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Market Segmentation and
Communication
Presented By Anoop Suri
 Marketing management is the art and
science of choosing target markets and
building profitable relationships with
them.
 The marketing manager’s aim is to find,
attract, keep, and grow target customers
by creating, delivering, and
communicating superior customer value.
 Marketing management is in a way, demand
(customer) management.
 A company’s demand comes from two groups:
new customers and repeat customers
 Marketing management deals with finding ways
(1) To attract new customers and offer services
to them.
(2) To retain current customers and build lasting
customer relationships.
Find Target Market…….
- A specific group of consumers at which a
company aims its products and services
Why we need Target Market
The better a company is at identifying their
potential consumers; the more successful
they will be in delivering products and
services that are in demand
Myths about Marketing.
Some people think of marketing management as finding as many
customers as possible and increasing demand. But marketing
managers should know that they cannot serve all customers in every
way. By trying to serve all customers, they may not serve any
customers well. Instead, the company wants to select only customers
that it can serve well and profitably.
Steps in Target Marketing
1. Market segmentation; dividing a market into distinct groups
of buyers with different needs, characteristics or behaviors
who might require separate products or marketing mixes.
2. Market targeting; evaluating each market segment’s
attractiveness and selecting one or more of the market
segments to enter.
3. Market positioning; setting the competitive positioning
(difference) for the product and creating a detailed
marketing mix.
How to Determine Target Market
Different Segmentations…
Mass Marketing
Where Mass Marketing Helps …
• Mass marketing helps in creating a Brand Awareness … Example about the
Darin Group Products as a whole.
• It helps in creating a Market Base of each Product but as a Part of the
Group.
• It helps in creating general awareness about the product , but may not
affect the immediate sales.
• It can be used for creating general opinions and clarifications in cases
where situation requires improvement of image.
• For outstation or locational information like directional signs , Billboards
etc.
• Media for mass marketing : TV , Radio, Billboards, etc.
Where target marketing helps
• Individual projects and products , as all of them may have different
clientele and require specialized marketing approach.
• There is no wastage of efforts and you can have high percentage of
conversion.
• Provides for a loyal database and personalized product offerings.
• Media can be used : Direct Emailers, Flyers, SMS , Magazine advt.,
Social Media advertisments.
Benefits of Target Marketing
Target Marketing
• Cost effective and More Impact
• Reaches the Target audience
only. Higher Effectiveness.
• Creates Loyalty and Increases
word of mouth Publicity.
• Provides a opportunity to create
database of actual or
prospective customers.
Mass Marketing
• Expensive and Lesser Impact
• Reaches Mass Clientele and has
Lower Effectiveness.
• Creates General Awareness , But
no Loyalty.
• Can not be converted to
Database.
Thank You for your Time….
Detailed Notes in English are available for this course… Those interested may
send an email to gm@thekorekmoutain.com

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Marketing Training Program

  • 2.  Marketing management is the art and science of choosing target markets and building profitable relationships with them.  The marketing manager’s aim is to find, attract, keep, and grow target customers by creating, delivering, and communicating superior customer value.
  • 3.
  • 4.  Marketing management is in a way, demand (customer) management.  A company’s demand comes from two groups: new customers and repeat customers  Marketing management deals with finding ways (1) To attract new customers and offer services to them. (2) To retain current customers and build lasting customer relationships.
  • 5.
  • 6. Find Target Market……. - A specific group of consumers at which a company aims its products and services
  • 7.
  • 8. Why we need Target Market The better a company is at identifying their potential consumers; the more successful they will be in delivering products and services that are in demand
  • 9. Myths about Marketing. Some people think of marketing management as finding as many customers as possible and increasing demand. But marketing managers should know that they cannot serve all customers in every way. By trying to serve all customers, they may not serve any customers well. Instead, the company wants to select only customers that it can serve well and profitably.
  • 10.
  • 11. Steps in Target Marketing 1. Market segmentation; dividing a market into distinct groups of buyers with different needs, characteristics or behaviors who might require separate products or marketing mixes. 2. Market targeting; evaluating each market segment’s attractiveness and selecting one or more of the market segments to enter. 3. Market positioning; setting the competitive positioning (difference) for the product and creating a detailed marketing mix.
  • 12. How to Determine Target Market
  • 14.
  • 16. Where Mass Marketing Helps … • Mass marketing helps in creating a Brand Awareness … Example about the Darin Group Products as a whole. • It helps in creating a Market Base of each Product but as a Part of the Group. • It helps in creating general awareness about the product , but may not affect the immediate sales. • It can be used for creating general opinions and clarifications in cases where situation requires improvement of image. • For outstation or locational information like directional signs , Billboards etc. • Media for mass marketing : TV , Radio, Billboards, etc.
  • 17. Where target marketing helps • Individual projects and products , as all of them may have different clientele and require specialized marketing approach. • There is no wastage of efforts and you can have high percentage of conversion. • Provides for a loyal database and personalized product offerings. • Media can be used : Direct Emailers, Flyers, SMS , Magazine advt., Social Media advertisments.
  • 18. Benefits of Target Marketing Target Marketing • Cost effective and More Impact • Reaches the Target audience only. Higher Effectiveness. • Creates Loyalty and Increases word of mouth Publicity. • Provides a opportunity to create database of actual or prospective customers. Mass Marketing • Expensive and Lesser Impact • Reaches Mass Clientele and has Lower Effectiveness. • Creates General Awareness , But no Loyalty. • Can not be converted to Database.
  • 19. Thank You for your Time…. Detailed Notes in English are available for this course… Those interested may send an email to gm@thekorekmoutain.com