This document discusses moments of truth in Toastmasters clubs that can impact a guest or member's impression. It identifies several types of moments of truth, including first impressions, membership orientation, fellowship and communication, program planning, membership strength, and achievement recognition. For each moment of truth, it provides examples of factors that contribute to a positive experience, such as warmly greeting guests, providing name tags, recognizing member achievements, and planning varied club programs. The document emphasizes that every interaction a person has with the Toastmasters experience shapes their view of the club's quality and service.
Every year, the President of Rotary International sets a number of goals for clubs to strive to achieve.
These goals help to strengthen Rotary as well as the clubs.
Clubs that achieve the set goals are awarded what is called the Rotary Presidential Citation.
This presentation talks about what the citation is, how to set and achieve the goals.
Leading a Toastmasters club using a process oriented approachKumar Kolaganti
Leadership and Management skills are essential for running any organization, big or small, for-profit or not-for-profit. While Leadership skills focus on your soft-skills so you know how to figure out the right thing to do, management skills are more tactical and focus on how to do it right. With just leadership skills, you will figure out the right thing to do. With just management skills, you will learn how to do anything right. Every club officer must have both these type of skills in order to be successful. With both the leadership skills and management skills, you are ready to do the right thing in the right manner.
One of the important management skills is operations management that deals with processes in an organization. To run the club operations, methodically, smoothly and in an efficient manner, it is important to get our “act” (processes) together.
This presentation outlines what is a process and how using processes can potentially benefit a Toastmasters club’s execution of activities.
Contact me if you need an editable PPTX file.
Paris 2.0 25 Sept 2009: Return on Attention as IT and management metricJulien Le nestour
Talk on Return on Attention at Paris 2.0, 25 Sept. 2009.
10 mins talk, in French, with discussion.
More details in English blog post here: http://coreedges.com/uPHa
Every year, the President of Rotary International sets a number of goals for clubs to strive to achieve.
These goals help to strengthen Rotary as well as the clubs.
Clubs that achieve the set goals are awarded what is called the Rotary Presidential Citation.
This presentation talks about what the citation is, how to set and achieve the goals.
Leading a Toastmasters club using a process oriented approachKumar Kolaganti
Leadership and Management skills are essential for running any organization, big or small, for-profit or not-for-profit. While Leadership skills focus on your soft-skills so you know how to figure out the right thing to do, management skills are more tactical and focus on how to do it right. With just leadership skills, you will figure out the right thing to do. With just management skills, you will learn how to do anything right. Every club officer must have both these type of skills in order to be successful. With both the leadership skills and management skills, you are ready to do the right thing in the right manner.
One of the important management skills is operations management that deals with processes in an organization. To run the club operations, methodically, smoothly and in an efficient manner, it is important to get our “act” (processes) together.
This presentation outlines what is a process and how using processes can potentially benefit a Toastmasters club’s execution of activities.
Contact me if you need an editable PPTX file.
Paris 2.0 25 Sept 2009: Return on Attention as IT and management metricJulien Le nestour
Talk on Return on Attention at Paris 2.0, 25 Sept. 2009.
10 mins talk, in French, with discussion.
More details in English blog post here: http://coreedges.com/uPHa
Here is an new member orientation for Toastmaster clubs that can be modifed to fit your club's purpose. It is designed to give a high level overview of your club and Toastmasters to new members and potenti
Club Officers Training at Division D (District 80) - Roles and Responsibilities of Exco
Presented by: Chai Pei Shan, IPP of Money Mastery (SG) TMC and Club Mentor of Toastmasters in Christ.
Building a Successful Mentoring Program: Mentor Support, Recognition, & Reten...Mentor Michigan
Join us for this webinar to learn about standards 7 and 8, focusing on mentor support, recognition, and retention, as well as match closure procedures. In this webinar, we will examine how to support and provide recognition to mentors and other volunteers for their hard work and we will discuss the importance of using a formal match closure procedure. We will identify a variety of methods of providing ongoing mentor support, training, supervision, and recognition as well as explore the key aspects of a match closure procedure.
To download the Quality Program Standards and Checklist, please visit: http://www.michigan.gov/mentormichigan/0,1607,7-193--123108--,00.html
Slides for two hour presentation given at Club Officer Training. Specifically aimed at new officers, fairly new officers, and officers needing a refresher in the Essentials.
The Indian economy is classified into different sectors to simplify the analysis and understanding of economic activities. For Class 10, it's essential to grasp the sectors of the Indian economy, understand their characteristics, and recognize their importance. This guide will provide detailed notes on the Sectors of the Indian Economy Class 10, using specific long-tail keywords to enhance comprehension.
For more information, visit-www.vavaclasses.com
How to Create Map Views in the Odoo 17 ERPCeline George
The map views are useful for providing a geographical representation of data. They allow users to visualize and analyze the data in a more intuitive manner.
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
This is a presentation by Dada Robert in a Your Skill Boost masterclass organised by the Excellence Foundation for South Sudan (EFSS) on Saturday, the 25th and Sunday, the 26th of May 2024.
He discussed the concept of quality improvement, emphasizing its applicability to various aspects of life, including personal, project, and program improvements. He defined quality as doing the right thing at the right time in the right way to achieve the best possible results and discussed the concept of the "gap" between what we know and what we do, and how this gap represents the areas we need to improve. He explained the scientific approach to quality improvement, which involves systematic performance analysis, testing and learning, and implementing change ideas. He also highlighted the importance of client focus and a team approach to quality improvement.
We all have good and bad thoughts from time to time and situation to situation. We are bombarded daily with spiraling thoughts(both negative and positive) creating all-consuming feel , making us difficult to manage with associated suffering. Good thoughts are like our Mob Signal (Positive thought) amidst noise(negative thought) in the atmosphere. Negative thoughts like noise outweigh positive thoughts. These thoughts often create unwanted confusion, trouble, stress and frustration in our mind as well as chaos in our physical world. Negative thoughts are also known as “distorted thinking”.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
2. A moment of truth is an episode
where a person comes in contact
with any aspect of the Toastmasters
experience and forms an impression
of a club’s quality and service.
1
Moments of Truth
4. Guests greeted warmly and introduced
to officers and members
Guest book and name tags provided
Professionally arranged meeting room
Convenient meeting location
Guests invited to address the club
Guests invited to join
3
First Impressions
5. Formal induction, including presentation
of pin and manuals
Assignment of mentor
Education programs and recognition
system discussed
Learning needs assessed
Speaking role(s) assigned
Member involved in club activities
4
Membership Orientation
6. Guests greeted warmly
Enjoyable, educational meetings
Regularly-scheduled social events
Participation in area, district, and
International events
Inter-club events
Club newsletter and/or website–
updated regularly
5
Fellowship, Variety,
and Communication
7. Program and agenda publicized in advance
Members are prepared to carry out all
program assignments
All projects are manual projects
Meetings begin and end on time
Creative Table Topics™ and activities
Positive and helpful evaluations
6
Program Planning and
Meeting Organization
8. Club has 20 or more members
Members are retained
Promotion in club’s organization or community
Club programs are varied and exciting
Toastmasters sponsoring new members are
recognized
Regular membership-building programs
7
Membership Strength
9. Award applications immediately submitted
to World Headquarters
Progress chart displayed and maintained
Member achievements recognized with
ceremony
Club, district, and International leaders
recognized
Club and member achievements publicized
DCP used for planning and recognition
8
Achievement Recognition
