McDonald's began in 1940 as a barbecue restaurant operated by the McDonald brothers in California. It was reorganized in 1948 as a hamburger stand using production line principles. In 1955, Ray Kroc franchised McDonald's from the brothers and established it as the world's first McDonald's restaurant. Over the following decades, McDonald's grew to over 34,000 restaurants globally by focusing on consistency, innovation, resiliency, and maintaining goodwill while delivering quality, service, cleanliness, and value. However, challenges include health concerns, competition, and maintaining its core values during expansion.
This mini case based on McDonald's is prepared and presented by Arnav Das, IIT Kharagpur under the guidance of Prof. Sameer Mathur, IIM Lucknow during a Marketing Internship.
What does top brands sell is not merely their product, but also their brand power in terms of brand equity.
This brand power is earned by value, trust, consistent service etc.
This mini case based on McDonald's is prepared and presented by Arnav Das, IIT Kharagpur under the guidance of Prof. Sameer Mathur, IIM Lucknow during a Marketing Internship.
What does top brands sell is not merely their product, but also their brand power in terms of brand equity.
This brand power is earned by value, trust, consistent service etc.
This a presentation made on case study of Mc Donald's by Aswin Shankharan (myself) of VIT vellore during my marketing management internship under prof Sameer mathur of IIM lucknow on winter 2017.
Case Study of the world's leading fast-food restaurant chain McDonald's. References: Marketing Management by Kotler. Created by Kandukuri Sai Omkar during a marketing internship under Prof. Sameer Mathur
A case study on McDonald's created by Krishna Kumar Bajoria, MMMUT, during an internship with Prof. Sameer Mathur, IIM Lucknow.
PS: Animations and voice-over used
This presentation is based on McDonald Case Study which is created under the guidance of Professor Sameer Mathur ,during Marketing Management internship under him.
Mc donald's customer loyalty programs and customer relationship managementKartik Mehta
McDonald's is the world's leading food service retailer with more than 33,000 restaurants in 118 countries serving more than 67 million customers each day.
Ownership and management:
–NothernIndia-VikramBakshi'scompany Connaught Plaza Restaurants
–Western India-Amit Jatiathat is HardcastleRestaurants
McDonald's worldwide is well known for the high degree of respect for the local culture of each market it operates in.
In line with this respect for local culture, India is the first country in the world where McDonald's does not offer any beef or pork items.
This a presentation made on case study of Mc Donald's by Aswin Shankharan (myself) of VIT vellore during my marketing management internship under prof Sameer mathur of IIM lucknow on winter 2017.
Case Study of the world's leading fast-food restaurant chain McDonald's. References: Marketing Management by Kotler. Created by Kandukuri Sai Omkar during a marketing internship under Prof. Sameer Mathur
A case study on McDonald's created by Krishna Kumar Bajoria, MMMUT, during an internship with Prof. Sameer Mathur, IIM Lucknow.
PS: Animations and voice-over used
This presentation is based on McDonald Case Study which is created under the guidance of Professor Sameer Mathur ,during Marketing Management internship under him.
Mc donald's customer loyalty programs and customer relationship managementKartik Mehta
McDonald's is the world's leading food service retailer with more than 33,000 restaurants in 118 countries serving more than 67 million customers each day.
Ownership and management:
–NothernIndia-VikramBakshi'scompany Connaught Plaza Restaurants
–Western India-Amit Jatiathat is HardcastleRestaurants
McDonald's worldwide is well known for the high degree of respect for the local culture of each market it operates in.
In line with this respect for local culture, India is the first country in the world where McDonald's does not offer any beef or pork items.
This case study depicts the history of McDonald's, its Market Reach and fall and strategies the Restaurant chain had adopted to stay relevant in this constantly fluctuating economy.
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
1. N
No body can do
it better than
“Nobodycan doit
betterthan”
2. Contents
• Time Travel
• Recognize this brand?
