Faisal Mukhtar is a PEC Registered Engineer seeking a challenging position in IT that allows him to utilize his skills and experience in network and system engineering. He has over 10 years of experience in various IT roles, including as an IT Analyst, Senior BTU Infrastructure & Systems engineer, Systems Engineer, and Assistant System Administrator. His experience includes administration of servers, storage, networking equipment, virtualization technologies, and enterprise applications.

1. FAISAL MUKHTAR
PEC Registered Engineer : COMP / 8854
Contact Information:
Cell No: +92-345-3538339
Skype ID: hajifaysal
Email: hajifaysal@gmail.com
CAREER OBJECTIVE
Seeking a fulfilling and challenging position that allow utilization of my skills and provide
experience in the network and system engineering areas of Information Technology.
EXPERIENCE
Job Title IT Analyst
Organization Ingredion Incorporated (Rafhan Maize Products Co Ltd)
Job Nature Permanent
Duration June 2012 to till date.
Responsibilities & Accomplishments:
• Administration of WSUS Server and Installation of Windows Updates on required servers.
• Administration and troubleshooting of D-Link DVX IP PBAX Infrastructure.
• Administration and Troubleshooting of HP EVA 6000 Storage Network (SAN.)
• Investigating and troubleshooting Servers end applications issues.
• Monitoring Data Center Equipment, SAN, Tape Library and other factors i.e. temperature, grounding, humidity
etc.
• Administration of Windows Cluster in Server 2003 & Server 2008.
• Managing the plans for Server configuration, WSUS Server, Centralized Anti-Virus, IIS server, Active
Directory integrated DNS and implementation, upgrades and to implement enhancements that will improve the
reliability and performance of the system.
• Administration of server applications for enterprise security, enterprise backup, and database including disaster
recovery and business continuity of all servers in the organization.
• VMware’s,Vcenter and ESXi Installation & Configuration of Windows Server 2012.
• Managing the installation and maintenance of network active components, such as core switches, router, RAS,
firewall, VPN and wireless LAN.
• Working on SAP R/3: Security level, Authorizations, Basis, Business Process Analysis, Segregation of Duties
and Portal Security.
• Installation SAP GUI - maintain installation - check compatibility.
• LAN maintenance and troubleshooting, including desktop support, configuration, and workstation issues, from
initial problem analysis to final end resolution.
• Analyzing computer system needs for management information and functional operations and discussing
system capacity and equipment acquisitions.
• Recommending and developing plans for systems development and operations, hardware and software
purchases.
• Managing IT Inventory and IT Assets Tracking System.
• Resolving/ troubleshooting routine end users queries / concerns.
• Logs monitoring, preparation of Incident Report & RCA report for each system incident taking place.
• Reviewing reports on computer and peripheral equipment inventory, malfunction, and maintenance to
determine costs and impact, and be able to address problems.
• Creating different Systems Operational Documentations & Diagram for our department.
• 24/7 Contact Center Operations Technical Support.
• Coordinate with Vendors (DLink,HP) for different system related upgrades/troubleshooting.
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2. Job Title Senior BTU Infrastructure & Systems.
Organization Tameer Micro Finance Bank.
Job Nature Permanent
Location Head Office, Shah rah-e-Faisal, Karachi
Duration September 2010 to May 2012.
Responsibilities & Accomplishments:
• Team Management, Mentoring & Monitoring Network Engineers.
• Using latest technologies for Virtualization i.e.VM Ware, Hyper V Server, Microsoft Virtual Server.
• Administration of Web servers, Application servers, Log files management, Backups and Recovery.
• Provide system performance analysis and improvement recommendations.
• Managing all traffic of office through Sonic Wall Hardware Firewall.
• Deployed Lyncs Server Successfully.
• Managing, Implementing & Configuring of Internet Information Server (IIS).
• Installing, Configuring Microsoft Internet Security &Acceleration Server 2006.
• Managing and supporting Microsoft Exchange Server 2007
• Working on different products of Terminal Servers to reduce the cost of CALs e.g. Microsoft RDS, Thinstuff
XP/VS and TSPLUS.
• Overall maintenance/troubleshooting of entire infrastructure i.e. Servers/PCs/LAN/WAN.
• Administering/Managing Active Directory (AD) for PDC & ADC on Windows 2003 Server.
• Configuring complex GPOs for clients for particular applications.
• Configured WSUS on local network.
• Analyze problems and provide solutions by application & generating meaningful reports.
• Software Implementation at the user end as well as end user training.
• To administer Network (including backup, security management, user accounts management, e-mail systems,
and applications support).
• Coordinating with CSR team to deploy/troubleshoot issues at client side.
• Conducting Monthly backups and verify them.
• CCTV management related tasks.
• R&D for new upcoming challenges.
• Escalations to Various Vendors and Coordination for Support.
Job Title Systems Engineer
Organization Engro Corp.
Job Nature Contractual
Location Head Office, The Harbor Front Building, Karachi
Duration April 2010 to August 2010.
Responsibilities & Accomplishments:
• Responsible for provisioning, installation/configuration, and maintenance of systems hardware and software
and related infrastructures.
• Administration and management of database servers.
• Responsible for Files & Folder level security, NTFS permissions, & user Level Security.
• Testing and applying operating system updates, patches and configuration changes.
• Responsible for documentations of existing and new server’s infrastructure & services.
• Responsible for Day-to-day administration, maintenance, and support of computer systems and networks.
