Matthew Ludwig has over 25 years of experience in IT project management, cloud architecture, and client support. He has specialized expertise in G Suite, Office 365, and other collaboration tools. Previously he held senior roles managing email systems and teams at large financial and consulting firms.

1. Matthew C. Ludwig
1200 West Monroe Street, Unit 917
Chicago, Illinois 60607-2556
Mobile: 312-869-2486
Matthew.Ludwig@Gmail.com
www.LinkedIn.com/in/MatthewLudwig
Summary
Qualified by 25+ years of progressive experience and visible achievements in competitive business environments including sales. Successful in
leading complexprojects through user requirements definition,documentation,design,setup,testing and rollouton time and in budge t,
contributing to corporate productivity and profitability. Articulate communicator and proactive liaison with users,team members,and key
management.Strengths in leadership, sales,abilityto learn rapidly and adapt emerging technologies while taking on additional responsibilities.
● Cloud Architecture (Google)
● Client/Server Architecture
● Disaster Recovery& Business Continuity
● Project Management
● Client& Desktop Support
● TechnologyIntegration
● Systems Implementation/Security
● Pre/PostSales
● Customer Support/Helpdesk
● Mobile Management
Applications: Google Cloud, G Suite, Office 365, Salesforce,Pipedrive,Adobe Cloud CC 2017,Android Apps, iOS Apps, Lotus Notes Domino
3.x-8.5, WebSphere Application & Portal Server 5.0.2, Blackberry Enterprise Server (BES), Microsoft Office, MS Project, Visio, WordPress 4.9.1,
Dreamweaver,Front Page,Putty
Operating Systems & Protocols: Mirapoint, Windows Server 2000, 2003,2008, 2012, Windows XP, 7, 8, 10, UnixLinux Based Systems,
HTML5, CSS, LDAP, HTTP, SMTP, POP3, IMAP, FTP, TCP/IP, SSL, SPF, DKIM
Hardware: Mirapoint Message Server, Mirapoint Razor Gate, Dell,Compaq,Sun,HP Servers, NetApp & EMC SAN
Certifications: Google for Work Marketing, IBM Certified System Administrator (CLP) – Lotus Notes and Domino 6/6.5/7
Career Progression
Take Me To GCloud, LLC – Chicago, IL July 2012 to September 2017
Cloud Specialist
I started gCloud to give small and medium companies a competitive advantage by moving email and applications into the Google cloud.
● PrePostSales of G Suite
● Converted 100+ companies to G Suite from Hosted Exchange, Exchange 2003,or ISP email platforms.
● Created Websites and Secure Employee Portals using Google Sites.
● Recommended, Setup and Configured 3rd party Marketplace Apps
Allianz Global Corporate & Specialty (AGCS) – Chicago, IL June 2009 to August 2012
Senior Technical Engineer
Responsible for stabilizing the environmentand performing dailymaintenance on servers and databases. Worked closelywith D evelopers to
maintain databases and helped with moving and consolidating servers from Lotus R7.xand R5.x to VMWare servers centralized in an IBM data
center.
● Converted 35 physical servers to 35 VMWare servers located in a centralized Data Center maintained byIBM
● Consolidated 35 Lotus Domino R5.x& R7.x VMWare servers to 12 VMWare servers
● 2nd & 3rd Level supportto Desktop and Helpdesk Support
Mirapoint Software, Inc – Sunnyvale, California (Chicago Home Office) June 2007 to January 2009
Sales Engineer
Senior Sales Engineer working in partnership with Regional Sales Manager for the Midwest selling email,Virus,and SPAM Appliances to
Education,Internet Service Providers (ISP), and Enterprise Customers.
● Demonstrated existing and new products to prospects and currentcustomers
● Worked directly with customers to correctly engineer and size existing environments for Mail, SPAM, & Virus hardware
● Setup SPAM & Mail appliances for customers
● Worked as technical accountmanager between customers and Mirapointsupport
Blackwell Consulting Services – Chicago, Illinois December 2006 to April 2007
Senior Consultant
Senior Domino Consultanthelping clients stabilize and setup advanced features of collaboration products.
