1. MARCY BARHAM
MARCY.BARHAM@GMAIL.COM I 913.579.2996 I LINKEDIN.COM/IN/MARCYBARHAM
Strategic Account Manager
AccountManager25 Years • Managerof Operations 11 Years • Team Leader 3 Years • FinancialResponsibility
to $25M
Merchandise Planning&Allocation Multi-Site RetailOperations
InventoryPlanning&Control Merchandise Markdowns&Allowances
VendorRelations &Negotiations InventoryShrinkage Control&Management
Client&Corporate Communications Employee Training,Development&Leadership
SALES
Specialty Sales Representative - Pharmaceuticals 8 Years • Licensed Health Insurance Agent – Medicare
Specialized 5 Years
Competitive &NeedsAnalysis ProjectManagement
Time Management EstablishedValueAddedSolutions
AchievingGoals&Objectives Consultative Selling
CORPORATE TRAINER
Sales Training 17 Years • Technology Training 15 Years • Medicare Training 4 Years • Scuba Diving 12 Years
Mentored& EducatedSalesTeams Oral Presentationsto50-150 Attendees
DevelopedTrainingMaterials DevelopedSalesProcesses
Communicated with C-Level Management Developed & Maintained Training Schedules
PROFESSIONAL WORK EXPERIENCE
The Dive Shop 2004–2016
Manager of Operations (25 Instructors/Divemasters),Merriam, KS 2005–Present
PADI Scuba Instructor 2013-Present
 IncreasedSalesRevenue 25%
 GeneratedandMaintained TrainingSchedule andStaffing
 MaintainedInventory&Generated Organizationsystemsaving$9,000 annually
SelectQuoteSenior 2011-2014
SalesTrainer (300 Employees/year),Leawood,KS 2012-2014
Team Leader (30 SalesRepresentatives) 2011-2014
SalesRepresentative ($175,000 sales/year) 2011-2014

2. MARCY BARHAM
MARCY.BARHAM@GMAIL.COM I 913.579.2996 I LINKEDIN.COM/IN/MARCYBARHAM
 Initiatedachange of Medicare applicationprocessingproceduressavingthe company$17,280 annually
 Identifiedneedsanalysisresultingindevelopmentandimplementationof atrainingprogramfor the IT
Departmentonthe salesCRMprocesses,outcomesproducedaculminationof reductioninITissue help
deskresolutionby60%and eliminating repetitiousissues
 FacilitatedCRMtrainingfornewsalesrepresentativesandMedicare trainingformarketNetwork
specialistsdirectlyaffectingincreasedlearningcurvesby70%,resultingfromincreasedproduct
knowledge andsalesproductivity.
DicksonPlumbing / Sharkbite Cocktails 2004-2009
Administrative Assistant($1M plumbingcompany),Olathe,KS 2004-2009
Executive Assistant($5M liquorcompany) 2006-2009
 Generated electronic and paper filing systemfor billing
 Maintained QuickBooks andgeneratedBillingforclients
 Organizedstaff schedulesandstaff meetings
 Organized, scheduled,andgeneratedItineraryforboardmeetings
 Generated, processed,andfiledFederalABC documentationfortax billingonliquorshipments
 Generated, processed,andfiledFederalABTdocumentsforrelocatingwarehouselocation
 Researchedmanufacturingequipment,supplies,andcompaniesforliquorproduction
King Pharmaceuticals 2001-2008
SpecialtySalesRepresentative ($1M budget),OverlandPark,KS 2001 - 2008
Trainer: Sales and Technology 2003 - 2008
 Coached 30-175 sales representatives on technology and sales techniques
 Researchedthe nuancesof the Medicare PartDdrugprogram, andscheduledmeetings totraindoctorsinmy
territory,resultinginbeingviewedasavaluableresource totheirpracticesandanincrease of 10% or $67,000
over the competition.
Southwestern Bell Wireless (AT&T) 1994-2001
Account Manager ($25M budget/24 Retail Locations), Overland Park, KS
 Developedatrainingmanualforanentiredepartment,resultedinall agentaccountsreceivingthe exactsame
training,savingthe agentmanagersonaverage of 25 hoursa monthwhichtranslatedintoacompanysavings
of $28,800/month
 Hired, trained and independently managed 50 sales representatives
 Managed, trained 37+ agent locations, developed company strategies to exceed goals
 Initiated store contact, coordinated, and managed delivery/set-up for 27 projects
 Created training program, schedule and manual for field personnel
EDUCATION
Bachelor of Arts, Psychology• Universityof Kansas,Lawrence,KS
CertifiedMicrosoftOffice Specialist –Excel,Word,PowerPoint,Outlook
EmergencyFirst Responder– CPR,AED, FirstAidTrainer