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1 of 21
Focussed on importance of:
•Quality
•Service
•Cleanliness
•Value
Expansion of Menu
CSR Activities
World Wide store
•New Employees were not enough trained
•Poor Customer Service
•Dirtier Restaurants
•New healthier competitors like Subway
popped up
•In the early 2000s,customers taste also
started to change
• Product launches like pizza, the arch
deluxe, fajitas didn’t connect with
customers.
Plan to Win
•Plan to win Strategy helped to refocus on
•offering a better,high quality consumer
Experience
5 Ps
Creating Brand Equity
•McDonald’s also set about becoming favorite
destination for drinks
•It Bought higher quality beans,used better
Equipments and filtered its water
•Offered different products in different
regions depending on the demand
•Served premium salads and apple slices
instead of french fries
•Dismissed claims of mystery meat
Change in Strategy
•Targetted teenagers with introduction of $1
menu
•Added more snacks,Wi-Fi,Warm Paint colors
and flat screen Tvs
Change in Strategy
•From 2003 to 2006 revenues increased by
33 percent
•One of the two company whose share
price rose during worldwide recession
•Today McDonald’s increases it’s consumer
base through global growth and product
expansion
•It’s current campaign “I’m Lovin it seems
to connect with large consumer base
Risks
•New competitors like Taco Bell,Pizza Hut
•Changing customer taste and life style
with people preferring healthier foods
•Rising energy prices and spiking costs for
key product ingredients
•Foundation of McDonald’s
•Strategies
•Expansion of menu and stores
•Drawbacks of Expansion
•Plan to Win
•Creating Brand Identity and Brand Equity
•Changing Strategies
•Increased Revenue
•Risks
This presentation is created by Somesh Bhardwaj of Heritage Institute
of Technology during a marketing Internship under
Prof.Sameer Mathur,IIM Lucknow

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Mcdonalds

  • 1.
  • 2.
  • 3.
  • 4.
  • 5. Focussed on importance of: •Quality •Service •Cleanliness •Value
  • 9. •New Employees were not enough trained •Poor Customer Service •Dirtier Restaurants •New healthier competitors like Subway popped up
  • 10. •In the early 2000s,customers taste also started to change • Product launches like pizza, the arch deluxe, fajitas didn’t connect with customers.
  • 11. Plan to Win •Plan to win Strategy helped to refocus on •offering a better,high quality consumer Experience
  • 12. 5 Ps
  • 13.
  • 14. Creating Brand Equity •McDonald’s also set about becoming favorite destination for drinks •It Bought higher quality beans,used better Equipments and filtered its water
  • 15. •Offered different products in different regions depending on the demand •Served premium salads and apple slices instead of french fries •Dismissed claims of mystery meat Change in Strategy
  • 16. •Targetted teenagers with introduction of $1 menu •Added more snacks,Wi-Fi,Warm Paint colors and flat screen Tvs Change in Strategy
  • 17. •From 2003 to 2006 revenues increased by 33 percent •One of the two company whose share price rose during worldwide recession
  • 18. •Today McDonald’s increases it’s consumer base through global growth and product expansion •It’s current campaign “I’m Lovin it seems to connect with large consumer base
  • 19. Risks •New competitors like Taco Bell,Pizza Hut •Changing customer taste and life style with people preferring healthier foods •Rising energy prices and spiking costs for key product ingredients
  • 20. •Foundation of McDonald’s •Strategies •Expansion of menu and stores •Drawbacks of Expansion •Plan to Win •Creating Brand Identity and Brand Equity •Changing Strategies •Increased Revenue •Risks
  • 21. This presentation is created by Somesh Bhardwaj of Heritage Institute of Technology during a marketing Internship under Prof.Sameer Mathur,IIM Lucknow