Anush Chermakyan has over 5 years of experience as a Senior CD Loan Closer at JP Morgan Chase Bank where she prepares closing documents, orders HUDs from title companies, verifies required documents, and coordinates closings. She also has experience in collections support at Kaiser Permanente and as a bank teller at Bank of America. Anush has an Associate's degree from Los Angeles Valley College and is bilingual in English and Armenian. She has strong organizational, problem solving, and customer service skills.

1. Anush Chermakyan
Senior CD Loan Closer - JP Morgan Chase Bank
13240 Stagg Street - North Hollywood, CA 91605
marina20002010@live.com - (818) 442 - 1393
To obtain a position in a company that will enable me to utilize my strong organizational skills, educational
background, ability to work well with people, and offer opportunities to advance.
WORK EXPERIENCE
Senior CD Loan Closer
Chase Bank - Chatsworth, CA - January 2008 to November 2013
Working in a timely manner to prepare accurate closing documents, ordering the HUD from the title companies,
verfy that all the requred documents are in the file that are needed to close the loan, coordinate delivery of
the documents, communicate with title company on outstanding closing conditions required to fund the loan,
verify that closing documents are signed and dated accurately and according to lender instructions. implement
company processes during closing process for highest level of customer service.
Ability to make business decisions during closing process. Strong problems solving skills, high level of attention
to detail, strong organizational skills, ability to work under pressure, customer service oriented.
Collections Support
Kaiser Permanente - 2000 to 2001
Duties:
• Providing clerical data entry and office support
• Updating customers billing information and managing monthly finances
• Servicing both inbound and outbound calls
Bank Teller
Bank Of America - 1995 to 1996
Duties:
• Processing transactions accurately and efficiently in a fast paced environment
• Identifying customer needs and referring financial products and services
• Working with personal and business checking accounts while maintaining the daily account sales quota
EDUCATION
Associates
Los Angeles Valley College
1994 to 1995
Hollywood High School - Los Angeles, CA
1994
ADDITIONAL INFORMATION
SKILLS:
• 40-60 WPM

2. • 10 Key Touch
• Bilingual, Can speak Armenian and English
• Exemplary Leadership and Quality Customer Service
• Knowledgeable in Microsoft Word, Excel and Powerpoint
• Knowledgeable in using PBX Telephone Systems
• Highly Motivated, Responsible, Trustworthy, Work Well Under Pressure, Excellent Responsiveness and
Adaptability, Great People Skills, Dependable, Excellent Work Habits, Goal Oriented and Organized.
Knowledgeable in using Closr loan closer system and REAL-EC system