Maritza Velazquez has over 10 years of experience in office management, customer service, and administrative support roles. She has a versatile skill set including office management, team supervision, customer relations, typing, data entry, and proficiency in Microsoft Office and AS400 systems. Her background includes positions as an office manager, customer service representative, billing manager, and assistant manager where she oversaw daily operations, staff, budgets, and ensured positive customer experiences. Velazquez is bilingual in Spanish and holds a Property and Casualty License from 1st Academy School of Ins in Las Vegas.

1. M A R I T Z A V E L A Z Q U E Z
2627 Peaceful Hills Ave, N Las Vegas, NV 89032
702 917-0185
marivel1213@yahoo.com
Objective
Dedicated and technically skilled business professional with a versatile administrative support skill set developed through
experience as an office manager, secretary, administrative assistant and office clerk.
Skills and Abilities
Office Management
Teambuilding & Supervision
Staff Development & Training
Excellent Organizational Skills
Ability to learn quickly
Bilingual- Spanish
Report & Document Preparation
Policies & Procedures Manuals
Strong Customer Relations Skills
Word Processing and Typing 40wpm
Work effectively as a team member or
alone with minimal supervision
AS400 program
Self-motivated and flexible
Reliable and Punctual
Filing
Data Entry
Computer: Microsoft Word, Excel
Experience
Nick Mangan Insurance Agency, Farmers Las Vegas, NV 2012 to 2015
CSR
Provide excellent customerservice, provide customer with auto quotes, sale auto policies, and handle account payments.
Loya Insurance Company, Las Vegas, NV 2011 to 2012
CSR
Provide excellent customerservice, provide customer with auto quotes, sale auto policies, clean, and handle account payments.
Betty’s Billing Service, South Gate, CA 2009 to 2011
Manager
Served as executive assistant to the management team, handled a busy phone system, functioned as primary biller to company
and ensured a consistently positive customer experience. Developed budgets and approved expenditures to meet business
expenses. Medicare Billing for different companies in CA.
Lutemi Medical Supply Inc, Carson, CA 2006 to 2010
Office Manager
Over see daily operations, staff, opening and closing. Monitor activities to ensure customer receive quality service and goods. Hire,
train and evaluate personnel, developed budgets and approved expenditures to meet business expenses. Knowledge of ICD-9
HCPCS Codes, CMN, RX and Medical Records.
Money Mart Check Cashing, Los Angeles, CA 2004 to 2005
Assistant Manager
Served as an assistant to the management team, generate up to 30 to 40 loans on a daily basis, western union transactions, verify
checks thru bank system, handled large sums of cash, prepare deposits, verify customers identity, cash checks and ensured a
consistently positive customer experience.
Education
1st
Academy School of Ins, Las Vegas, NV 2012
Property and Casualty License
UEI Technical College, Huntington Park, CA 2005
Business Office Administration