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When you have a pretty decent idea about your research questions and models, it’s time to start thinking 
about how you want to design your research study.

Like finding the perfect outfit, it all depends on the occasion, the time of the day, etc
A perfect cocktail dress is not your ideal outfit for working in a daycare center. A sparkly suit is perfect for the 
dance floor but awkward for work. 
Likewise, there’s no such a thing as a perfect design for all studies. It all depends on what you’re trying to 
accomplish. 




                                                                                                                        1
There are many definitions of research design. Research design is the blueprint for fulfilling research 
objectives and answering questions. Its essentials include 1) an activity and time‐based plan, 2) a plan based 
on the research questions, 3) a guide for selecting sources and types of information, 4) a framework for 
specifying the relationships among the study’s variables, and 5) a procedural outline for every research 
activity.

The key issue here is why and how are you going to conduct your research. 

We spent a lot of time clarifying the research questions and objectives. This is because the design of your 
research depends critically upon your questions and objectives. Ask a different research question, and you 
may have to change your design. Explanatory/predictive studies also require very different designs from 
reporting/descriptive studies




                                                                                                                  2
Assuming that your proposed research topic is approved by the instructor, the next step in the research 
process is to figure out a plan for collecting data, and a plan for obtaining the right sample. 
After we have a plan, we will create the materials, or instruments, that we need for data collection, and 
actually go out and collect the data. This process of collecting/analyzing empirical data and drawing 
conclusions based on the data is the hallmark of scientific research.




                                                                                                             3
How will I conduct my study? I may decide to study the situation of a particular bright student of mine who 
dropped college in her second year to pursue a full job at the Bank of New York Mellon  (yes, real case). I 
could explain what she went through and how she decided to go for the job because of her financial 
struggles. I could write my findings and I would have what is called “A Case Study” On the other hand I could 
mail a survey to the home address of all students who dropped college asking “Name the main reason why 
you dropped college: a) economic problems b) unsatisfactory college experience c) family issues d) other 
(explain)” and I would be following a “Survey Strategy” and I could even think of an “experiment” I could ask 
the administration to raise tuition in 20% next year to see if the number of college dropouts at Carlow 
increases (I may prove my point but I would probably lose my job in the process ☺).

This slide is a list of different research designs. It shows the most popular designs but it’s by no means an 
exhaustive list

These designs differ along several dimensions which are summarized on the next slide




                                                                                                                 4
Your textbook discusses a few more descriptors. Here are the seven categories we focus on




                                                                                            5
The degree to which the research question has been crystallized or structured is the first descriptor of 
research design. There are two options. 
•Exploratory studies are used when the research question is still fluid or undetermined. The goal of 
exploration is to develop hypotheses or questions for future research. 
•Formal studies are used when the research question is fully developed and there are hypotheses to be 
examined. 

Your group project usually is a mixture of exploratory and formal research

While there are several types of exploratory techniques possible, the methodologies tend to be more 
qualitative (as opposed to quantitative in nature). On the other hand, formal studies tend to be more 
quantitative.




                                                                                                            6
•Causal studies are differentiated by their ability to control and manipulate variables. 
•Causal studies may be experiments or ex post facto studies. 
         •Experiments are studies involving the manipulation of one or more variables to determine the 
         effect on another variable. For example, direct marketers can use split tests on mailings to test 
         which mailing resulted in the highest response rate. 
         •Ex post facto designs are evaluations made after‐the‐fact based on measured variables. 

For example, you can create different kinds of social media policies and see how people react to them 
differently. You as a researcher play an active role in influencing and changing how the participant responds. 
That would make it an experiment. Because you have full control of who gets to read which version of the 
social media policy, you are running a real experiment.

With quasi‐experiments, you expect different groups of people to react/behave differently, but you have no 
control who is in which group. For example, if you’d like to see the impact of smoking on worker productivity, 
ideally you’d like to run an experiment. You can make half of your participants smoke, and the other half not 
smoke, and see which group is more productive. Unfortunately this is not really considered an ethical thing to 
do and so you can’t really run this experiment, no matter how wonderful the design is.

Your best compromise is to have a quasi‐experiment. You let people decide which treatment group they want 
to be in – the smoker group or the non‐smoker group. Then you compare their productivity levels across 
groups. Same thing with gender differences. You can’t assign people to the female group or the male group. 
Your best compromise is to go with whatever gender they are instead of mandating a sex change operation!

