1. Candidate# 5713480
MALAVAN KANAGASABAI
Phone: 1 478 787 1007 (M)
E-mail: itsmalavan@hotmail.com
PROFILE
Having 12+ Years of experience in IT Infrastructure domain space managing large scale IT
Infrastructure operations, participated in various transition, technology. Practicing
Integrated Agile ITIL framework in Infrastructure projects.
Lead architecture design, development, implementation, and support for multiple
enterprise platforms and solutions. Devise and execute IT strategies in alignment with
organizational objectives. Identify business requirements to develop infrastructure
solutions. Manage production support at U.S. and European Data Center operations.
Certifications
 PRINCE2® Foundation Certified in Project Management
 PRINCE2® Practitioner Certified in Project Management
 ITIL V3 Foundation
 MCSA Windows server 2012
 MCSA Windows server 2008
 MCSA Windows server 2003
 MCSE Windows server 2000
PROFESSIONAL EXPERIENCE
1. Infosys – IT Project Manager (January 2013 – till date)
a) Working as an IT Project Manager for Data Center Migration project with Toyota
Motor Sales at Torrance, CA
 Involved in Planning and Migrating Toyota Data Center to new North
American facility.
 Managing Infrastructure Windows Server Migration project with Integrated
Agile ITIL framework.
 Managing all aspects of the project, including budget, timeline, scope, quality
and customer expectations.

2.  Plan, design & build process at the beginning of every Sprint.
 Daily standup meeting to identify the issues with Scrum team.
 Acceptance review meeting with client & sponsors at the end of each Sprint.
 Retrospective project meetings with the scrum team for continuous
improvement, best practice and discuss on lesson learnt.
 Works with core IT functions (e.g. Infrastructure and security) and manages
project related initiatives to ensure proper project integrations.
b) Worked as an IT Project Manager for the client Sysco Corporation
 Virtualization & Windows server Migration from Windows 2000 / 2003 to
2012.
o Secured more than $300K in annual hardware, licensing,
maintenance, space, and energy cost savings through server
virtualization project that reduced physical server footprint
from ~500 to 30 VMware servers.
o Migrated 1100+ servers from Windows 2000 / 2003 to windows 2012.
o Migrated 2000+ user data on file servers by using File Server Resource
Manager.
o Critical Financial Application migration executed.
o Migrated SQL server with Microsoft SQL Server Migration Assistant
(SSMA).
o Actively participated in the PC lifecycle management role to support
Asset Management, Deskside, Software Distribution, Active Directory,
and Service Desk
o P2V done for the exception application servers.
o Server consolidation done & more than one role assigned on all
possible areas.
 Managed Infrastructure windows team.
o Responsible for Incident and change management
o Having expertise in ITIL processes
o Managing Day to Day operations.
o First point of escalation for operational issues.
o Assess the impact of Incidents
o Preparing client status reports and participate in Client reviews.
o Monitor the incidents to ensure that the Service Level
Agreement are respected.
o Identify, initiate, schedule and conduct incident reviews
o Ensure the closure of all resolved and end-user confirmed
Incident records
2. Mphasis – Principal Infrastructure Engineer (January 2009 – January 2013)
 Worked for the client General Motors.
 Managed a team of 30 people in Incident and Change Management.

3.  Work on the schedule and planning of Change Management Team.
 Followed BPR to provide cost effective end to end solution.
 Actively Involved in Break fix Activities for the all the Regions.
 Escalation contact for Incident and Change Management Activities.
 Performance review for each team and their members monthly.
 Working towards team member’s appraisal on rating and MSI.
 SLM meeting with client. Providing justification.
3. Satyam Computers - Tech lead / Windows Administrator (January 2007 – December 2008)
 Worked for the client Merrill Lynch.
 Worked as an Onsite Coordinator for 3 Months in US. Involved in Major Migration of
Production servers in Monitoring space.
 Coordinate actively with the client teams to sort out any shortcomings in the technical
front.
 Planning the infrastructure whenever a new team comes according to the client
requirements.
 Constantly do random checks and strive to improve the overall IT security of the
environment.
4. Precision Techserve – Project Engineer (February 2006 – December 2006)
 Worked for the client Polaris Software lab.
 Deployed, Managed and maintained the domain which was running on Microsoft
Windows Server 2003
 Managed the Anti-Virus for all the systems across various branches using Symantec AV.
 Deployed and managed the patches in all the systems using Microsoft WSUS.
 Managed File and Print servers.
5. Turbo Energy Ltd - System Engineer (August 2005 – January 2006)
6. CMS Computers – Desktop Support Engineer (July 2004 – July 2005)
Accomplishments
Awarded “Pursuit of Excellence” by Satyam Technologies Limited in Year 2007.
Awarded “Best Performer in Customer Satisfaction” by Mphasis Limited in Year 2011.
Awarded “The Spirit of Winning” by Mphasis Limited in 2011.
Personal Information
Gender : Male
Marital Status : Married
Visa Details (If any) : H1-B Valid till Aug 2017