1. CHRISTOPHER DESIMONE
45 Cannonball Rd. Wanaque, NJ 07465 973 557 8852  Chrisde1225@aol.com
Profile:
Established global IT professional with more than a decade of management and on the job
infrastructure experience. Able to handle mission critical situations both professionally
and diligently. Proficient in multiple IT project planning, implementation and finalization
while also utilizing “lessons learned” from the project plan upon completions. Successful
in mentoring as well as being mentored and motivating the team. Constantly developing
lasting professional work relationships with peers, while maintaining an excellent work
ethic.
Career Highlights:
 Saved my current employer tens of thousands of dollars per year by renegotiating all existing IT
contracts and hardware purchases.
 Migrated a crumbling infrastructure to a cloud based environment overseeing project from beginning
to a very successful end.
 Moved company from Novell 6.5 to all Active Directory and MS Server 2008 infrastructure.
 Designed and remotely deployed Symantec SEP11 Antivirus companywide without company down
time.
 Managed internet policy by administrating an IPRISM network filter appliance.
 Moved Gmail to Exchange successfully with no user downtime.
 Built and configured HP and Dell servers using redundancy in an Active Directory Domain.
 Upgraded all company servers in the first year of employment staying well below budget.
 Purchased and replaced all plants desktop computers and upgraded to Windows 7.
 Physically configured both cat 5e and fiber optic to Dell and Cisco gigabit switches.
 Improved all network traffic to gigabit switch technology thus improving employee efficiency.
 Designed company’s server room to add temperature control, security and address space issues.
 Created company wireless technology in plant using Cisco Access points and WEP security.
 Experienced in VPN support using a Cisco Pix Firewall and Active Directory authentication.
 Created a book of step by step procedures if a disaster recovery situation is needed.
 Desktop technician and was recognized and promoted to a Team Lead.
 Supervised and administrated both NE US and Canada desktop support using Active Directory,
Novell and LANDesk 8.7 in a live manufacturing environment.
 Ran training sessions and documentation for end users during cloud transformation.
 Successfully kept SLA targets at 70% closed within a 24 hour period using Remedy software.
 Assisted in company’s SOP program and was a major influence to best practice approaches.
 Led global project migration plan from Novell to Active Directory; organized training for technicians
and end users using Microsoft Project.
 Negotiated with outsourced training groups creating multiple Statements of work. (SOW)
 SAP - ERP rollout lead for assigned US locations in a live production environment.
 Implemented site surveys, and other infrastructure procedures for SAP go lives.
 Met all targeted dates in supervising Novell Zen 6.5 rollouts for my allocated locations.

2. Employment History:
Direct Travel August 2012- Present
Director IT Infrastructure Paramus, New Jersey
 Direct report to CTO.
 Responsible for interviewing and hiring all IT employees.
 Manage all IT Infrastructure contracts and negotiations.
 Build employee yearly goals and meet quarterly to assist in accomplishing them.
 Decide on bonus and salary adjustments for IT employees yearly.
 Manage and control company IT budget of one million dollars.
 Renegotiated IT business accounts saving the company tens of thousands yearly
 Fully redesigned and migrated company’s local infrastructure to a cloud based system.
 Moved entire phone system to Cisco VOIP with zero down time.
 Chose and architected new headquarter site from ground up including all network design,
security and wireless 802 technologies.
 Migrated company from Gmail to Cloud hosted Exchange and trained employees.
 Integrated VM Ware 5.5 to replace local company servers reducing hardware costs
 Designed company laptops to backup remotely to cloud disaster recovery system.
 Standardized company computers / laptops while maintaining on image for all devices.
 Head all company acquisitions in joining to our current infrastructure.
 Lead of multiple projects plans.
 Mentor all IT members whom I manage.
 Assisted the Reporting Dept. with ERP systems on the infrastructure side.
Fisk Alloy & Wire Inc. March 2008- August 2012
Infrastructure Manager Hawthorne, New Jersey
 Fully redesigned and administrated company’s network infrastructure.
 Budget all IT and Telecom contracts for maximum company gain.
 Monitor all virus and anti spamming activities.
 Set up and configured companies Black Berry’s and IPHONES.
 Migrated company from internal Group Wise 7 to cloud MS Exchange using Outlook.
 Integrated already existing Toshiba Strata phone system to VOIP from copper to T1.
 Manage all HP and Dell servers consisting of Novell, Windows and Linux.
 Perform all company backups utilizing Backup Exec and Lone Tar for Linux.
 Maintain Cisco Pix firewall with Cisco VPN.
 Manage internet access using IPRISM appliance and policy management.
 Control and secure company’s Cisco wireless connections using 802 technologies.
 Responsible for all desktop/laptop functions including Ghost imaging and servicing.
 Administer document management database using Server 2008 and MSSQL with IIS.
 Upgraded Axiom ERP systems along with Progress databases.
 Designed Shipping hand held device systems into ERP systems.
 Managed and maintained company ERP on Red Hat system.
 Locked down all plant computers in Active directory preventing down time.
 Managed Intermec hand held scanners for Shipping Dept.
 Configured Intermec scanners for HI LOWS and touch screen mounting.