• Current Scenario
• Reasons for Brand positioning
• Competitors
• Why I’m lovin’it?
• Future
• Q&A’s
• Reducing Risks
• Summary
• Disclaimer
3. Time Travel
• It was founded in 1940, as a barbecue
restaurant operated by Richard and
Maurice McDonald, in San Bernardino
, California.
• In 1948, they reorganized their business
as a hamburger stand, using production
line principles.
• In 1955 Ray Kroc franchised it from
McDonald brothers and named it
“McDonald’s” World’s first McDonald
Restaurant
4.
5.
6. • From 2003-2006 revenues increased 33
percent and share price soared 170 percent.
• In 2012 McDonald experience
record revenues of $27 billion.
10. Consistency
It doesn't matter if you're visiting a McDonald's in California or Connecticut,
America or Australia – you're going to have a similar experience
wherever you are.
Innovation
Innovation stemming from responsiveness to customers and franchisees has
played a big role in McDonald's fending off stagnation over the years.
Resiliency
But perhaps the biggest reason McDonald’s has been a success for so long is
its ability to weather storms.
Maintaining Goodwill
When controversies arise, having goodwill with consumers can help any company
weather the storm.
Brand Equity
It has maintained its brand image over the years
14. "To deliver sustained growth, we have to attract more customers, more
often," CEO Steve Easterbrook said.
McDonald’s will accelerate its deployment of ordering kiosks in 2017
under a long-term growth plan unveiled during its Company Investor
Day presentation.
The company plans to have approximately 2,500 "Experience of the
Future" restaurants by the end of 2017. The initiative leverages the
convenience and technology of kiosk ordering and table service,
increasing functionality of the mobile app.
15.
16. •The core values are reflected in their outlet, pricing
and employees.
•Core values include quality, cleanliness , service and
value.
•In 2002 the company lost its focus during expansion
but it learnt from its mistake.
•Even after so many years it tries to stick to their
core model without much experimenting.
What are McDonald’s core
brand value ?
Have these changed over the years?
17. Brand equity has grown because of
• Exceptional brand elements.
• Quality of service and cleanliness it offers.
• Affordability of products for every age.
McDonald serves demographically to a wide range
of customers of every age e.g a premium M size
burger in France and a Bacon Roll breakfast
sandwich in United States
How has McDonald grown its brand equity over the years ? Has McDonalds
changed in different economic times or in different parts of the world ?
18. • Fierce Competition from other local
food chains.
• Shutting down of outlets.
• Criticized as low paid jobs so there
are
chances of falling short of man
power.
• Not been able to serve with quality
and
service it is know for.
• Health conscious consumers may
move
to other brands offering healthier
options
What risks do you think
McDonald’s will face in the future?
19. Reducing Risks
Introducing healthier
items in the menu.
Reducing Risks
Slimming the menu and
focusing on
customization.
Controlled expansion will
keep focus on core brand
values and undiluted
quality of products.
20. • Started in 1955 McDonald’s is the leading fast food chain
with more than 34,000 restaurants in 119 countries.
• During 1960’s and 1970’s,Kroc led McDonald’s growth
domestically and internationally but always reinforced the
importance of quality , service, cleanliness and value.
• In 1974,McDonald’s opened the Ronald McDonald's House, a
charitable cause to help children with leukemia.
• The company lost focus and direction as it added as many as
2,000 new restaurants a year . New employees weren’t
trained enough , which led to poor customer service and
dirtier restaurants.
• Innovative marketing campaign along with good quality and
affordability of services and products will help in expansion.
• Need to introduce healthier eating options in accordance
with the market segment.
• Today , McDonald's increase its customers base through
global growth and product expansion
Summary
21. DISCLAIMER
Created by Kanishk Dwivedi Harcourt Butler
Technical University , Kanpur during a
marketing internship by Prof.Sameer Mathur,IIM
Lucknow