional campaigns.
The primary reason for this is the instant nature of customer
decision-making that mobile apps and websites enable.
The consumer can receive a marketing message or discount
coupon and, within a few seconds, make a decision to buy and go
on to complete the sale - without disrupting their current real-
world activity.
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CLO-1:Information System
• Wide variety of information can be transferred to mobile phones.
• How m-commerce helps customers:-
1. News
2. Sports updates
3. Different business stocks
4. Mobile banking e.g. cash in and cash out statements
5. Local discount offers
• How m-commerce helps companies:-
1. Tracking and monitoring of customer
2. Feasible data availability about customer
3. Mobile marketing and advertisement
4. Online sales of products
5. Easy for the company to keep the financial records of the company
6. Keeping record of customer buying behavior
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Relationship between Business strategy and
Information System:
• Understand the buyer’s value chain, and the impact of the seller’s product on it.
• Determine the purchasing criteria of the buyer.
• To know about possible sources of uniqueness in the firm’s value chain.
• Identify the cost of these sources of uniqueness.
• Choose the value creating activities
• Test the chosen differentiation strategy for sustainability.
• Identify the cost drivers of each value activity and see how they interact.
• Determine the relative costs of competitors and the sources of cost differences.
CLO-2:
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The most important element when dealing with m-commerce is security issues
and how it can be made safe for customers to feel comfortable when using
mobile phones, so in order to attract as many customers it is needed to be
insured the quality of the security level provided.
However, it’s absolutely crucial to insure the safety of all kind of m-commerce
transaction special those that involve:
-money transactions
-data theft (hacking of m-banking password)
CLO-3:Information Security
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Advantages
m-Commerce is beneficial for both type of businesses-large scale and small scale.
The mobile users are increasing day by day, so through m-Commerce business gets
large and growing market place for wild range of goods and services.
1. Cover wide distance : Mobile is the only technology which has now become
necessary for any person in social and business life than computers. So, it is easy to
reach users through m-Commerce.
2. Consumer deals : As more users use m-Commerce, there are lots of companies
that use m-Commerce sites to reach them by giving different and better deals in
comparison of their competitor.
3. Savings : Companies try to reach to the consumer directly through m-
Commerce, so users have no need to go far to the store physically and at the end it
saves user’s time and money.
4. Easy to use : There is no need of skilled consumer. Buyers can just have a look
on thousands of items on their cell phones and choose what they require.
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Disadvantages
Every invention has its own merits and demerits. It is applicable in this m-
Commerce business also.
1. Smart phone limitation : Mobile has no big screen like desktop or laptops, so
sometimes users tired to navigate more and more to choose just one item from
thousands. It affects shopping rates.
2. Habituate : Every new technology has some problem at the starting phase.
Here m-Commerce is new application, so sometimes people avoid to change
which are rapidly change. As they are habituate to buy products from e-
Commerce.
3. Risk factor : Each business has its own risk. Same Mobile commerce is the
growing field and a lot of investment in this field can become risky. Because
technology change day by day. Moreover, there less security in wireless
network, so in data transfer hacking chances are more.
4. Connectivity : Mobile commerce needs high speed connectivity of 3G.
Otherwise it is become hectic for user to go through entire product purchase
process.