● Working at a large law firm stabilizing,clustering and archiving email on all servers with Domino 6.5.5 and setting up backu ps utilizing
Domino Transactional Logging and Tivoli
● Performed regular Domino Administration for all offices.

2. Sapphire Technologies – Chicago, Illinois February 2006 to October 2006
Consultant (Contractor for Calyon Financial)
Broughtin to review existing Collaboration & Domino environmentand make recommendations to stabilize servers and clients.
● Upgraded and reconfigured all Domino servers to R6.5.5 standardizing setup and installation.
● Automated Lotus Notes clientinstallation R6.5.5 to standardize setup and supportfor the helpdesk.
Navigant Consulting – Chicago, Illinois July 2001 to February 2006
eCommunication Practice Manager
Manage a team of three other administrators who are responsible for 21 Domino Servers,Sametime,Team Workplaces,Blackberry,Learning
ManagementSystem,WebSphere Portal applications,Intranetservers and provide 2nd level supportfor local technicians and IT Service Desk.
● Consolidated 43 R4.5.xR5.x Domino servers down to 21 R5.0.9 servers centrally managed outof Chicago resulting in the company
saving approximately$250,000 in licensing,hardware,and supportcosts.
● Setup SPAM, Anti-Virus, and SMTP gateways using Sprint's Frontbridge Service.
Morgan Stanley – New York, New York ** May 1997 to May 2001
Senior Lotus Notes Administrator/Engineer
Served as Senior Lotus Notes administrator for InvestmentBanking division,maintaining 30+ s ervers in 20+ locations around the world providing
24/7 service support. Managed the migration of3500+ North and South American users to Lotus Notes email from cc:Mail and ma inframe
email.
● Rebuiltall NT 4 servers to Solaris Sun environmentusing existing resources.
● Created documentation and worked with the service group to hand over daily responsibilities.
**May 1997 to October 1999 w orked for AETEA Consulting as Independent Contractor directly for Morgan Stanley.
Signal Corporation, Inc – Reston, Virginia February 1997 to May 1997
Senior Lotus Notes Administrator
Engineered and implemented a new Lotus Domino 4.5 infrastructure to replace cc:Mail for 850 employees located in 28 offices across the US
and Canada.Provided supportfor consulting projects as needed and 2nd level supportfor local technicians.
● Setup connections between cc:Mail,Lotus Notes and internetuntil all employees could be migrated from cc:Mail.
● Migrated 850 employees from cc:Mail to Lotus Notes.
Citicorp – Reston, Virginia; New York, New York ** June 1995 to February 1997
Senior Lotus Notes Administrator
Served as Senior Lotus Notes Administrator maintaining 120+ R3.xDomino servers worldwide and provided 2nd level supportto other
administrators and local technicians. Served as projectleaderengineer on home banking messaging system required to support1 million+
home bankers. This included ordering hardware and setting up servers atthree different locations and included dual user acc eptance and
production servers. Worked with consultants who designed the application using Domino 4.5xto implementand place into production.
● Standardized server builds and hardware.
● Engineered and Implemented Domino 4.5 messaging environmentthatwould support1 million+ home bankers.
**June 1995 to December 1995 w orked for McCreary & Bow man Associates, Inc. directly for Citicorp as a consultant in New York.
**December 1995 to October 1996 w orked as an independent contractor directly forCiticorp in New York.
McCreary & Bowman Associates, Inc. – Chicago, Illinois December 1992 to June 1995
Information Technology Help Desk
Responsible for day-to-day operations ofa Novell network, 2 Domino servers,and 40+ laptops/computers used byconsulting staff. Worked on
several consulting projects directlyor indirectly supporting in-house consultants as needed.
● Worked as a consultantsupporting 120+ Lotus Notes servers for Citicorp in New York.
● Provided supportfor consulting projects as needed.
United States Navy- Seabees– Gulfport, Mississippi November 1987 to November 1992
Equipment Operator 3rd Class (EO3)
Completed 5 deployments to Okinawa,Oman,Saudi Arabia, Puerto Rico, and Cuba in which I served as projectleader on several highlyvisible
projects.
Education
DeVry University– Chicago, Illinois May 1994 to May 1995
Harold Washington– Chicago, Illinois January 1993 to May 1994
References Available On Request