The document provides an objective, profile overview, work experiences, education background, skills, and personal information for a job applicant. The objective is to advance their career at an established company by working effectively and contributing to the company's success. Work experiences include roles in customer service, sales, data entry, and education. Skills include Microsoft Office, problem-solving, communication, and the ability to work with little supervision. The applicant seeks to utilize their education and skills in a new opportunity.

1. OBJECTIVE:
To be a memberof a well-establishedcompanythatwill provideopportunitiesforcareeradvancement.Towork
inaccordance of my knowledge basedonskillsandworkeffectivelyby providingqualityworkthroughmyownway
whichcontribute tothe company’ssuccess.
PROFILE OVERVIEW:
 Can work as CustomerService Assistant,Cashier,SalesAssistant, Concierge.
 Can workon Microsoftsoftware applications (MSWord,Outlook,Exceland PowerPoint,etc.) andweb
browsingwithconfidence.
 Was a scholar incollege forErap Foundation,Inc.(Year2009-2013).
 Has good writing and problem-solving skills.
 Have a pleasingpersonality,excellentcommunicationskills,highintegrity,andacustomerservice
temperament.
WORK EXPERIENCES:
Sharaf DG Electronics
Sharaf Group Retail Division
Al Hilal Building
Garhoud,Dubai UAE
Fulfillment Executive 2015 June- Till present
 Cooperate withsupplyplanningandinventoryteamonproductavailabilityandorderfulfillment.
 Responsible toanyrelatedissue forshipmentsorstatusof ordersinonline.
 Updatingstatusand data afterthe transaction.
 Approachand assistcustomersinthe shop.
 Assistingcustomersonhowtolog-inanduse the online orderonthe application.
 Contact customersandfollowuptheirorderforcollection.
 Maintainsthe flowof the systeminaccordance to the processof the Application.
 Workingwithpassionandrespectamongcoworker.
 Contributesandachievesdepartment’svisionandmission.
Customer Care Executive 2015 March- Jun 2015
 Responsible forresponding tocustomerinquiriesandcomplaintsinacalmand efficientmanner.
 Understandthe complaint,acknowledge,provide the rightsolutionandcompletethe transactionpromptly.
 Processingrefundandexchange of the itemthatcustomerboughtfrom withinoroutside of the store.
 Responsible fortransactingandsendingdamage itemtothe Service Center.
 Workingwithknowledgeof readingpeople,active listening,andlessentense situations.
 Compile recordandcustomers informationgetfromspecifiedformsintoadatabase.
 Maintainsstrongcustomerrelationships.
 Cooperatingandcommunicatingtootherstaff of the departmentsuchassalesman,cashierandinventory.
LIZETTE JOCSON LABANDAN
Email: lizettelabandan@yahoo.com
Mobile No: 0501030165

2. DEPARTMENT OF LABOR AND EMPLOYMENT
Province of NegrosOccidental, PHILS
Enumerator 2014 Feb- 2014 March
 Chart out plans to visitresidents of a specified city.
 Create survey sheets or work on predefined surveys to gather census information.
 Conduct an extensive and thorough visual survey of areas thatneed to be covered duringthe census takingprocedure.
 Physically travel to residents’homes to interview them.
 As questions pertainingto name, age, religious preference and state of residency.
 Assistpeoplein fillingoutsurvey forms and explainingitems on survey forms .
 Compile record and code information derived from specified forms into a predefined database.
 Analyze the authenticity of information provided by ensuringdirectcontact with each family member within a family.
UNIVERSAL STOREFRONT SERVICES CORPORATION - WESTERN UNION
Bacolod City, PHILS
CustomerService Representative 2013 Jan - 2014 Jan
 Cash handlingand cash settlement.
 Handlingforeign money exchange services.
 Maintains strong customer relationshipsby taking their questions and concerns with good manner and professionalism.
 Receiving and sending money through remittance services.
 Handlingreservation and airline/shipping bookings domestic.
 Handlingproblemsituation when the supervisingperson is notaround.
 Preparingreports and financial data of daily basisaccount.
 Recommends potential products or services to management by collectingcustomer informati on.
UniversityofSaint La Salle -Guidance Office
Bacolod City, Philippines
PeerFacilitator
 Facilitatea weekly seminar to undergraduate students.
 Discuss concepts,raiseconcerns and accomplishments.
 Sharingof experiences related to the topic.
 Assiststudents and members duringmeeting.
 Givingopinion and adviceto any problems arise.
EDUCATIONAL BACKGROUND:
Universityof Saint La Salle (Bacolod, Phils) 2009 - 2013
Bachelor of Elementary Education
KILLS AND CAPABILITIES:
 Can work on Microsoftsoftware applications (MS Word, Outlook, Excel and Power Point, etc.)and web browsing with
confidence.
 Operates officeequipment (such as photocopier, scanner, fax machine, etc.)
 Manage to work with littlesupervision and under pressure.
 Willingto learn with positiveworkingattitude.
 Goal and people oriented.
 Flexible& can adjusteasily with the environment and workplace.
PERSONAL INFORMATION:
Nationality : Filipino
Date of Birth : 26 October 1992
Gender : Female
Civil Status : Single
Languages : English,Tagalogand
Hiligaynon (local dialect)
Visa Status : Employment Visa