With surveys, observations, document analysis, case studies, etc, the researchers observe and analyze the 
observations. They do not play an active role in influencing the study participants behaviors, reactions, or 
feelings. Caution: Surveys and case studies can be experimental depending on whether 
researcher manipulation is introduced




                                                                                                                  7
Most of us are familiar with experimental strategy simply because we read the medical news all the time. A 
group of patients with a specific illness  are given current treatment X while another group of patients are 
given treatment Y.  Typically, a third group called control group, are given treatment Z (which is the same 
treatment X but patients are told it is a new treatment). If the group with treatment Y shows a statistically 
difference (hopefully improvement) then we say that treatment X is effective in treating the specific illness 
(note – the control group is needed because some people improve just because they are told they are being 
given a new state of the art medicine!)




                                                                                                                 8
This shows employment absenteeism results by age of head of household and club membership. This is an 
example of results that could come from an ex post facto study. Instead of manipulating variables or 
controlling exposure to an experimental variable to judge absenteeism, we study subjects who have been 
exposed to the independent factor and those who have not. 

In other words, instead of forcing people to become fishing club members or not, we let them choose their 
membership, and then use that to predict/explain their level of absenteeism

This is a very common practice in medical research For example, if we want to study the effect of smoking on 
pregnancy, it’s not really ethical to ask some pregnant women to smoke, while asking others to not smoke. 
Instead, we just compare the pregnant women who choose to smoke, and those who choose not to 
determine the effect of smoking on dependent variables that we care about, such as the number of birth 
problems. 

Because we as researchers don’t fully control/randomly assign their club membership, this is not a real 
experiment. It’s a quasi, or ex post facto experiment. Ideally we’d like to randomly assign people to the two 
different comparison groups (wouldn’t that be PERFECT? We’ll discuss the value of random assignment when 
we discuss experiments) however the ex post facto design is the next best thing we can do without feeling 
morally guilty! 




                                                                                                                 9
Hopefully I’ve pounded these ideas into your brain without a brain surgery!

Different questions involve different study designs




                                                                              10
The purpose of the study asks whether the research is concerned with describing the population’s 
    characteristics or with trying to explain the relationships among variables. Descriptive studies discover 
    the answers to the questions who, what, when, where, or how much. 

Reporting and descriptives are pretty straightforward. You can compile descriptive statistics with almost any 
kind of design as long as it’s appropriate for your research question.

Explanatory and predictive questions are much trickier mainly because they have an element of “causality” 
which is a very tricky thing to prove.




                                                                                                                 11
To be convincing, inferences from experimental designs must meet two other requirements, in addition to 
those covered on the last slide. The first is control. Control means that all factors but the Independent 
Variable are held constant and are not confounded with another variable that is not part of the study.  In the 
club membership example, the two groups must be comparable on all dimensions except for club 
membership.

The second requirement is that each person in the study must have an equal chance for exposure to each 
level of the independent variable. This is accomplished through random assignment of subjects to groups. 

Random assignment uses a randomized list of participants for assigning participants to experimental and 
control groups.  The control group is the group of participants that is measured but not exposed to the 
independent variable being studied.  Control can also be accomplished using matching. Matching is an 
equalizing process for assigning participants to experimental and control groups. In this case, we ensure that 
all groups are essentially equal with respect to the variable of influence.

For example, if Google wants to find out if adding a cute puppy on their page would make people visit their 
search page more often, they can randomly display the puppy when people visit their search page. If whether 
you see a puppy is completely random, then this is a true experiment because Google has full control of the 
Independent Variable (puppy presence) If you see no puppy, then you are randomly assigned to the “control 
group”
Random assignment ensures that participants are comparable across conditions except for the “puppy 
presence” factor

This full control over the independent variable is key to drawing a “causal” conclusion. Without it any 
causality conclusion should be taken with a grain of salt.




                                                                                                                  12
People without scientific training may think that a correlation is causation. However, just because two things 
change together does not imply a cause‐and‐effect relationship. The essential element of causation is that 
some external factor produces a change in the dependent variable: A produces B. Empirically, we never 
demonstrate causality with certainty because we do not prove causal linkages deductively. Empirical research 
conclusions are based on inferences or inductive conclusions. These conclusions are probability statements, 
based on what we observe and measure and what we conclude is likely to happen. 

For example, people tend to get sick when it’s cold. Therefore for a long time and still now in many countries 
people believe that being cold causes one to get sick. In other words, they observe correlation between two 
variables (temperature and likelihood of being sick) and draw a causal conclusion (increased temperature 
causes increased likelihood of being sick.) We know that in fact a third variable, which is the amount of germs 
being spread, is correlated with the first variable – temperature. The colder it is the more time people spend 
indoor, which makes it easier to spread germs. 