3. Sealed Air Corporation
Team Lead NE USA/Canada January 2004 to March 2008
Desktop Technician October 2000 to December 2003
 Internally promoted “Hands on Manager”: Built and configured IBM and Dell laptops and
desktops to company specifications using automated programs such as LANDesk, Zen
and Ghost Enterprise software when necessary.
 Responsible for corporate headquarter employees including Vice Presidents and CEO.
Supervised 27 locations with 3,000 plus users.
 Locally and remotely managed 9 employees and 2 contractors.
 Interviewed and trained new employees as well as consultants.
 Responsible for work schedules, evaluation and salary reviews as well as hiring and
termination of employees and contractors.
 Prepared weekly meetings with team and followed up with meeting notes and action
items using company portals.
 Arranged efficient coverage when team members were on projects.
 Supported sales with the VPN software IPASS 3.51 and wireless networking issues.
 Assisted in VOIP, Cisco routers and switches, category 6 and fiber optics and BlackBerry
support.
 Maintained network protection using Symantec Anti Virus 10.17 and Black Ice 3.6 firewall
protection.
 Provided server support, tape backup and created Business Continuity plan for all my
locations.
 Worked with a centrally located global help desk and became the final level of support to
solve local and/or regional escalated issues.
 Used Remedy software to track all computer issues while maintaining hardware/software
inventory and considered a break fix expert.
 Managed global ERP – SAP rollouts on the client and infrastructure sides.
Atlantic Stewardship Bank January 2000 to October 2000
Network Administrator Midland Park, New Jersey
 Managed all computers and Servers.
 Provided server support along with upgrades and patching.
 Supervised company website.
 Loaded end of day ACH transactions into banking system.
 Assisted in managing Banking ERP system.
Data Study Inc. December 1998 to January 2000
PC Technician Parsippany, New Jersey
 Managed the day to day computer desktops.
 Load, repair and troubleshoot ERP clients of People Soft software.
 Manage computer Help Desk and ticketing system.
 Prepared and executed the Y2K end of year patching.

4. TECHNICAL KNOWLEDGE, TRAINING & EDUCATION
 Managing Multiple Projects, Objectives and Deadlines. (MS Project)
 Excelling as a Manager/Supervisor. (Remedy)
 Track It.
 Linux 8. (basic)
 Windows NT.
 Microsoft Server 2003, 2008 64 bit.
 Active Directory.
 Windows 2000, XP, Vista and Windows 7.
 Microsoft Office 2003 and 2007.
 Symantec Sep 11.
 Symantec Ghost Enterprise.
 Lan Desk.
 Backup Exec.
 Lotus Notes.
 Novell Group Wise.
 Microsoft Outlook 2007, 2010.
 Mail Watch spam control.
 Go Daddy web experience.
 Intermec printer and scanner support.
 Network and Multi Function printing by HP, Minolta and Brother.
 Cisco VPN supports.
 Cisco wireless 802 and Wep security.
 VMware (Virtual Infrastructure 3/ESXi 3.5/Workstation 10/Server 5.5)
 Citrix Farm Server 4.50 /5
 Novell Netware v6.5
 Zen Works.
 SAP (support)
 People Soft (support)
 MANY MORE
TRAIN SIGNAL,
Active Directory Fundamentals, Windows Server 2008 Active Directory Training
Windows Server 2008 R2, Introduction to Server 2008
Windows Server 2003
TCP/IP training and Networking Fundamentals.
THE CHUBB INSTITUTE,
Technical Support Certification received in 1998
*Top grade in class*
BERGEN COMMUNITY COLLEGE,
Business Administration credits 1985-1986.