Chandrakant Upadhyay has over 20 years of experience in IT with expertise in Active Directory, Exchange Server, Office 365, Azure, virtualization, and other technologies. He has installed, configured, migrated, upgraded, and troubleshot various server versions and platforms. In previous roles, he reduced IT issues by 80% and improved system availability to 90% by developing standards and implementing best practices. He holds certifications including MCITP 2008, IBM E Certified Server, Novell CNE 4, VMWARE, and Office 365.

1. Chandrakant D Upadhyay
Shanti Nagar,38/104, Sector1 Mira Road (e) Cell: 9757256554
chandrakantu@yahoo.com
CareerSummary
Being expert of Active Directory I have install, configure, troubleshoot, analyze Multiple Active directory implemented at
various client Premise. In addition, I have install, configure, troubleshoot exchange server,Office 365, Azure for various
client.
Highlights
MCITP 2008, IBM E Certified Server, Novell CNE 4,VMWARE, OFFICE 365, Azure ,Microsoft hypervisor
(virtualization), Exchange Server,Active Directory, Ctrix.
Accomplishments
In organization, Installed, configured, migrate, coexist, upgrade, and troubleshoot exchange 2003 to 2010, 2013 server
version on premise and in cloud. Due to this single exchange server, failure does not affect the mail service to
organization.
In organization, we have installed, configured, migrate, coexist, upgrade, and troubleshoot Active directory 2003 to 2008,
2013 server version. By implementing Active directory in organization we have manage 1000 of pc, printer, scanner,
internet, business critical application to organization user according to company policy.
In organization, we have implemented Active directory on Hyper-v / VMWARE Platform.
Virtual Desktop Infrastructure has been implementing in Organization to have independent virtual machine without
sharing of desktop (Terminal Server) which cause single point of failure.
Implemented and managed office 365 as Sass and Azure as IASS service in organization.
By virtualization and implementing offiice365, Azure in Organization we have Reduce more than 60% operational and
capital cost of investment in yearly IT Budget. In addition, performance and availability of business critical application
Increase is by more than 50%.
In organization, we have reduced the incidence of IT issues by 80% globally by leading a testing initiative improvement
program.
In organization, we have increased core system availability to 90 % by developing standards and architectural governance
and implementing best practices.
Performed root cause analysis to identify system errors and improve accuracy by 95

2. Skills:
 •Microsoft Active Directory (MY primary Domain) •Microsoft Exchange Server • Backup Technology
Office365 • Microsoft Azure (cloud infrastructure as service) • SAN/NAS. Antivirus server• IT Infrastructure •
Firewall• Router• hyper-v • Terminal server • Remote desktop management • Application server• Web
server • Ftp server • citrix • WI-FI network, Windows xp, Windows 7 Windows 8.1, Windows 10.
Experience
IT Asst Manager
Real Image Media Technology Pvt Ltd.
 I am maintaining Existing Active directory with 1 domain, 1 tree, 1 forest , 2 Ad printer,16 Physical
site,100 user with 150 Mail Box ,1 DC, 1 fileserver, 2 forty gate redundant firewall, Cisco router, 3 24
port redundant manageable switch .
 MY Day to Day Activity is as follows:
 I prepare and Implemented Standard operation procedure for IT department for day to day operation.
 I maintain IT hardware, software inventory List along with license uses details, warranty period
indicating when to renew AMC contract of hardware.
 Updating checklist of all server, Camera, DVR, Access system, encoder, duplicator, printer, access
point, Data Backup, VC, Leased line, etc. for the Entire Mumbai Branch
 Setting up video conferencing ready for MD, Chairman, and Director, Client in between Chennai, USA,
Delhi, and Mumbai Branch.
 We use helpdesk software to resolve the problem of end users with SLA and check efficiency of an
engineer.
 I take Backup of all Production servers and send backup copy to offsite and receive and store backup
copy of other site for Disaster Recovery. As Per Site DR implementation.
 I prepare vendor contact list of IT equipment with Telecommunication Services.
 We use helpdesk software for the analysis of IT team service performance to be presented to director
how IT team is performing. Also what New Information technology enhancement to be implemented in
organization to perform better business.
 Troubleshoot Lease Line, EPBX ,IP Phone, Analogue phone, life size Video conferring hardware,
projector, dc server, Encoding machine, Duplicator machine, Multicast and unicast machine (use for
sending and receiving video content form one site to other site and vice versa i.e. Mumbai to Chennai
and other places). Video content Duplicator, Matrix server (i.e. server sending content to other site using
Hughes satellite with 15 MBPS speed) ,Cisco Router, 24 port redundant manageable switch, Backup
server, Dell 8 Tape loader, CCTV Camera, DVR, Card Access system, Wi-Fi accesses point, Network
printer, Internet connection of 40 Mbps Laptop hardware, Desktop Hardware, windows 7, windows 10,
office 20l0, 2013 with user’s network and local profile, user outlook profile for mail issue, rework of
structure cabling in the server room for proper trouble shooting.

