mazlee_mamat Resume 14082015

Mazlee Bin Mamat
E-3A-2 Villa WangsaMas Condo, Jalan Seri Wangsa 1, wangsa maju, 53300, Kuala Lumpur, Malaysia
Email:mazleemamat@gmail.com Tel:-(Home), 0126656337(Mobile)
Resume Summary
Current Position : Senior System Analyst in AmBank Group
Current Specialization : IT Application/System/Database Admin/Project Management
Highest Education : Bachelor's Degree in Computer Science/Information Technology
Years of Experiences : 18
Expected Salary : MYR 8750 (NEGO)
Employment History
Nov 2013 - Present
1. AmBank Group – Credit Card
Position Title (Level) : Senior System Analyst
Specialization : IT - Application/System/Database Admin/Project Management
Role : IT Application/Project Management
Industry : Banking / Financial Services
Monthly Salary : MYR 6780
Work Description :
- Involved in credit card integration. Specifically in interfaces and sub-system
- Participate in the implementation of new projects such as project schedules, research, evaluation,
documentations, test plans, and system requirements
- Liaise with respective applications and system owner for the timeline and keep track the development
progress.
- Manage timeline for each application
- Liaise with respective vendor and users for the scope of the requirement and enhancement
- Review Scope Of Work from the vendors
- To make sure the project align with Bank compliance and standard
- Prepare relevant document
- Participating in meetings to discuss analysis efforts, software solutions, departmental process, and other
departmental issues
- Review the technical design and system functionality before development start and sign off
- Conduct SIT (System Integration Test) and UAT (User Acceptance Test) before handover to Production.
- Communicate, understanding & analyzing user and business requirements for project requirement
- Prepare relevant document and report to keep track the progress project
- Proven ability to work with staff at all levels and unsupervised.
- Problem Investigation and system support.
- Responsible for ongoing production support for daily and monthly financial activities by providing analysis,
troubleshooting, and technical support for the business. This includes managing problem tracking and
resolution with the vendors, and successfully supporting production upgrades, patches, testing, and system
setup and configuration.
- Communicating with third party technical specialists
May 2003 – Nov 2013
2. AmBank Group – Retail Banking ISD
Position Title (Level) : Senior Analyst Programmer
Specialization : IT - Application/System/Database Admin
Role : IT Application
Work Description :
- Developing/ coding COBOL program as per users spec and coding the JCLs accordingly.

- Developing new applications, components & functionality to existing systems.
- Involved in accurately providing estimated development times. Developing new functionalities, both back-
end and front-end.
- Technical design and documentation of new applications.
- Involvement in analysis and design meetings
- Creating new applications for a data collection, maintenance & processing team
- Responsible for requirements capture, design, coding, testing, installation
- Unit testing of all new code
- Involve in SIT (System Integration Test) and UAT (User Acceptance Test) before handover to Production
Control Unit for Production migration. Processing base on SDLC format.
- Production support.
- In charge of VSEESA environment Quality systems in terms of support and projects
- Maintain / Enhance / Support existing system especially for ST & IT.
- Understanding & analyzing user requirements for system upgrading / enhancement.
- Design and develop Retail Banking System based on project requirement. Mainly batch system
- Problems identifications & solutions. Do necessary fix if required.
- Problem Investigation and system support.
- Prepare documentations. Eq Analysis Report, Requirement Report, Design Report, Estimation Report,
Program Spec, Test Conditions, scripts and cases.
- Responsible for Unit Test, SIT and UAT
- Do Production Support for the Bank. Diagnose problem log and advise Users on the problem. Do
necessary fix if required
- Acting as the first point of contact for all IT & technical queries - Investigate specialist and complex IT
support issues
- Communicating with third party technical specialists
- Diagnose and solve problems reported by business users regarding application issues.
- Analyze and develop Retail Banking System based on project requirement.
Special Involvement
Project Name: Integration between AmBank Credit Card and MBF Credit Card.
Role : Senior System Analyst / Assist to Project Team
Team Size : 10
Software and Platform: UNIX, SQL
Project Name: Replacement of Core Banking system
Role : Senior System Analyst / Assist to Project Team
Team Size : 3
Software and Platform: COBOL, VSAM, JCL
Project Name: Merger Exercise between MBF Finance and Arab Malaysian Bank.
Role : Programmer / Assist to Project Team
Team Size : 6
Project Name: Merger Exercise between AmFinance and AmBank to become AmBank Group.
Role : Programmer / Assist to Project Team
Team Size : 8
Project Name: VSE/Mainframe OS upgrade project.
Role : Programmer / Assistance to System Technical
Team Size : 15
Project Name: VSE/Mainframe CICS upgrade project.