Without a real experiment where researchers have full control over the independent variable (in this case the 
temperature) it’s premature to draw a causal conclusion when all you have is correlational data. 

We laugh when kids say wearing skirts causes you to become a girl, eating a birthday cake causes you to grow 
up
But are grown‐ups really immune of such foolishness? Joel Best gives lots of good examples in his book ☺

See this news article: http://www.post‐gazette.com/pg/11048/1125971‐192.stm
Do you think they have sufficient evidence to show that drinking diet coke causes stroke?




                                                                                                                   13
Why do businesses and social scientists obsess so much about causality?
Understanding causal relationships is extremely critical to problem solving. We can't solve a problem unless we 
understand what the root cause is! 
For example, if we want to know why employees have low levels of productivity, we need to find the potential causes –
health issues? Motivation? Compensation? Organizational culture?  We can attempt to improve productivity only after 
we have identified the most important causes.

However having said that, single linear causal models have its limitations ‐ Refer to Peter Senge's systems thinking 

To make a causality statement, you need strong support for your argument

We need at least 3 pieces of evidence:

1.   Your independent variable correlates with your dependent variable in some way. For example, the temperature 
     goes up, the likelihood of getting sick goes down, and vice versa. This is “negative” correlation. It’s a necessary but 
     not sufficient condition for causality

2.   The independent variable must precedes the dependent variable. If you turn 30 before eating a birthday cake, it’s 
     hard to explain why eating a cake causes you to get older!

3.   You should be able to demonstrate that no other variables could possibly cause the observed changes in the 
     dependent variable. This is hard to do with an observational study like the temperature and likelihood of getting 
     sick. You see a pattern, but because you didn’t control other factors, you can’t really say for sure that there’s no 
     other causes hidden somewhere.

This is why “fully controlled” experiments are so highly valued in scientific studies because they provide the best way to 
      determine causality with certainty. Unfortunately they are not always feasible, especially in the social sciences 
      where manipulation of people is not always ethical.




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A single survey catches an attitude at a given moment. That’s what a cross‐sectional study does.  A study that 
captures behavior, attitudes, etc. at several moments over time is longitudinal.

If I study the college dropouts from last year, I am pursuing a cross‐sectional (in time) study. However, if I 
decide to review the pattern of college dropouts for the past five years, then I am pursuing a longitudinal 
study. Longitudinal studies are much harder to perform.




                                                                                                                  15
The topical scope refers to the breadth (what properties will be measured) and depth (at what level will the 
properties be measured) of the study in question. 

A case study examines a single case in detail (e.g., one student of a Coro project ‐ her life, experiences, 
decisions, challenges and job satisfaction examined in detail) whereas a statistical study looks for patterns in a 
larger sample (e.g., 200 students who go through a Coro project in terms of their job outcomes, satisfaction, 
etc)

•A statistical study is designed for breadth rather than depth. It attempts to capture a population’s 
characteristics by making inferences from a sample’s characteristics and then testing resulting hypotheses. 
•A case study places more emphasis on full contextual analysis of a few events or conditions and their 
interrelations. Case studies rely on qualitative data and emphasize the use of results for insight into problem‐
solving, evaluation, and strategy.
          •While case studies are not considered “scientific,” they do play an important role in challenging 
          theory, providing new hypotheses, and offering new ideas on constructs. 


In this course you are encouraged to have at least an element of statistical analysis in your group project. The 
individual assignments are designed to develop your skills in statistics and encourage you to apply those skills 
in the group project work.




                                                                                                                      16
Designs also differ as to whether they occur under actual environmental conditions. Field conditions mean 
that the research occurs in the actual environmental conditions where the dependent variable occurs. Under 
laboratory conditions, the studies occur under conditions that do not simulate actual environmental 
conditions. In a simulation, the study environment seeks to replicate the natural environment in a controlled 
situation. For instance, a lab set up as a kitchen would serve as a simulation of a consumer’s own kitchen.




                                                                                                                 17
The usefulness of a research design is reduced when people in a disguised study perceive that research is 
being conducted. Participants’ perceptions can influence the outcomes of research. This was first discovered 
in the 1920s when researchers at the Hawthorne plant of the Western Electric Company found that 
participants reacted favorably to receiving attention.
There are three levels of perception to consider and these are highlighted in the slide.
Mystery shopping sometimes provides an example of the third level of perception. Mystery shopping involves 
individuals who pose as customers and visit retail or service organizations to observe and measure specific 
behaviors or circumstances. If a retail sales associate knows that she is being observed and evaluated, she is 
likely to modify her performance.




                                                                                                                  18

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