SlideShare a Scribd company logo
Jay McBain jaym@channeleyes.com jmcbain
OF WORLD TRADE FLOWS INDIRECTLY
BOOKS ON DIRECT SALES
BOOKS ON INDIRECT SALES
From contracts to rules of engagement, portal and PRM management to co-marketing and MDF return
of investment. From segmentation to capacity planning, distribution, multi-tier and margin matrix. From
managing back-end dollars to conflict. From education, training and certification to solution alignment
and communication. From pre- and post-sales and technical support to fraud, partner satisfaction and
endless customizations. From community management to motivation, loyalty and partner-friendly value
propositions. From deal registrations to running partner advisory councils. From development of battle
cards and competitive education to driving co-branding, co-selling and co-marketing initiatives. From
controlling global branding to delivering a demo, try-and-buy and loaner program. From producing
partner friendly product roadmaps to securing sales in, sales out and end user reporting from dozens of
partner segments. From managing industry, geographic and technology verticals to optimizing
distribution routes to market. From simplifying growth and new customer programs to making sure that
your company is protected from gray and black markets. From administering international rules,
regulations and legislation to ensure all collateral, communication and media is translated around the
world. From observing pricing and fairness laws and norms to making sure the program is represented
across social media, email, web, newsletters, and search engines. From attending dozens of tradeshows
to publishing whitepapers, e-books, technical briefs and reference books. From integrating the PRM,
portal and other tools into the companies back end to mediating internal conflict and deference. From
representing the company in industry associations, peer groups and expert panels to making sure that
RMA’s, rebates, MDF and loyalty payments are issued correctly. From engaging the industry media and
bloggers to making sure that Channel Account Managers are deployed and managed correctly. From
budgeting, forecasting and benchmarking to nurturing, converting and recruiting. From developing and
accelerating top partners to developing an MVP program. From educating internal stakeholders to being
the external face of the company. From extending floor financing, credit terms to ensuring the
appropriate recognition program is in place.
IN IT PARTNERS SINCE 2008
RETIRING IN NEXT 10 YEARS
WILL BE MILLENNIALS BY 2024
CLOUD, SAAS, MANAGED SERVICES, RECURRING
REVENUE AND A CHANGING CUSTOMER SPEND
LESSONS FROM PAUL REVERE
ABOUT PARTNER RECRUITMENT
SECRET TO
REACHING THE CHANNEL
CHANNEL MARKETING
APPLYING
DANDELION &
COMMUNITIES
STRATEGY
HINT: THIS HASN’T CHANGED
1. Computers willbemorehuman
2. Networks willbeubiquitous
3. Thewebwillbesmart
4. Littledeviceswillthink
5. Softwarewillbesmarter
6. Interneteconomywilltakeover
7. You’lllookatcomputersinanewway
8. Entertainment willbevirtual
9. Youridentitywillbedigital
10. Moore’s Lawwillcontinuetorule
1. Computers willbemorehuman
2. Networks willbeubiquitous
3. Thewebwillbesmart
4. Littledeviceswillthink
5. Softwarewillbesmarter
6. Interneteconomywilltakeover
7. You’lllookatcomputersinanewway
8. Entertainment willbevirtual
9. Youridentitywillbedigital
10. Moore’s Lawwillcontinuetorule
STOP MANAGING THE CHANNEL WITH YOUR GUT
START MANAGING
WITH SCIENCE
INTRODUCING
POWERED BY CHANNELEYES

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Managing Indirect Channels - Webinar for ASAP Association

  • 2. OF WORLD TRADE FLOWS INDIRECTLY
  • 3. BOOKS ON DIRECT SALES BOOKS ON INDIRECT SALES
  • 4.
  • 5. From contracts to rules of engagement, portal and PRM management to co-marketing and MDF return of investment. From segmentation to capacity planning, distribution, multi-tier and margin matrix. From managing back-end dollars to conflict. From education, training and certification to solution alignment and communication. From pre- and post-sales and technical support to fraud, partner satisfaction and endless customizations. From community management to motivation, loyalty and partner-friendly value propositions. From deal registrations to running partner advisory councils. From development of battle cards and competitive education to driving co-branding, co-selling and co-marketing initiatives. From controlling global branding to delivering a demo, try-and-buy and loaner program. From producing partner friendly product roadmaps to securing sales in, sales out and end user reporting from dozens of partner segments. From managing industry, geographic and technology verticals to optimizing distribution routes to market. From simplifying growth and new customer programs to making sure that your company is protected from gray and black markets. From administering international rules, regulations and legislation to ensure all collateral, communication and media is translated around the world. From observing pricing and fairness laws and norms to making sure the program is represented across social media, email, web, newsletters, and search engines. From attending dozens of tradeshows to publishing whitepapers, e-books, technical briefs and reference books. From integrating the PRM, portal and other tools into the companies back end to mediating internal conflict and deference. From representing the company in industry associations, peer groups and expert panels to making sure that RMA’s, rebates, MDF and loyalty payments are issued correctly. From engaging the industry media and bloggers to making sure that Channel Account Managers are deployed and managed correctly. From budgeting, forecasting and benchmarking to nurturing, converting and recruiting. From developing and accelerating top partners to developing an MVP program. From educating internal stakeholders to being the external face of the company. From extending floor financing, credit terms to ensuring the appropriate recognition program is in place.
  • 6. IN IT PARTNERS SINCE 2008 RETIRING IN NEXT 10 YEARS WILL BE MILLENNIALS BY 2024
  • 7. CLOUD, SAAS, MANAGED SERVICES, RECURRING REVENUE AND A CHANGING CUSTOMER SPEND
  • 8.
  • 9. LESSONS FROM PAUL REVERE ABOUT PARTNER RECRUITMENT
  • 14.
  • 15. 1. Computers willbemorehuman 2. Networks willbeubiquitous 3. Thewebwillbesmart 4. Littledeviceswillthink 5. Softwarewillbesmarter 6. Interneteconomywilltakeover 7. You’lllookatcomputersinanewway 8. Entertainment willbevirtual 9. Youridentitywillbedigital 10. Moore’s Lawwillcontinuetorule
  • 16. 1. Computers willbemorehuman 2. Networks willbeubiquitous 3. Thewebwillbesmart 4. Littledeviceswillthink 5. Softwarewillbesmarter 6. Interneteconomywilltakeover 7. You’lllookatcomputersinanewway 8. Entertainment willbevirtual 9. Youridentitywillbedigital 10. Moore’s Lawwillcontinuetorule
  • 17.
  • 18.
  • 19. STOP MANAGING THE CHANNEL WITH YOUR GUT START MANAGING WITH SCIENCE INTRODUCING POWERED BY CHANNELEYES

Editor's Notes

  1. Elevator: Channel chiefs and their indirect sales teams represent a large and growing opportunity. However, there is limited tooling in the ecosystem to support and grow their efforts. We started ChannelEyes in 2013 to empower the channel. Our first product was ChannelCandy and we signed up a lot of customers. Then we started to realize there was this bigger opportunity in this new area and so we are launching Optyx. We have a good handle on SaaS metrics that matter and have gotten pretty far already. Now we need some more capital to grow.