1. The document discusses how search engines have become the primary way for local businesses to connect with potential customers online, with over 50% of purchases preceded by an internet search. 2. It recommends that local businesses create a website and optimize it for search engines through a geo-targeted campaign on Google and Yahoo to be visible to local customers performing online searches. 3. Having customers submit online reviews on review sites helps maximize a business's visibility and credibility when potential customers search for services in their local area.