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Managing for Daily Improvement (MDI)
Evolution of the Implementation Process
Measure, Manage Visually & Improve Daily
Preparing to Launch MDI
Why MDI
• Respect for people
• Learning organization
• Sustain improvement
Area Readiness
• Seek to understand
• Determine what good looks like
• Prepare leadership
.
MDI: Evolution Curve
.
Establishment
Establishment
Establishment
Common Struggles
• Disengagement
• Leadership led
• Overly complex or
cluttered boards
• Staff don’t see the value
Strategy
• What is important
to the staff
• Make it simple
• Kaizen paper
• Show Up
.
The Climb
The Climb
The Climb
Common Struggles
• Red is viewed as ‘bad’
• Feels overwhelming
• Scope creep
• Process becomes
exposed
Strategy
• Make it safe
• Employee led
• Kamishibai
• Visually show and
celebrate improvement
.
Improvement
Plateau
Improvement Plateau
Improvement Plateau
Common Struggles
• Mostly Green
• Improvements aren’t as
dramatic (excitement falls)
• ‘We’re fixed’ mentality
• Was PI just an event?
Strategy
• Board progression
• Attack root cause
• 5 whys
• Golden Ticket Competition
.
Culture
Change
Culture Change
Culture Change
• Team takes pride in MDI
• All levels of staff own
improvement
• Kaizen mentality spreads
beyond department
• Improvement opportunities
are embraced, not feared
• Scientific approach to
problem solving
• Learning is continuous
Attributes of a Kaizen Culture
.
Establishment
The Climb
Improvement
Plateau
MDI: Evolution Curve
Culture
Change

Managing for Daily Improvement (MDI): Evolution Curve