Becky Miller is a Salesforce consultant and administrator with over 15 years of experience implementing and maintaining Salesforce instances. She has helped companies like 3M and Food Perspectives improve their processes through customizations in Salesforce. Miller aims to further her Salesforce education and continue working with companies to implement better solutions.

1. BECKY J. MILLER
2786 89th Lane NE
Blaine, Minnesota 55449
(763) 439-2118
beckygerry@comcast.net
Summary
Continue to work with Salesforce and help companies with better solutions and process improvements while using Salesforce.
Further my education with Salesforce.
Professional Experience
Experis Consulting 2015 – Present
o Working towards my Advance Administrator Certification
o Certified Salesforce Developer - Certification Number 2405448
Consulting at 3M (Feb – Present)
• Salesforce Administrator
o Maintained the TSSD Instance for 3M
 Created custom fields, formula fields, dependent pick lists, workflows to improve
processes
 Worked with the team on process improvements and suggested changes to Salesforce to
help with process improvements.
 Assisted new Salesforce Administrators on how to be an Administrator within Salesforce
 Worked on incorporating the changes that are in Corporate Instance to be in the TSSD
instance
 Created Reports and Dashboards for the Managers
 Gathering business requirements for other Divisions of TSSD. Designed the new system
to include a Project Management Tool.
 Migration of the IM Division into Salesforce. Data Migration, Workflows, Reporting, Page
Layouts, Picklists, Business Processes improvements.
o Clicktools
 Created Surveys and integrated with Salesforce
 Created Surveys that did not integrate with Salesforce.
• Create automatic emails to the end users
• Create automatic Excel reports for the end users
Food Perspectives Inc. 2011-2015
IT Manager
• Salesforce Administrator
o Certified System Administrator – Certification Number 2262622
o Implemented a new CRM system for the Sales Team - Gather Requirements, Tested the Code, Created
Training Documentation, Supported the Team
o Tasks mastered in Salesforce.com
 Creating profiles, custom fields, formula fields, dependent pick lists
 Create workflow rules and associated actions
 Create data validation rules
 Set field security levels
 Create new page layouts
 Add new users and assign to roles
 Setup role hierarchy
 Create custom reports
o Implemented a new system for the rest of the Company – Gather Requirements, System Administrator
work, Work with the Vendors, On-Going support.
o Network with other Salesforce administrators and developers
• Information Technology Manager
o Manage desktop environment to meet end user needs
o Manage mobile environments including deployment of applications on Apple Ipads
o Vendor Manager to maintain and upgrade servers and network
o Assisted CIO with request for proposal for new system
o Assisted SR VP with various IT Requests
o Work with department directors to put technology in place to meet requirements

2. BECKY J. MILLER
2786 89th Lane NE
Blaine, Minnesota 55449
(763) 439-2118
beckygerry@comcast.net
o Managed budgets and worked with finance to match invoices for all technology.
• Facilities Manager
o Developed equipment and facility maintenance plans and worked with vendors to implement them
o Manage phone system, building alarm vendor, all contractors
• Audio/Visual Manager
o Implemented Audio/Visual system for recording sessions
o Developed processes for managing A/V files and providing them the customers.
• Fielding IT Manager
o Developed process improvements for Fielding department including implementation and training.
o Scheduled all of the Fielding Department to work
o Managed the Staff of 35 people
Plunketts Pest Control 2008-2010
Technician Technical Support and Trainer
 Work with the PestPac third party software – Created by Marathon Data Systems
 Support all of the handhelds out in the field (200+)
 Work with Copesan and the partners to figure out technical issues
 Work on many committees to help Marathon Data System work for Copesan and
develop enhancements to their software
 Member of many of the Copesan Teams, including Web Portal, Server, Handheld, and Special Projects
 Create documents and processes for the Plunkett Technicians to understand how data flows from the handheld to
the server.
 Worked with consultants on Server issues and upgrades to the server
 Maintenance and Repair of all equipment (MC70, MC75, MC55, Cell Phones, Mobile Printers)
Target 2003-2008
Team Lead
 Worked as a team to achieve our Visa Goals each day
 Organized motivational activities for the Target Visa's program.
 Managed team members and dealt with team member issues, wrote reviews and worked with AP
 Dealt with guests and helped them solve their problems with returns and exchanges
Andersen Windows (Bayport, Minnesota) 1998 - 2002
Software Engineer II
 Member of Reporting Team
 Used Business Objects and Informatica on an Oracle Data Warehouse
 Responsible for data extraction, transform and loading using Informatica
 Data warehouse used star schemas for the data marts
 Provided 24X7 support
 Worked with the users on data issues, helped users to design and create reports
 Developed a training program and schedule for all new Business Objects users
Technical Skills
Operating Systems: Microsoft Windows, Microsoft Windows Mobile, HP-UX
Application: Business Objects, Informatica, Microsoft Office (Word, Excel, PowerPoint, Outlook), Oracle, Financials, PestPac,
Salesforce
Databases: Oracle, Microsoft Access, SQL Server
Languages: SQL, PL/SQL, Oracle Reports, C
Salesforce Classes: ADM-201, Preparation for Administrator Certification
Salesforce Tools: Dataloader, Dataloder IO
Education
Associate of Arts Degree in Computer Science

3. BECKY J. MILLER
2786 89th Lane NE
Blaine, Minnesota 55449
(763) 439-2118
beckygerry@comcast.net
Chippewa Valley Technical College
Graduated in 1994