The document outlines the expertise of Bernard Redmond and Arm & Associates in maintenance management consulting, emphasizing the importance of maintenance excellence and the need for change amid rising costs. It discusses methodologies such as reliability-centered maintenance (RCM) and the effective use of computerized maintenance management systems (CMMS) to drive cost savings and efficiency. The approach focuses on self-funding strategies, detailed criticality analysis, and development of in-house resources through mentoring and coaching.