• Responsible for testing and configuring Network Load Balancing cluster for websites.
• Performing frequent checks and diagnosing for system logs, system performance, memory and drive space
usage, physical hardware, antivirus updates, server synchronization, etc.
Job Title Asst:System Administrator
Organization Voizar Pvt Ltd.
Job Nature Contractual
Location Mateen Center, Tariq Road, Karachi
Duration May 2009 to March 2010.
Responsibilities & Accomplishments:
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3. • Create, manage and maintain Group Policy Objects and Group Policy Preferences.
• Strong experience in configuration and implementation of Server 2003/2008, Active Directory Services on
Windows 2003/2008 servers, GPO designing, objects creation and elevation, OU designing, DNS, DHCP,
DHCP Relay IIS, FTP, Primary/Secondary and Child DC promotion, DC disaster recovery.
• The role involves working with and supporting a broad range of technologies, hardware & enterprise
applications.
• Experience in configuration and implementation of Virtualization Infrastructure using Citrix, MS Hyper-V and
VMware, enabling the company to virtualized the server environment at corporate offices and remote sites.
• Strong experience in designing, implementing, managing and migrating VDI environments using VMWare.
• Setup and configure VMware ESX host servers as well as maintain and monitor guest servers using VMware
tools to manage the virtual environment.
• Deploying, supporting, managing and enhancing existing systems, Working with systems engineers and
engineering in the following technologies - Windows Servers, System Center, SAN, Networking, Storage and
Data center infrastructure technologies, traffic Load balancing, Hyper-V and VMM.
• Host weekly status meetings with senior management, business and technology team.
• Ability to perform infrastructure discovery and assessments and provide technical solutions
• Diagnoses and troubleshooting of Network and Infrastructure systems in order to keep the systems up 24x7
with minimal downtime in case of any faults and problems..
Job Title Systems and SAP Support Engineer (Team Leader)
Organization Pakistan Petroleum Ltd.
Job Nature Third Party Contract
Location Head Office, P.I.D.C Building. Karachi
Duration May 2007 to April 2009.
Responsibilities & Accomplishments:
• Managing User Accounts (Local & Domain) & Groups.
• Managing Profiles, Security, Disk Storage, Files & Folders.
• Working on SAP R/3: Security level, Authorizations, Basis, Business Process Analysis, Segregation of Duties
and Portal Security.
• Installation SAP GUI - maintain installation - check compatibility.
• Managing Group Security Policies, Local Security Policies, Roming Policies etc.
• Support on Microsoft Exchange Server an internal emailing/correspondence system
• Enterprise level Backup.
• Implemented Remote Installation Services (RIS) &built-in corresponding images.
• Managing, Implementing & Configuring of Internet Information Server (IIS).
• Installing, Configuring Microsoft Internet Security &Acceleration Server 2006.
• Configuration of Network Shares, Shared Devices and VPN Connection.
• Configuring and Trouble Shooting of Video Conferencing Setup.
• Monitor and respond to customer emails reporting problems.
• Provide training, support and installation services as requested.
• Prepare Hard Disk Partition & different types of Software Installation.
• Preparation of Information reports required by the management.
• Any other task assigned by the Manager, Senior Manager.
• Escalations to Various Vendors and Coordination for Support.
EDUCATION BACKGROUND
Degree Name Institute Division/Grade Session
Master in Business
Administration ( MBA)
New Ports Institute Of Communications And
Economics , Karachi
1st
Division
2007-2008
Bachelors in Software Engg
(B.E)
Mehran University Of Engineering and
Technology, Jamshoro , Sindh
1st
Division
2002-2006
Intermediate (Pre Engg.) ( HSC) Public School ( B.I.S.E ), Hyderabad 2nd
Class
2000-2001
Matriculation ( SSC) Al Falah School ( B.I.S.E ), Hyderabad 1st
Class 1997-1999
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4. Microsoft Certified Professional ID: 7096838
• MCP
• MCSA
• MCSA (Messaging)
• MCSE
• MCTS
• MCTS (Windows Server 2008 Applications Infrastructure)
• MCTS (Windows Server 2008 Network Infrastructure)
• MCTS (Windows Server 2008 Active Directory)
• MCITP
• MCITP (Server Administrator)
JUNIPER ID: JPR-99380
• JNCIA-JUNOS (Associate, JUNOS)
• JNCIA-ER (Associate, Enterprise Routing)
• JNCIA-EX (Associate, Enterprise Switching)
• JNCIS-SEC (Specialist, JUNOS Security)
• JNCIS-ER (Specialist, Enterprise Routing)
CISCO ID: CSCO11436320
• Cisco Certified Network Associate (CCNA)
ACHIEVEMENTS
 Achieved HONORS ROLL CERTIFICATE from Saudi Arabian International School, Saudi Arabia.
 Achieved CERTIFICATE OF APPRECIATION from Institution Of Engineers , Pakistan
 Achieved CERTIFICATE OF COMPETITION from Mehran University Of Engineering and Technology,
Pakistan.
 Achieved CERTIFICATE OF EXCELLENCE 10 times from Microsoft Corp, USA.
 Achieved Certification from TUV (AUSTRIA) about Implementation and Auditing on Integrated
Management System Based on ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007 Standards.
PERSONAL INFORMATION
Father Name Mukhtar Ali.
DOB June16, 1983
REFERENCES
 Best of my academic, personal and professional reference will be furnished as desired.
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