Role : Programmer / Assistance to System Technical
Team Size : 15
Project Name : Branch Deparking
Role : Senior Analyst Programmer / Assist to Project Team
Team Size : 3
May 1997 - Apr 2003
3. Arab Malaysian Merchant Bank –Data Centre Operation
Position Title (Level) : Senior Systems Operator
Specialization : IT/Computer - Network/System/Database Admin
Role : IT – System Operator
Work Description :
- Responsible for all the system to make sure day of day business application processing is smooth
- Problems identifications and communicating with third party technical specialists and applications
- Troubleshooting skills needed to find errors
- Acting as the first point of support for all IT & technical queries - Investigate specialist and complex IT
support issues
- Ensure day to day operation are running smoothly and complete on time as per SLA. Ensure online
availability as per SLA.
- Responsible for Unit Test, SIT and Production
- Liaise with respective vendor, technical and application team
- Capable of working independently or as part of a team
- Experience with Data Centre on small and large scale
- Train new Data Centre employees on system operations
- Work with a group of operators to maintain as flawless a system as possible
- Ensure that Data Centre stays as immaculate as possible to prevent unnecessary damage to computer
systems
- Prepare reports on Data Centre efficiency to improve function and reduce costs
- Organized, scheduled and performed equipment maintenance routines and operational tests.
- Maintained an inventory of all incoming and outgoing equipment.
- Maintained daily logs identifying activities, task, alerts and problems in the Data Centre.
- Monitored and escalated outages and security threats identified in logs and monitoring systems
- Maintain backup of the recorded data and maintain it safely
- Ensure compliance with the standard procedures as applicable to Data Centre operations
- Prepare relevant report or document
Educational Background
Professional Course
Project Leadership Course 14 April 2014
Major : Project Management and Leadership
Institute/University : PIKOM PLC
Graduation Date: 2013
Bachelor's Degree of Computer Science/Information Technology
Major : IT
Institute/University : Open University Malaysia (OUM), Malaysia
CGPA : 2.58
Graduation Date: 1995
Diploma of Computer Science/Information Technology

Major : IT
Institute/University : Kolej negeri, Malaysia
CGPA : 2.6000000000000000888/4
Skills
(Proficiency: Advanced - Highly experienced; Intermediate - Familiar with all the basic functionalities;
Beginner - Just started using or learning the skill)
Skill Years Proficiency
---------------------------------------------------------------------------------------------------------
Mainframe >5 Advanced
COBOL >5 Intermediate
JCL >5 Advanced
VSAM >5 Advanced
SQL <1 Beginner
UNIX <1 Beginner
Project Management Skill >1 Beginner
Languages
(Proficiency: 0=Poor - 10=Excellent)
Language Spoken Written
-------------------------------------------------------------------------------------
Bahasa Malaysia 10 10
English 8 8
Personal Particulars & Preferences
Date of Birth : 26 Sep 1976
Nationality : Malaysia
Gender : Male
IC No. : 760926045061
Possess Own Transport : Yes
Expected Monthly Salary : MYR 8750 (NEGO)
Additional Info
Contributing to both the requirements and technical aspects of any development specification. Investigating
software problems identified in testing or via Support & providing solutions, also assisting in the resolution of
software support issues. Having extensive industry and full life cycle experience in a COBOL based environment,
along with exceptional analytical, design and problem-solving capabilities. Have good knowledge of Fidelity-
Systematics suite with some experience in Mainframe environment and the architecture surrounding it.
Deliverables of the team is to meet SLA support deadline andprojectimplementation within scope and timeline.
Possessing excellent client facing skills, natural problem solving and analytical skills and able to contribute to
the development of best practice, procedures and policies within a company. Able to communicate complex IT
issues to suppliers and non-technical staff. Ability to work well in a team environment. Excellent communication
skills and able to work alongside support teams. With a strong technical background who possesses self-
discipline and the ability to work with the minimum of supervision. Able to play a key role throughout the
software development / support life cycle of a project to ensure that quality solutions meet business objectives.
Possessing a good team spirit, deadline orientated and having the ability to organize and present complex
solutions clearly and accurately. Having the ability to maintain a high degree of customer service for all support
queries and possessing strong analytical and documentation skills.
Specialties: Technical skills and Competency

- IBM Mainframe (z/VSE), COBOL, VSAM & JCL.
- Fidelity Systematics Core Banking Solution
- Microsoft Project
- Microsoft Word
- Project Management
- Project Management skill
CAREER OBJECTIVE AND GOAL
To contribute positively and alongside the company’s growth while enhancing my knowledge and
experience as well as my communication and interpersonal skills. To obtain a position in which I can utilize my
knowledge and realize my potential, with advancement opportunities based on performance which will make
best use of my existing skills and experience and also further my personal and professional development.
Specialties:
- Time management and flexibility to change.
- Ability to analyze and escalate JCL/Batch jobs problems and failures.
- Experience of problem resolution & quality assurance procedures.
- Able to communicate complex IT issues to suppliers and non-technical staff.
- Enthusiastic and able to interact with departments and personnel at all levels.
- Ability to work well in a team environment.
- Proficiency in the troubleshooting and resolution of all client queries.
- Good problem solving skills along with the ability to maintain calm under pressure.
- Diagnose and solve problems reported by business users regarding application issues.
- Analyze and develop Retail Banking System based on project requirement.
References
Name : Tee Soong Heong
Relationship : Ex Section Head
Position : Vice President
Company : AmBank
Telephone : +6-03-21673000
Email : tee-soong-heong@ambankgroup.com
Name : Wah Joon Cheong
Relationship : Ex Section Head
Position : Senior Manager
Company : AmBank
Telephone : +6-03-20782100
Email : wah-joon-cheong@ambankgroup.com

mazlee_mamat Resume 14082015

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mazlee_mamat Resume 14082015