The document defines leadership as guiding or influencing others and outlines a 5-step leadership process of identifying issues, considering options, gaining consensus, making decisions, and following through. It also provides 7 tips for effective praise including recognizing praise as a powerful management tool, learning to praise sincerely, tying praise to specific behaviors, offering praise quickly, and customizing praise to individuals. Another perspective on leadership is also mentioned.

1. Michael Joseph, DTM, Presenter

2.  Definition of Leadership
 Five Leadership Steps
 An Exercise in Leadership Steps
 7 Tips for Getting the Most
 Another Perspective to Leadership

3.  Leadership is the ability to guide,
direct, or influence other people.

4.  Identify the program, problem, challenge
 Consider the options
 Gain a consensus
 Make a decision
 Follow through

5.  Challenge ________________________________
 Options __________________________________
 Consensus________________________________
 Decision__________________________________
 Follow Through ___________________________

6. “The deepest principle in human nature
is the desire to be appreciated.”
William James

7. Recognize That Praise is One of Your Most
Powerful Management Tools
e Learn How to Praise with Sincerity
i Catch Employees Doing Things Right and Praise
Them for It
D Be Certain to Tie Your Praise to Specific and
Observable Behaviors
i Offer Praise as Quickly as You Can When You
See Positive Behavior
a Use Praise as Your Primary Performance
Development Tool
u Customize Your Praise to Match the Person
Receiving It

9. Attitude