3.  I installed, configured and upgraded windows 10 form windows 7 and office 2013 from office 2010 95
machine.
 I have configured VPN, Android Mobile, Mac Machine for office 365 Mail, and outlook.
SeniorSystem Administrator, 09/2015 – 12/2015
Ngenious Solutions Pvt Ltd – Mumbai Maharashtra
 In organization, we have Implemented Active directory on hyper-v and VMware Platform.
 Installed, configured, troubleshoot share point application development tools like visual studio, SQL server etc. so
that they can develop share point application.
 Troubleshot and resolved internet connectivity and general software and hardware issues.
 Designed and delivered mission critical infrastructure to ensure the highest levels of availability, performance and
security.
 In organization, we have Maintained security, backup, and redundancy strategies of organization as per
organization policy.
Freelancecloudtrainer, 1/2015-9/2015
I have worked as freelancer given training of Office 365/ Azure/ MCITP2008 to student of NarsiMongee college vile
Parle, Bhartiya vidyapeeth as well as corporate like TCS.
IT-Asst Manager, 08/2013 – 12/2014
PHTEKNOW PVT Ltd Mumbai Maharashtra
 I have executed proof of concept implementations to validate product (office 365/Azure/Exchange) feasibility to
company’s client.
 Increase the company’s volume license sell of office 365, azure, from 10 to 30%.
 Designed and delivered mission critical infrastructure to ensure the highest levels of availability, performance and
security.
 I have Maintained security, backup, and redundancy strategies of organization.
EDP Administrator, 10/2010– 06/2013
Royal Palm India Pvt Ltd. Mumbai Maharashtra
 We have Implemented mass mailing solution for hotel and realestate business to increase booking of flat and
hotel room. We found it increases from 10 to 95 %
 We have Ensured hotel management Application availability 24x7x 365 days of the organization with the help of
hotel management Application Engineer and team of IT infrastructure engineer.
 We have Developed IT infrastructure service available 24x7x 365 days to the organization with the helpdesk
application and Various Other application monitoring, infrastructure monitoring software proactively.

4. L2 NOC Engineer, 4/2004 – 9/2010
Zenith InfoTech ltd. Mumbai Maharashtra
 An active member of the L1, L2, L3 support team involved in Managing 15000 Infrastructure Server and Application
Server like AD server,DHCP,DNS,Exchange 2003,2007, Antivirus, Ctrix, Web, Terminal server,File and print
server ,Layer 2 and Layer 3 switches, router of the MSP (Migrated Service provider IT) of Zenith InfoTech in USA,
Germany, Canada,Australia, U.K.
ProjectManager, 03/1997-04/2004
SV N Technology Pvt Ltd. Mumbai Maharashtra
Project:
Make 2000 PC and 50 Server Y2K Compatible in 3 Months in 8 State more than 30 places with 16 engineers. Project cost
was 4 Million Rs.
 We have Successfully Completed Project in 2 Months.
 We have Got Reward of 2-lakh form Standard Charted Bank for completing the project before schedule Time.
 Our Client was - IBM (Standard Charted Bank).
Education
1) Diploma in Digital Electronics from St Xavier’s Technical Institute.
2) Certified Microsoft IT server administrator (MCITP)
4) Certificate in Television servicing course from Maharashtra State Board of Technology.
5) Certificate in Radio servicing course from Maharashtra State Board of Technology.