Scrum master as a team coach - Turku Agile Day 2013

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Slides of my workshop at the Turku Agile Day 2013

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Scrum master as a team coach - Turku Agile Day 2013

  1. 1. The Scrum Master as aTeam CoachConneXoXPierluigi Pugliese
  2. 2. What couldyou need?2
  3. 3. From heuristic to structure3
  4. 4. Your Roles as ScrumMaster
  5. 5. How do you approach the SM role?5KnowledgeSocialStructure
  6. 6. What does it mean for you?•Chances?•Blind spots?6
  7. 7. Now create Groups7
  8. 8. Many roles at once - I8I’ve  done  XMentorGood,  now  try  YWhat  else?I  will  try  YCoachAgile,  agile,  ...EvangelistTechnical  Expert
  9. 9. Many roles at once - II9MediatorGreen!Yellow!Blue?Let’s  do  it!MoFvatorX  works  like...TrainerFacilitatorGreen!Yellow!IntenFon?
  10. 10. What are your real roles?10CoachTrainerMentorTechnical ExpertEvangelistMediatorMotivatorFacilitator
  11. 11. Your real Scrum Master Roles•“Measure” yourself on the scale•Discuss with a colleague the implications11CoachTrainerMentorTechnical ExpertEvangelistMediatorMotivatorFacilitator
  12. 12. About a topic...
  13. 13. Approaching a topic...13KnowledgeSocial Structure
  14. 14. Think of your team members...•How do they approach their dailyproblems?•What is limiting them?•How could you support them?14KnowledgeRelationship Structure
  15. 15. Team Cohesion
  16. 16. Cohesion•How much a team likes to stay together•Cohesion•Task•Social•Emotional•Perceived16
  17. 17. CohesionCollectiveEfficacyPerformanceTaskCohesionSocialCohesionEmotionalCohesionPerceivedCohesionCohesionCollectiveEfficacyPerformanceTaskCohesionSocialCohesionEmotionalCohesionPerceivedCohesionCohesionCollectiveEfficacyPerformanceTaskCohesionSocialCohesionEmotionalCohesionPerceivedCohesionTeam Cohesion17CohesionCollectiveEfficacyPerformanceWhat about motivational games?!!!
  18. 18. Cohesion in your Team•Sources of Cohesion?•Based on what observations?•Possible interventions to increaseCohesion?18Task CohesionSocial CohesionEmotional CohesionPerceived Cohesion
  19. 19. Ecology
  20. 20. Ecology20Advantages ofthe newAdvantages ofthe oldDisadvantagesof the oldDisadvantagesof the newCHANGE?NO CHANGE?
  21. 21. Ecology in your team21•Think of a recent “resistance” to achange...•...What Ecology problemscould you have?Advantagesof the newAdvantagesof the oldDisadvantagesof the oldDisadvantagesof the newCHANGE?NO CHANGE?
  22. 22. Values
  23. 23. What areValues?23•How do you use them?CommunicationSimplicityFeedbackCourageReliabilityQuality HonestyTransparency
  24. 24. Values: Nominalisations•Example: Honesty=> be honest24be honestWho? Withwhom?Howexactly?Context?Aboutwhat?When?Exceptions?Validity?
  25. 25. And what about Beliefs and Goals?25
  26. 26. Solution...•Avoid “Values”•Boundaries, emergence•Set Goals•Challenge Beliefs•Reflection processes•Supportgroup dynamics26
  27. 27. Promote “Quality” in your team27•How would you do that?•Boundaries, emergence•Set Goals•Challenge Beliefs•Reflection processes•Support group dynamics•Remember ecology!
  28. 28. Questions?Now or per email ppugliese: [at] connexxo [dot] com
  29. 29. Pierluigi Pugliesehttp://blog.connexxo.comConneXoX

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